HP Insight Management Agent 8.40 Microsoft Windows Event ID and SNKP Traps Reference Guide

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Microsoft Windows Event ID and SNMP Traps

Reference Guide

For use with SmartStart version 8.40

Part number: 347870-401

Tenth edition: March 2010

Summary of content (139 pages)

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Microsoft Windows Event ID and SNMP Traps Reference Guide For use with SmartStart version 8.
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Legal notices © Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software.
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Contents Introduction ......................................................................................................................................... 4 Windows NT® event log format .................................................................................................................... 4 Agent descriptions ...................................................................................................................................... 4 Where to go for additional help ..............
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Introduction This document contains a listing of the Microsoft® Windows Server® 2003 Event Log messages associated with SNMP traps, which are generated by the HP Insight Management Agents for Servers for Windows®. Each event entry has the corresponding SNMP trap number used by the agents. Other information on the events in this document includes Event Severity, Event Message, Event Message Source, Event Symptom, and Supporting SNMP Trap Data.
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Where to go for additional help In addition to this guide, the following information sources are available: • • User documentation HP Insight Manager software Telephone numbers For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator webpage, http://www.hp.com/service_locator. • In other locations, see the HP website, http://www.hp.com. For HP technical support: • In North America: ○ Call 1-800-HP-INVENT (1-800-474-6836).
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Foundation agents Event Identifiers 256-774 Event identifier: cpqhsmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqhsmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could not allocate memory. The data contains the error code. Event identifier: cpqhsmsg.
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Event identifier: cpqhsmsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqhsmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could get the control function for module “%1”. The data contains the error code. Event identifier: cpqhsmsg.
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Log Message: The Foundation Agents service could not write the registry value “%1”. The data contains the error code. Event identifier: cpqhsmsg.dll - 399 (Hex)0xc435018f (Service Event) Log Severity: Error (3) Log Message: The Foundation Agents service encountered a fatal error. The service is terminating. The data contains the error code. Event identifier: cpqhsmsg.dll - 400 (Hex)0x44350190 (Service Event) Log Severity: Information (1) Log Message: The Foundation Agents service version %1 has started.
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Log Message: The Host Remote Alerter received an error on WaitForMultipleObjects call. The data contains the error code. Event identifier: cpqhsmsg.dll - 774 (Hex)0xc4350306 (Service Event) Log Severity: Error (3) Log Message: The Host Remote Alerter received an error on ResetEvent call. The data contains the error code. Event Identifiers 1105-1808 NT Event ID: 1105 (Hex)0x44350451 (cpqhsmsg.dll) Log Severity: Information (1) Log Message: %1 SNMP Trap: cpqHo2GenericTrap - 11003 in CPQHOST.
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• • • • • • • cpqMeAlarmVariable cpqMeAlarmSampleType cpqMeAlarmValue cpqMeAlarmRisingThreshold cpqMeAlarmOwner cpqMeAlarmSeverity cpqMeAlarmExtendedDescription Supporting SNMP Trap Description: “[cpqMeAlarmOwner]: Variable [cpqMeAlarmVariable] has value [cpqMeAlarmValue] >= [cpqMeAlarmRisingThreshold].” NT Event ID: 1163 (Hex)0x8435048b (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: Falling Threshold Passed. SNMP Trap: cpqMeFallingAlarmExtended - 10006 in CPQTHRSH.
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• • • • cpqMeAlarmRisingThreshold cpqMeAlarmOwner cpqMeAlarmSeverity cpqMeAlarmExtendedDescription Supporting SNMP Trap Description: “[cpqMeAlarmOwner]: Variable [cpqMeAlarmVariable] has value [cpqMeAlarmValue] <= [cpqMeAlarmRisingThreshold].” NT Event ID: 1165 (Hex)0x8435048d (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: Critical Falling Threshold Passed. SNMP Trap: cpqMeCriticalFallingAlarmExtended - 10008 in CPQTHRSH.MIB Symptom: Critical Falling Threshold passed.
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Symptom: This trap is sent any time the condition of a cluster resource becomes degraded. User Action: Make a note of the cluster resource name, and then check the resource for the cause of the degraded condition. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqClusterResourceName Supporting SNMP Trap Description: “Cluster resource [cpqClusterResourceName] has become degraded.” NT Event ID: 1168 (Hex)0xc4350490 (cpqhsmsg.
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Symptom: This trap is sent any time the condition of a cluster network has failed. User Action: Make a note of the cluster network name, and then check the network for the cause of the failure. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqClusterNetworkName Supporting SNMP Trap Description: “Cluster network [cpqClusterNetworkName] has failed.” NT Event ID:1171 (Hex)0x84350493 (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: The cluster service on %4 has become degraded.
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Symptom: The Processor Time performance property is set to degraded. Supporting SNMP Trap Data: • • • • • sysName cpqHoTrapFlags cpqOsCpuIndex cpqOsCpuInstance cpqOsCpuTimePercent Supporting SNMP Trap Description: “The Processor performance Instance, [cpqOsCpuInstance] is degraded with Processor Time of [cpqOsCpuTimePercent] percent.” NT Event ID: 1174 (Hex)0xc4350496 (cpqhsmsg.dll) Log Severity: Error (3) Log Message: The Processor Performance Instance, '%4' is failed with Processor Time of %5 percent.
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Log Message: The Cache Performance Instance, '%4' is failed with Cache Copy Read Hits of %5 percent. SNMP Trap: cpqOsCacheCopyReadHitsFailed - 19004 in CPQWINOS.MIB Symptom: The Cache CopyReadHits performance property is set to critical. Supporting SNMP Trap Data: • • • • • sysName cpqHoTrapFlags cpqOsCacheIndex cpqOsCacheInstance cpqOsCacheCopyReadHitsPercent Supporting SNMP Trap Description: “The Cache performance property is critical with CopyReadHits of [cpqOsCacheCopyReadHitsPercent] percent.
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Supporting SNMP Trap Description: “The PagingFile performance instance, [cpqOsPagingFileInstance] is critical with PagingFile Usage of [cpqOsPageFileUsagePercent] percent.” NT Event ID: 1179 (Hex)0x8435049b (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: The Logical Disk Performance Instance, '%4' is degraded with Disk Busy Time of %5 percent. SNMP Trap: cpqOsLogicalDiskBusyTimeDegraded - 19007 in CPQWINOS.MIB Symptom: The LogicalDisk BusyTime performance property is set to degraded.
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• • cpqHoTrapFlags cpqHoCriticalSoftwareUpdateData Supporting SNMP Trap Description: “[cpqHoCriticalSoftwareUpdateData]” Event identifier: cpqhsmsg.dll - 1792 (Hex)0x84350700 (Service Event) Log Severity: Warning (2) Log Message: The agent is unable to generate traps due to an error during initialization. Event identifier: cpqhsmsg.dll - 1795 (Hex)0x84350703 (Service Event) Log Severity: Warning (2) Log Message: The agent is older than other components.
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Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqhsmsg.dll - 2049 (Hex)0x84350801 (Service Event) Log Severity: Warning (2) Log Message: Unable to read from the registry. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.
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Log Message: Unable to acquire the current process list. This error can be caused by a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.dll - 2101 (Hex)0x84350835 (Service Event) Log Severity: Warning (2) Log Message: Unable to acquire the CPU performance data. This error can be caused by a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.
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Log Message: The Threshold Agent could not create its main thread of execution. The data contains the error code. Event identifier: cpqhsmsg.dll - 2313 (Hex)0x84350909 (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent main thread did not terminate properly. The data contains the error code. Event identifier: cpqhsmsg.dll - 2314 (Hex)0x8435090a (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent got an unexpected error code while waiting for an event.
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Log Message: The Threshold Agent could not set the variable because the value is invalid or out of range. The data contains the error code. Event identifier: cpqhsmsg.dll - 2359 (Hex)0x84350937 (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent is not loaded. Sets are not available. The data contains the error code. Event Identifiers 3072-3876 Event identifier: cpqhsmsg.
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Event identifier: cpqhsmsg.dll - 3086 (Hex)0x84350c0e (Service Event) Log Severity: Warning (2) Log Message: Unable to load a required library. This error can be caused by a corrupt or missing file. Reinstalling the Management Agents or running the Emergency Repair procedure may correct this error. Event identifier: cpqhsmsg.dll - 3090 (Hex)0x84350c12 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition.
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Log Severity: Warning (2) Log Message: Could not enumerate all of the nodes in the cluster. The data contains the error code. Event identifier: cpqhsmsg.dll - 3857 (Hex)0x84350f11 (Service Event) Log Severity: Warning (2) Log Message: Could not get the cluster's status. The Cluster service may not be running. Try to restart the Cluster service. Event identifier: cpqhsmsg.dll - 3858 (Hex)0x84350f12 (Service Event) Log Severity: Warning (2) Log Message: Could not open the enumerated resource.
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Log Message: Resource status is online pending. The resource is being put back online. Event identifier: cpqhsmsg.dll - 3867 (Hex)0x44350f1b (Service Event) Log Severity: Information (1) Log Message: Resource status is offline pending. The resource is being taken offline. Event identifier: cpqhsmsg.dll - 3868 (Hex)0x84350f1c (Service Event) Log Severity: Warning (2) Log Message: Cluster information is unavailable. The Cluster service may not be running. Try to restart the Cluster service.
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Log Message: Could not enumerate the cluster's networks. The Cluster service may not be running. Try to restart the Cluster service. Event Identifiers 4352-4626 Event identifier: cpqhsmsg.dll - 4352 (Hex)0x84351100 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent could not allocate memory. The data contains the error code. Event identifier: cpqhsmsg.
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Event identifier: cpqhsmsg.dll - 4361 (Hex)0x84351109 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent main thread did not terminate properly. The data contains the error code. Event identifier: cpqhsmsg.dll - 4362 (Hex)0x8435110a (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent got an unexpected error code while waiting for an event. The data contains the error code. Event identifier: cpqhsmsg.
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Event identifier: cpqhsmsg.dll - 4407 (Hex)0x84351137 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent is not loaded. Sets are not available. The data contains the error code. Event identifier: cpqhsmsg.dll - 4608 (Hex)0x84351200 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqhsmsg.
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Log Message: The Agent failed to initialize WMI. WMI service may not have started or may still be in the starting state. Event identifier: cpqhsmsg.dll - 4626 (Hex)0x84351212 (Service Event) Log Severity: Warning (2) Log Message: The Agent failed to process the MOF file to get the data from WMI. Problem with WMI service or MOF file or wrong file paths used.
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Storage agents Event Identifiers 256-774 Event identifier: cpqstmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqstmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could not allocate memory. The data contains the error code. Event identifier: cpqstmsg.
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Event identifier: cpqstmsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqstmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could get the control function for module “%1”. The data contains the error code. Event identifier: cpqstmsg.
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Log Message: The Storage Agents service encountered a fatal error. The service is terminating. The data contains the error code. Event identifier: cpqstmsg.dll - 400 (Hex)0x44350190 (Service Event) Log Severity: Information (1) Log Message: The Storage Agents service version %1 has started. Event identifier: cpqstmsg.dll - 401 (Hex)0x44350191 (Service Event) Log Severity: Information (1) Log Message: %1 Event identifier: cpqstmsg.
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Log Message: The Drive Array Agent storage system table is full. Event identifier: cpqstmsg.dll - 574 (Hex)0x8435023e (Service Event) Log Severity: Warning (2) Log Message: The Drive Array Agent failed to get capacity on SCSI drive because SCSI pass through IOCTL failed. Event identifier: cpqstmsg.dll - 768 (Hex)0x84350300 (Service Event) Log Severity: Warning (2) Log Message: The Remote Alerter Agent detected an invalid data type within an alert definition. Event identifier: cpqstmsg.
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User Action: Replace the physical drive. Supporting SNMP Trap Data: • • • • • • • • sysName cpqHoTrapFlags cpqDaPhyDrvCntlrIndex cpqDaPhyDrvBusNumber cpqDaPhyDrvBay cpqDaPhyDrvModel cpqDaPhyDrvFWRev cpqDaPhyDrvSerialNum Supporting SNMP Trap Description: “Factory threshold passed for a physical drive.” NT Event ID: 1062 (Hex)0xc4350426 (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Logical Drive Status Change.
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• cpqDaSpareBay Supporting SNMP Trap Description: “Spare Status is now [cpqDaSpareStatus].” NT Event ID: 1064 (Hex)0xc4350428 (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Physical Drive Status Change. Log Message: The physical drive in slot %4, port %5, bay %6 with serial number “%7”, has a new status of %2. SNMP Trap: cpqDa5PhyDrvStatusChange - 3029 in CPQIDA.MIB Symptom: Physical Drive Status Change.
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• • • • cpqDaAccelSerialNumber cpqDaAccelTotalMemory cpqDaAccelStatus cpqDaAccelErrCode Supporting SNMP Trap Description: “Status is now [cpqDaAccelStatus].” NT Event ID: 1066 (Hex)0xc435042a (cpqstmsg.dll) Log Severity: Error (3) Event Title: Drive Array Accelerator Bad Data. Log Message: The array accelerator board attached to the array controller in slot %4 is reporting that it contains bad cached data. SNMP Trap: cpqDa5AccelBadDataTrap - 3026 in CPQIDA.MIB Symptom: Accelerator Board Bad Data.
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Supporting SNMP Trap Description: “Battery status is failed.” NT Event ID: 1068 (Hex)0xc435042c (cpqstmsg.dll) Log Severity: Error (3) Event Title: SCSI Controller Status Change. Log Message: The SCSI controller in slot %4, SCSI bus %5 has a new status of %2. SNMP Trap: cpqScsi3CntlrStatusChange - 5005 in CPQSCSI.MIB Symptom: SCSI Controller Status Change. The Insight Agent has detected a change in the controller status of a SCSI Controller.
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• • • • • • • • • • • sysName cpqHoTrapFlags cpqScsiPhyDrvStatus cpqScsiPhyDrvCntlrIndex cpqScsiPhyDrvBusIndex cpqScsiPhyDrvIndex cpqScsiPhyDrvVendor cpqScsiPhyDrvModel cpqScsiPhyDrvFWRev cpqScsiPhyDrvSerialNum cpqScsiPhyDrvOsName Supporting SNMP Trap Description: “Status is now [cpqScsiPhyDrvStatus].” NT Event ID: 1075 (Hex)0x84350433 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change.
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Supporting SNMP Trap Description: “Storage System will be shut down.” NT Event ID: 1077 (Hex)0x84350435 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Degraded. Log Message: The %6 %7 storage system connected to SCSI bus %5 of the controller in slot %4 system has a temperature outside the normal operating range. SNMP Trap: cpqSs3TempDegraded - 8010 in CPQSTSYS.MIB Symptom: Storage System temperature degraded.
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Log Severity: Warning (2) Event Title: Storage System Side Panel Removed. Log Message: The side panel has been removed on the %6 %7 storage system connected to SCSI bus %5 of the controller in slot %4. SNMP Trap: cpqSs3SidePanelRemoved - 8013 in CPQSTSYS.MIB Symptom: Storage System side panel is removed. The side panel status has been set to removed. The storage system's side panel is not in a properly installed state.
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• • cpqHoTrapFlags cpqSsBoxFltTolPwrSupplyStatus Supporting SNMP Trap Description: “A storage system power supply unit has become degraded.” NT Event ID: 1107 (Hex)0xc4350453 (cpqstmsg.dll) Log Severity: Error (3) Event Title: SCSI Tape Drive Status Change. Log Message: The tape drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2. SNMP Trap: cpqTape4PhyDrvStatusChange - 5016 in CPQSCSI.MIB Symptom: Tape Drive Status Change.
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Symptom: Tape Drive Cleaning Tape Needs Replacing. The Insight Agent has detected that an autoloader tape unit has a cleaning tape that has been fully used and therefore needs to be replaced with a new cleaning tape. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqTapePhyDrvCondition Supporting SNMP Trap Description: “Status is now [cpqTapePhyDrvCondition].” NT Event ID: 1121 (Hex)0x84350461 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: IDE Drive Status Degraded.
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NT Event ID: 1145 (Hex)0xc4350479 (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Logical Drive Status Change. Log Message: Logical drive number %5 on array “%4” has a new status of %6. SNMP Trap: cpqExtArrayLogDrvStatusChange - 16022 in CPQFCA.MIB Symptom: External Array Logical Drive Status Change. This trap indicates that the agent has detected a change in the status of an External Array logical drive. The variable cpqFcaLogDrvStatus indicates the current logical drive status.
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• • • • cpqFcaPhyDrvModel cpqFcaPhyDrvSerialNum cpqFcaPhyDrvFWRev cpqFcaPhyDrvFailureCode Supporting SNMP Trap Description: “Status is now [cpqFcaPhyDrvStatus] for a physical drive on bus [cpqFcaPhyDrvBusNumber], bay [cpqFcaPhyDrvBay].” NT Event ID: 1147 (Hex)0xc435047b (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Spare Drive Status Change. Log Message: The spare drive in port %5, bay %6 on array “%4” has a new status of %7. SNMP Trap: cpqFcaSpareStatusChange - 16002 in CPQFCA.
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• • • • • • • • cpqSsChassisName cpqSsChassisTime cpqFcaAccelBoxIoSlot cpqFcaAccelStatus cpqFcaCntlrModel cpqFcaAccelSerialNumber cpqFcaAccelTotalMemory cpqFcaAccelErrCode Supporting SNMP Trap Description: “Status is now [cpqFcaAccelStatus].” NT Event ID: 1149 (Hex)0xc435047d (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Accelerator Bad Data.
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• • • • • • • cpqHoTrapFlags cpqSsChassisName cpqSsChassisTime cpqFcaAccelBoxIoSlot cpqFcaCntlrModel cpqFcaAccelSerialNumber cpqFcaAccelTotalMemory Supporting SNMP Trap Description: “Battery status is failed.” NT Event ID: 1151 (Hex)0xc435047f (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Controller Status Change. Log Message: The external controller in I/O slot %5 of array “%4” has a new status of %6. SNMP Trap: cpqFca2CntlrStatusChange - 16020 in CPQFCA.
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• • • • • • • cpqHoTrapFlags cpqSsChassisName cpqSsChassisTime cpqSsFanModuleLocation cpqSsFanModuleStatus cpqSsFanModuleSerialNumber cpqSsFanModuleBoardRevision Supporting SNMP Trap Description: “Storage system fan status changed to [cpqSsFanModuleStatus].” NT Event ID: 1153 (Hex)0x84350481 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Power Supply Status Change. Log Message: Storage system “%4” power supply in bay %5 has a new status of %6.
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• • • • • cpqHoTrapFlags cpqSsChassisName cpqSsChassisTime cpqSsPowerSupplyBay cpqSsPowerSupplyUpsStatus Supporting SNMP Trap Description: “Storage system power supply UPS status changed to [cpqSsPowerSupplyUpsStatus].” NT Event ID: 1155 (Hex)0x84350483 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Sensor Status Change. Log Message: Storage system “%4” temperature sensor at location %5 has a new status of %6 and a current temperature value of %7 celsius.
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• cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] is not operational.” NT Event ID: 1157 (Hex)0x84350485 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library OK. Log Message: The SCSI tape library with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has recovered from errors. SNMP Trap: cpqTape3LibraryOkay - 5011 in CPQSCSI.MIB Symptom: Tape Library Okay.
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• • cpqHoTrapFlags cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] door opened.” NT Event ID: 1160 (Hex)0x84350488 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library Door Closed. Log Message: The SCSI tape library with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a closed door and is now operational. SNMP Trap: cpqTape3LibraryDoorClosed - 5014 in CPQSCSI.MIB Symptom: Tape Library Door Closed.
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Symptom: Controller Status Change. This trap indicates that the agent has detected a change in the status of a drive array controller. The variable cpqDaCntlrBoardStatus indicates the current controller status. User Action: If the board status is generalFailure(3), you may need to replace the controller. If the board status is cableProblem(4), check the cable connections between the controller and the storage system.
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cpqFcTapeCntlrStatus indicates the current tape controller status. The variable cpqFcTapeCntlrWWN indicates the unique tape controller world wide name associated with this controller. User Action: If the tape controller status is offline, access to the tape library and tapes has been lost. Check the tape library and all Fibre connections for problems.
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cpqFcTapeLibraryDoorStatus indicates the current tape library door status. The variable cpqFcTapeLibraryScsiTarget indicates the SCSI ID of the tape library. User Action: If the tape library door is open, close the tape library door.
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Supporting SNMP Trap Data: • • • • • • sysName cpqHoTrapFlags cpqFcTapeCntlrWWN cpqFcTapeDriveScsiBus cpqFcTapeDriveScsiTarget cpqFcTapeDriveScsiLun Supporting SNMP Trap Description: “Cleaning is needed for tape drive.” NT Event ID: 1178 (Hex)0x8435049a (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Fibre Channel Tape Drive Replace Cleaning Tape.
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• cpqFcaCntlrBoxIoSlot Supporting SNMP Trap Description: “Controller in I/O slot [cpqFcaCntlrBoxIoSlot] is now active on chassis [cpqSsChassisName].” NT Event ID: 1180 (Hex)0x8435049c (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Library Status Change. Log Message: The tape library in slot %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa2TapeLibraryStatusChange - 3031 in CPQIDA.MIB Symptom: Tape Library Status Change.
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• • cpqDaTapeLibraryScsiLun cpqDaTapeLibraryDoorStatus Supporting SNMP Trap Description: “The door is [cpqDaTapeLibraryDoorStatus] for tape library.” NT Event ID: 1182 (Hex)0x8435049e (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Status Change. Log Message: The tape drive in slot %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa2TapeDriveStatusChange - 3032 in CPQIDA.MIB Symptom: Tape Drive Status Change.
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NT Event ID: 1184 (Hex)0x843504a0 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in slot %4, SCSI bus %5, SCSI target %6 needs to be replaced. SNMP Trap: cpqDaTapeDriveCleanTapeReplace - 3024 in CPQIDA.MIB Symptom: Tape Drive Cleaning Tape Needs Replacing.
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SNMP Trap: cpqIdeAtaDiskStatusChange - 14004 in CPQIDE.MIB Symptom: ATA Disk Status Change. This trap indicates that the agent has detected a change in the status of an ATA disk drive. The variable cpqIdeAtaDiskStatus indicates the current disk drive status. User Action: If the physical drive status is smartError(3) or failed(4), replace the drive.
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Log Message: An enclosure attached to port %5 of storage system “%4” has a new fan status of %7. The enclosure model is “%6”. SNMP Trap: cpqSsExBackplaneFanStatusChange - 8022 in CPQSTSYS.MIB Symptom: Storage System Fan Status Change. The agent has detected a change in the fan status of a storage system. The variable cpqSsBackplaneFanStatus indicates the current fan status. User Action: If the fan status is degraded or failed, replace any failed fans.
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Supporting SNMP Trap Description: “Storage system temperature status changed to [cpqSsBackplaneTempStatus].” NT Event ID: 1190 (Hex)0x843504a6 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Power Supply Status Change. Log Message: An enclosure attached to port %5 of storage system “%4” has a new power supply status of %7. The enclosure model is “%6”. SNMP Trap: cpqSsExBackplanePowerSupplyStatusChange - 8024 in CPQSTSYS.MIB Symptom: Storage System Power Supply Status Change.
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• • • cpqTapeLibraryFwRev cpqTapeLibrarySerialNumber cpqTapeLibraryState Supporting SNMP Trap Description: “Status is now [cpqTapeLibraryState].” NT Event ID: 1192 (Hex)0x843504a8 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Drive Status Change. Log Message: The tape drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2. SNMP Trap: cpqTape5PhyDrvStatusChange - 5019 in CPQSCSI.MIB Symptom: Tape Drive Status Change.
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• • • • • cpqFcTapeDriveModel cpqFcTapeDriveFWRev cpqFcTapeDriveSerialNumber cpqFcTapeDriveLocation cpqFcTapeDriveStatus Supporting SNMP Trap Description: “Status is now [cpqFcTapeDriveStatus] for a tape drive.” NT Event ID: 1194 (Hex)0x843504aa (cpqstmsg.dll) Log Severity: Warning (2) Event Title: External Tape Drive Cleaning Required. Log Message: The tape drive at location “%4” requires cleaning. SNMP Trap: cpqExtTapeDriveCleaningRequired - 16024 in CPQFCA.
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• • • • cpqFcTapeDriveModel cpqFcTapeDriveFWRev cpqFcTapeDriveSerialNumber cpqFcTapeDriveLocation Supporting SNMP Trap Description: “Cleaning tape needs replacing.” NT Event ID: 1196 (Hex)0x843504ac (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Recovery Server Option Status Change. Log Message: Storage system “%4” has a new RSO status of %5. SNMP Trap: cpqSsExRecoveryServerStatusChange - 8025 in CPQSTSYS.MIB Symptom: Storage System Recovery Server Option Status Change.
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• • • • • • • cpqFcTapeLibraryScsiTarget cpqFcTapeLibraryScsiLun cpqFcTapeLibraryModel cpqFcTapeLibraryFWRev cpqFcTapeLibrarySerialNumber cpqFcTapeLibraryLocation cpqFcTapeLibraryStatus Supporting SNMP Trap Description: “Status is now [cpqFcTapeLibraryStatus] for the tape library.” NT Event ID: 1198 (Hex)0x843504ae (cpqstmsg.dll) Log Severity: Warning (2) Event Title: External Tape Library Door Status Change. Log Message: The tape library at location “%4”, has a new door status of %7.
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User Action: If the board status is generalFailure(3), you may need to replace the controller. If the board status is cableProblem(4), check the cable connections between the controller and the storage system. Supporting SNMP Trap Data: • • • • • • • • • sysName cpqHoTrapFlags cpqDaCntlrHwLocation cpqDaCntlrIndex cpqDaCntlrBoardStatus cpqDaCntlrModel cpqDaCntlrSerialNumber cpqDaCntlrFWRev cpqDaAccelTotalMemory Supporting SNMP Trap Description: “Status is now [cpqDaCntlrBoardStatus].
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User Action: If the spare drive status is failed, replace the drive. Supporting SNMP Trap Data: • • • • • • • • sysName cpqHoTrapFlags cpqDaCntlrHwLocation cpqDaSpareCntlrIndex cpqDaSparePhyDrvIndex cpqDaSpareStatus cpqDaSpareBusNumber cpqDaSpareBay Supporting SNMP Trap Description: “Spare Status is now [cpqDaSpareStatus].” NT Event ID: 1202 (Hex)0x843504b2 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Physical Drive Status Change.
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SNMP Trap: cpqDa6PhyDrvThreshPassedTrap - 3037 in CPQIDA.MIB Symptom: Physical Drive Threshold Passed. This trap indicates that the agent has detected a factory threshold associated with one of the physical drive objects on a drive array has been exceeded. User Action: Replace the physical drive.
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Event Title: Drive Array Accelerator Bad Data. Log Message: The array accelerator board attached to the array controller in %4 is reporting that it contains bad cached data. SNMP Trap: cpqDa6AccelBadDataTrap - 3039 in CPQIDA.MIB Symptom: Accelerator Board Bad Data. This trap indicates that the agent has detected an array accelerator cache board that has lost battery power. If data was being stored in the accelerator cache memory when the server lost power, that data has been lost.
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NT Event ID: 1207 (Hex)0x843504b7 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Library Status Change. Log Message: The tape library in %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa6TapeLibraryStatusChange - 3041 in CPQIDA.MIB Symptom: Tape Library Status Change. This trap indicates that the agent has detected a change in the status of a tape library. The variable cpqDaTapeLibraryStatus indicates the current tape library status.
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• • • • cpqDaTapeLibraryModel cpqDaTapeLibraryFWRev cpqDaTapeLibrarySerialNumber cpqDaTapeLibraryDoorStatus Supporting SNMP Trap Description: “The door is [cpqDaTapeLibraryDoorStatus] for tape library.” NT Event ID: 1209 (Hex)0x843504b9 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Status Change. Log Message: The tape drive in %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa6TapeDriveStatusChange - 3043 in CPQIDA.MIB Symptom: Tape Drive Status Change.
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• • • • • • cpqDaTapeDrvBusIndex cpqDaTapeDrvScsiIdIndex cpqDaTapeDrvLunIndex cpqDaTapeDrvName cpqDaTapeDrvFwRev cpqDaTapeDrvSerialNumber Supporting SNMP Trap Description: “Cleaning is needed for the tape drive.” NT Event ID: 1211 (Hex)0x843504bb (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in %4, SCSI bus %5, SCSI target %6 needs to be replaced.
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• • • • • • • cpqSsBoxCntlrHwLocation cpqSsBoxCntlrIndex cpqSsBoxBusIndex cpqSsBoxVendor cpqSsBoxModel cpqSsBoxSerialNumber cpqSsBoxFanStatus Supporting SNMP Trap Description: “Storage System fan status changed to [cpqSsBoxFanStatus].” NT Event ID: 1213 (Hex)0x843504bd (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Temperature Status Change. Log Message: The %6 %7 storage system connected to SCSI bus %5 of the controller in %4 has a new temperature status of %2.
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User Action: If the power supply status is degraded, restore power or replace the failed power supply. Supporting SNMP Trap Data: • • • • • • • • • sysName cpqHoTrapFlags cpqSsBoxCntlrHwLocation cpqSsBoxCntlrIndex cpqSsBoxBusIndex cpqSsBoxVendor cpqSsBoxModel cpqSsBoxSerialNumber cpqSsBoxFltTolPwrSupplyStatus Supporting SNMP Trap Description: “Storage system power supply status changed to [cpqSsBoxFltTolPwrSupplyStatus].” NT Event ID: 1215 (Hex)0x843504bf (cpqstmsg.
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Symptom: Physical Drive Status Change. This trap indicates that the agent has detected a change in the status of a drive array physical drive. The variable cpqDaPhyDrvStatus indicates the current physical drive status. User Action: If the physical drive status is failed (3) or predictiveFailure (4), replace the drive.
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NT Event ID: 1218 (Hex)0x843504c2 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change. Log Message: The %6 %7 storage system connected to %5 of the controller in%4 has a new status of %2. SNMP Trap: cpqSs6FanStatusChange - 8029 in CPQSTSYS.MIB Symptom: Storage System Fan Status Change. The agent has detected a change in the fan status of a storage system. The variable cpqSsBoxFanStatus indicates the current fan status.
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• • • • cpqSsBoxModel cpqSsBoxSerialNumber cpqSsBoxTempStatus cpqSsBoxLocationString Supporting SNMP Trap Description: “Storage System temperature status changed to [cpqSsBoxTempStatus].” NT Event ID: 1220 (Hex)0x843504c4 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fault Tolerant Power Supply Status Change. Log Message: The fault tolerant power supply in the %6 %7 storage system connected to %5 of the controller in%4 has a new status of %2.
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• • • • • • • • • • cpqSasHbaHwLocation cpqSasPhyDrvLocationString cpqSasPhyDrvHbaIndex cpqSasPhyDrvIndex cpqSasPhyDrvStatus cpqSasPhyDrvType cpqSasPhyDrvModel cpqSasPhyDrvFWRev cpqSasPhyDrvSerialNumber cpqSasPhyDrvSasAddress Supporting SNMP Trap Description: “Status is now [cpqSasPhyDrvStatus].” NT Event ID: 1222 (Hex)0x843504c6 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SAS/SATA Logical Drive Status Change. Log Message: Logical drive number %5 on the HBA in %4 has a new status of %6.
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Event identifier: cpqstmsg.dll - 1283 (Hex)0x84350503 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.dll - 1284 (Hex)0x84350504 (Service Event) Log Severity: Warning (2) Log Message: Could not write the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition.
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Log Message: The SNMP Agent is older than other components. The SNMP Agent is older than the other components of the Storage Agents. Reinstall the entire Storage Agents package to correct this error. Event identifier: cpqstmsg.dll - 1796 (Hex)0x84350704 (Service Event) Log Severity: Warning (2) Log Message: The %1 Agent is older than other components. The %1 Agent is older than the other components of the Storage Agents. Reinstall the entire Storage Agents package to correct this error.
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Log Message: The IDE Agent could not allocate memory. The data contains the error code. Event identifier: cpqstmsg.dll - 3585 (Hex)0x84350e01 (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent could not open the base of the registry. The data contains the error code. Event identifier: cpqstmsg.dll - 3586 (Hex)0x84350e02 (Service Event) Log Severity: Warning (2) Log Message: “%1”. The data contains the error code. Event identifier: cpqstmsg.
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Log Message: The IDE Agent could not create its main thread of execution. The data contains the error code. Event identifier: cpqstmsg.dll - 3596 (Hex)0x84350e0c (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent main thread did not terminate properly. The data contains the error code. Event identifier: cpqstmsg.dll - 3597 (Hex)0x84350e0d (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent got an unexpected error code while waiting for an event.
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Log Severity: Warning (2) Log Message: Could not read the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.dll - 4609 (Hex)0x84351201 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry subkey. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.
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Server agents Event Identifiers 256-774 Event identifier: cpqsvmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqsvmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service could not allocate memory. The data contains the error code. Event identifier: cpqsvmsg.
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Log Severity: Warning (2) Log Message: The Server Agents service could not load the module “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service could not get the control function for module “%1”. The data contains the error code. Event identifier: cpqsvmsg.
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Log Severity: Error (3) Log Message: The Server Agents service encountered a fatal error. The service is terminating. The data contains the error code. Event identifier: cpqsvmsg.dll - 400 (Hex)0x44350190 (Service Event) Log Severity: Information (1) Log Message: The Server Agents service version %1 has started. Event identifier: cpqsvmsg.dll - 401 (Hex)0x44350191 (Service Event) Log Severity: Information (1) Log Message: %1 Event identifier: cpqsvmsg.
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Event Identifiers 1024-1092 NT Event ID: 1024 (Hex)0xc4350400 (cpqsvmsg.dll) Log Severity: Error (3) Log Message: A cache accelerator parity error indicates a cache module needs to be replaced. SNMP Trap: cpqHe3CacheAccelParityError - 6046 in CPQHLTH.MIB Symptom: A cache accelerator parity error indicates that a cache module needs to be replaced. The error information is reported in the variable cpqHeEventLogErrorDesc.
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NT Event ID: 1027 (Hex)0x84350403 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Advanced Memory Protection sub-system has detected a memory fault. Advanced ECC has been activated. Schedule server down time to replace the memory. SNMP Trap: cpqHeResilientAdvancedECCMemoryEngaged - 6052 in CPQHLTH.MIB Symptom: Advanced Memory Protection Advanced ECC Memory Engaged. The Advanced Memory Protection subsystem has detected a memory fault. Advanced ECC has been activated.
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NT Event ID: 1030 (Hex) 0x44350406 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The Fan Sub-system has returned to a redundant state. SNMP Trap: cpqHe3FltTolFanRedundancyRestored - 6055 in CPQHLTH.MIB Symptom: The Fault Tolerant Fans have returned to a redundant state for the specified chassis. Supporting SNMP Trap Data: • • • sysName cpqHoTrapFlags cpqHeFltTolFanChassis Supporting SNMP Trap Description: “The Fans are now redundant on Chassis [cpqHeFltTolFanChassis].
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Symptom: Memory board or cartridge or riser removed. An Advanced Memory Protection sub-system board or cartridge or riser has been removed from the system. Value 0 for CPU means memory is not processor-based. User Action: Be sure that the board, cartridge, or riser memory is installed correctly, and then re-install the memory board, cartridge, or processor.
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• • • • cpqHoTrapFlags cpqHeResMem2BoardSlotNum cpqHeResMem2BoardCpuNum cpqHeResMem2BoardRiserNum Supporting SNMP Trap Description: “Memory Board or Cartridge Inserted into Slot [cpqHeResMem2BoardSlotNum], Cpu[cpqHeResMem2BoardCpuNum], Riser[cpqHeResMem2BoardRiserNum].” NT Event ID: 1039 (Hex) 0x8435040FL (cpqsvmsg.dll) Log Severity: Warning (3) Log Message: The Advanced Memory Protection sub-system has detected a memory fault. The LockStep recovery engine has been activated.
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[cpqHeFltTolPowerSupplyModel], Serial Num [cpqHeFltTolPowerSupplySerialNumber], Firmware [cpqHeFltTolPowerSupplyFirmwareRev].” NT Event ID: 1072 (Hex)0x84350430 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The frequency of memory errors is high enough such that tracking of correctable memory errors has been temporarily disabled. SNMP Trap: cpqHe3CorrectableMemoryLogDisabled - 6016 in CPQHLTH.MIB Symptom: Correctable memory error tracking disabled.
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Log Severity: Information (1) Log Message: The Thermal Temperature Condition has been set to OK. The server's temperature has returned to its normal operating range. SNMP Trap: cpqHe3ThermalTempOk - 6019 in CPQHLTH.MIB Symptom: The temperature status has been set to OK. The server's temperature has returned to the normal operating range. Supporting SNMP Trap Data: • • sysName cpqHoTrapFlags Supporting SNMP Trap Description: “Temperature has returned to normal range.
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SNMP Trap: cpqHe3ThermalSystemFanOk - 6022 in CPQHLTH.MIB Symptom: The system fan status has been set to OK. Any previously non-operational system fans have returned to normal operation. Supporting SNMP Trap Data: • • sysName cpqHoTrapFlags Supporting SNMP Trap Description: “System fan has returned to normal operation.” NT Event ID: 1088 (Hex)0xc4350440 (cpqsvmsg.dll) Log Severity: Error (3) Log Message: A Processor Fan Condition has been set to failed. The system will be shut down due to this condition.
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Supporting SNMP Trap Description: “Server is operational again after ASR shutdown.” NT Event ID: 1091 (Hex)0x44350443 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The server is operational again. The server has previously been shut down due to a thermal anomaly and has just become operational again. SNMP Trap: cpqHe3ThermalConfirmation - 6026 in CPQHLTH.MIB Symptom: The server is operational again.
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Log Message: The Remote Insight Board has detected unauthorized login attempts. More than '%4' login attempts detected. SNMP Trap: cpqSm2UnauthorizedLoginAttempts - 9003 in CPQSM2.MIB Symptom: Remote Insight/Integrated Lights-Out Unauthorized Login Attempts. The Remote Insight/Integrated Lights-Out firmware has detected unauthorized login attempts.
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Supporting SNMP Trap Data: • • sysName cpqHoTrapFlags Supporting SNMP Trap Description: “Server [sysName], Remote Insight/Integrated Lights-Out interface error.” NT Event ID: 1112 (Hex)0x84350458 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Remote Insight Board has detected that the battery is disconnected. SNMP Trap: cpqSm2BatteryDisconnected - 9007 in CPQSM2.MIB Symptom: Remote Insight Battery Disconnected. The Remote Insight battery cable has been disconnected.
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• cpqSeCpuCacheSize Supporting SNMP Trap Description: “CPU internal corrected errors have passed a set threshold.” SNMP Trap: cpqSeCpuStatusChange - 1006 in CPQSTDEQ.MIB Symptom: This trap is sent when CPU status changed. CPU can be brought down to Stop state and removed from O.S Active set or Brought back to Running state and made member of O.S Active set. User Action: None.
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Log Message: A computer cover has been removed since last system start up. Be sure the system cover is installed properly. This situation may result in improper cooling of the system due to air flow changes caused by the missing cover. SNMP Trap: cpqSiHoodRemoved - 2001 in CPQSINFO.MIB Symptom: The access panel is removed. The access panel status has been set to removed. The access panel is not installed properly.
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Supporting SNMP Trap Data: • • • • • • • • • • • sysName cpqHoTrapFlags cpqHeFltTolPowerSupplyChassis cpqHeFltTolPowerSupplyBay cpqHeFltTolPowerSupplyStatus cpqHeFltTolPowerSupplyModel cpqHeFltTolPowerSupplySerialNumber cpqHeFltTolPowerSupplyAutoRev cpqHeFltTolPowerSupplyFirmwareRev cpqHeFltTolPowerSupplySparePartNum cpqSiServerSystemId Supporting SNMP Trap Description: “The Power Supply is OK on Chassis [cpqHeFltTolPowerSupplyChassis], Bay [cpqHeFltTolPowerSupplyBay], Status [cpqHeFltTolPowerSupplyStatu
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• • • • • cpqHeFltTolPowerSupplySerialNumber cpqHeFltTolPowerSupplyAutoRev cpqHeFltTolPowerSupplyFirmwareRev cpqHeFltTolPowerSupplySparePartNum cpqSiServerSystemId Supporting SNMP Trap Description: “The Power Supply is Degraded on Chassis [cpqHeFltTolPowerSupplyChassis], Bay [cpqHeFltTolPowerSupplyBay], Status [cpqHeFltTolPowerSupplyStatus], Model [cpqHeFltTolPowerSupplyModel], Serial Num [cpqHeFltTolPowerSupplySerialNumber], Firmware [cpqHeFltTolPowerSupplyFirmwareRev].
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• cpqHeFltTolPowerSupplyChassis Supporting SNMP Trap Description: “The Power Supplies are no longer redundant on Chassis [cpqHeFltTolPowerSupplyChassis].” NT Event ID: 1127 (Hex)0x44350467 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Fault Tolerant Power Supply Inserted. A hot-plug fault tolerant power supply has been inserted into the system. SNMP Trap: cpqHe3FltTolPowerSupplyInserted - 6033 in CPQHLTH.
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• • cpqHeFltTolFanChassis cpqHeFltTolFanIndex Supporting SNMP Trap Description: “The Fan Degraded on Chassis [cpqHeFltTolFanChassis], Fan [cpqHeFltTolFanIndex].” NT Event ID: 1130 (Hex)0xc435046a (cpqsvmsg.dll) Log Severity: Error (3) Log Message: The Fan Sub-system is in a failed state. Replace the fan. SNMP Trap: cpqHe3FltTolFanFailed - 6036 in CPQHLTH.MIB Symptom: The Fault Tolerant Fan condition has been set to failed for the specified chassis and fan.
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NT Event ID: 1133 (Hex)0x8435046d (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: Fan Removed. A hot-plug fan has been removed from the system. SNMP Trap: cpqHe3FltTolFanRemoved - 6039 in CPQHLTH.MIB Symptom: A Fault Tolerant Fan has been removed from the specified chassis and fan location.
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Supporting SNMP Trap Description: “Temperature out of range on Chassis [cpqHeTemperatureChassis], Location [cpqHeTemperatureLocale]. Shutdown may occur.” NT Event ID: 1136 (Hex)0x44350470 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: A Temperature Sensor Condition has been set to OK. The system's temperature has returned to the normal operating range. SNMP Trap: cpqHe3TemperatureOk - 6042 in CPQHLTH.MIB Symptom: The temperature status has been set to OK in the specified chassis and location.
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• • • cpqHePwrConvChassis cpqHePwrConvSlot cpqHePwrConvSocket Supporting SNMP Trap Description: “The Power Converter Failed on Chassis [cpqHePwrConvChassis], Slot [cpqHePwrConvSlot], Socket [cpqHePwrConvSocket].” NT Event ID: 1139 (Hex)0x84350473 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The DC-DC power converter is in a failed state. Replace System Information Agent: Health: The DC-DC Power Converter sub-system has lost redundancy. Replace any failed or degraded power converters.
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User Action: None. Supporting SNMP Trap Data: • • • • sysName cpqHoTrapFlags cpqSiHotPlugSlotChassis cpqSiHotPlugSlotIndex Supporting SNMP Trap Description: “Hot Plug Slot Board Inserted into Chassis [cpqSiHotPlugSlotChassis], Slot [cpqSiHotPlugSlotIndex].” NT Event ID: 1142 (Hex)0xc4350476 (cpqsvmsg.dll) Log Severity: Error (3) Log Message: Hot Plug PCI Board Failed. A hot plug PCI adapter has failed to power up. Insure the board and all cables are installed correctly.
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• cpqRackTrapSequenceNum Supporting SNMP Trap Description: “The rack name has changed to [cpqRackName].” NT Event ID: 1144 (Hex)0x44350478 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Rack Enclosure Name Changed. SNMP Trap: cpqRackEnclosureNameChanged - 22002 in CPQRACK.MIB Symptom: The enclosure name has changed. This trap indicates that an agent or utility has changed the name of an enclosure within the rack.
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• cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] has been removed from rack [cpqRackName].” NT Event ID: 1146 (Hex)0x4435047a (cpqsvmsg.dll) Log Severity: Information (1) Event Title: Enclosure Inserted Log Message: This trap indicates that an enclosure has been inserted into the rack. SNMP Trap: cpqRackEnclosureInserted - 22004 in CPQRACK.MIB Symptom: The enclosure has been inserted.
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• • • cpqRackCommonEnclosureTempLocation cpqRackCommonEnclosureSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] temperature sensor in rack [cpqRackName] has been set to failed.” NT Event ID: 1148 (Hex)0x8435047c (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Rack Enclosure Overheating Log Message: This trap indicates that an enclosure temperature sensor has been tripped indicating a possible overheat condition.
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• • • • • cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTempLocation cpqRackCommonEnclosureSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] temperature sensor in rack [cpqRackName] has been set to ok.” NT Event ID: 1150 (Hex)0xc435047e (cpqsvmsg.
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• • • • • • • • • sysName cpqHoTrapFlags cpqRackName cpqRackUid cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureFanLocation cpqRackCommonEnclosureFanSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been set to degraded.” NT Event ID: 1152 (Hex)0x44350480 (cpqsvmsg.
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• • • • • • • • • sysName cpqHoTrapFlags cpqRackName cpqRackUid cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureFanLocation cpqRackCommonEnclosureFanSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been removed.” NT Event ID: 1154 (Hex)0x44350482 (cpqsvmsg.
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• • • • • • • • • • • sysName cpqHoTrapFlags cpqRackName cpqRackUid cpqRackPowerSupplyEnclosureName cpqRackPowerSupplySerialNum cpqRackPowerSupplyPosition cpqRackPowerSupplyFWRev cpqRackPowerSupplySparePartNumber cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The power supply [cpqRackPowerSupplyPosition] in enclosure [cpqRackPowerSupplyEnclosureName] in rack [cpqRackName] has been set to failed.” NT Event ID: 1156 (Hex)0x84350484 (cpqsvmsg.
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Symptom: The power supply status has been set to OK. This trap indicates that a power supply has returned to normal operation. User Action: None.
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Event Title: Rack Power Supply Inserted Log Message: The power supply has been inserted. SNMP Trap: cpqRackPowerSupplyInserted - 22017 in CPQRACK.MIB Symptom: The power supply has been inserted. User Action: None.
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Event Title: Rack Power Subsystem Input Voltage Problem Log Message: The rack power supply detected an input line voltage problem. SNMP Trap: cpqRackPowerSubsystemLineVoltageProblem - 22019 in CPQRACK.MIB Symptom: The rack power supply detected an input line voltage problem. User Action: Check the power input for the power supply or replace any failed power supplies as soon as possible.
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NT Event ID: 1163 (Hex)0xc435048b (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Server Power Shedding Shutdown Log Message: Server shutdown due to power shedding. SNMP Trap: cpqRackPowerShedAutoShutdown - 22021 in CPQRACK.MIB Symptom: Server shutdown due to power shedding. The server blade was shut down due to a lack of power. User Action: Check power connections or add power supplies.
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Supporting SNMP Trap Description: “Server power on prevented to preserve redundancy in blade [cpqRackServerBladePosition], in enclosure [cpqRackServerBladeEnclosureName], in rack [cpqRackName].” NT Event ID: 1165 (Hex)0xc435048d (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Not Enough Power To Power On Log Message: Inadequate power to power on. SNMP Trap: cpqRackServerPowerOnFailedNotEnoughPower - 22023 in CPQRACK.MIB Symptom: Inadequate power to power on.
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• • cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Inadequate power to power on blade [cpqRackServerBladePosition], in enclosure [cpqRackServerBladeEnclosureName], in rack [cpqRackName].” NT Event ID: 1167 (Hex)0xc435048f (cpqsvmsg.dll) Log Severity: Error (3) Event Title: Inadequate Power To Power On Log Message: There is not enough power to power on the server blade. The power enclosure microcontroller was not found.
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• • • • • cpqRackServerBladeEnclosureName cpqRackServerBladePosition cpqRackServerBladeSparePartNumber cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Server power on via manual override on blade [cpqRackServerBladePosition], in enclosure [cpqRackServerBladeEnclosureName], in rack [cpqRackName].” NT Event ID: 1169 (Hex)0x84350491 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Fuse or Breaker Tripped Log Message: The fuse has been tripped.
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• • • • • • cpqRackServerBladeEnclosureName cpqRackServerBladeName cpqRackServerBladePosition cpqRackServerBladeSparePartNumber cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Server blade [cpqRackServerBladeName] removed from position [cpqRackServerBladePosition], in enclosure [cpqRackServerBladeEnclosureName], in rack [cpqRackName].” NT Event ID: 1171 (Hex)0x44350493 (cpqsvmsg.
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• • • • • • • • sysName cpqHoTrapFlags cpqRackName cpqRackUid cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Power subsystem not load balanced in enclosure [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1173 (Hex)0x84350495 (cpqsvmsg.
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• • • • • • • cpqHoTrapFlags cpqRackName cpqRackUid cpqRackCommonEnclosureName cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Power subsystem AC facility input power exceeded in enclosure [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1175 (Hex)0x84350497 (cpqsvmsg.
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• • • cpqRackCommonEnclosureSerialNum cpqRackCommonEnclosureSparePartNumber cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Power subsystem load balancing wire missing for enclosure [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1177 (Hex)0x84350499 (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Power Subsystem Too Many Power Enclosures Log Message: The maximum number of power enclosures has been exceeded.
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• cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Power subsystem has been improperly configured in enclosure [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1179 (Hex) 0x8435049B (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Management Processor is in reset state. The data contains the error code SNMP Trap: cpqHeManagementProcInReset - 6061 in CPQHLTH.MIB Symptom: The Management processor is currently in reset.
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NT Event ID: 1182 (Hex)0x4435049EL Log Severity: Informational Log Message: USB storage device '%5' attached. The data contains the error code. SNMP Trap: 1008 in CPQSTDEQ.MIB Symptom: The USB key is attached to the server. User Action: None required. Supporting SNMP Trap Data: • • • • sysName, cpqHoTrapFlags cpqSeUSBDeviceType cpqSeUSBDeviceName Supporting SNMP Trap Description: This trap is sent when a USB storage device has been attached.
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Log Severity: Error (3) Log Message: Unable to load a required driver. This error can be caused by a corrupt or missing file. Reinstalling the Server Agents, the software support drivers, or running the Emergency Repair procedure may correct this error. Event identifier: cpqsvmsg.dll - 1544 (Hex)0x84350608 (Service Event) Log Severity: Warning (2) Log Message: Unable to read from the registry. This error can be caused by a corrupt registry or a low memory condition.
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Log Message: The agent could not deliver trap %1. The agent was unable to use Asynchronous Management to deliver a trap. This can be caused by a failure in the Remote Access Service or by a missing or invalid configuration. Use the Management Agent control panel to verify the Asynchronous Management configuration settings. Use the Network control panel to verify the Remote Access configuration. If this error persists, reinstalling the Server Agents or the Remote Access Service may correct this error.
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Event identifier: cpqsvmsg.dll - 3351 (Hex)0x84350d17 (Service Event) Log Severity: Warning (2) Log Message: The shared memory interface has been reset. Event identifier: cpqsvmsg.dll - 3352 (Hex)0xc4350d18 (Service Event) Log Severity: Error (3) Log Message: The Remote Insight board has been reset. Event Identifiers 5632-5684 Event identifier: cpqsvmsg.dll - 5632 (Hex)0x84351600 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not allocate memory.
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Log Message: The Rack And Enclosure MIB Agent could not set an event. The data contains the error code. Event identifier: cpqsvmsg.dll - 5640 (Hex)0x84351608 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not create its main thread of execution. The data contains the error code. Event identifier: cpqsvmsg.dll - 5641 (Hex)0x84351609 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent main thread did not terminate properly.
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NIC agents Event Identifiers 256-299 Event identifier: cpqnimsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The NIC Management Agent detected an error. The insertion string is: %1. The data contain the error code. Event identifier: cpqnimsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqnimsg.
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Event identifier: cpqnimsg.dll - 264 (Hex)0x84350108 (Service Event) Log Severity: Warning (2) Log Message: Unable to open the registry key “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqnimsg.dll - 265 (Hex)0x84350109 (Service Event) Log Severity: Warning (2) Log Message: Unable to read “%1” from the registry. This error can be caused by a corrupt registry or a low memory condition.
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Log Severity: Warning (2) Log Message: There were no physical adapters in team: “%1.” This error can be caused by improperly installed drivers. Remove all device instances associated with the team and re-install the drivers and team. Event identifier: cpqnimsg.dll - 274 (Hex)0x84350112 (Service Event) Log Severity: Warning (2) Log Message: The NIC Management Agent cannot generate Traps due to a communication problem with the NIC SNMP extension agent. Event identifier: cpqnimsg.
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Log Severity: Warning (2) Log Message: The NIC Agent service could not load the module “%1”. The data contain the error code. Event identifier: cpqnimsg.dll - 288 (Hex)0x84350120 (Service Event) Log Severity: Warning (2) Log Message: The NIC Agent service could get the control function for module “%1”. The data contain the error code. Event identifier: cpqnimsg.dll - 290 (Hex)0x84350122 (Service Event) Log Severity: Warning (2) Log Message: The NIC Agent service could not start agent “%1”.
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Cause: WMI service is probably not running. Starting WMI service or NIC agent might solve this problem. Event identifier: cpqnimsg.dll - 299 (Hex)0x8435012b (Service Event) Log Severity: Warning (2) Log Message: An attempt to query WMI for Virus Throttle event failed. The event data gives the error number. Event Identifiers 300-1293 Event identifier: cpqnimsg.dll - 300 (Hex)0x8435012c (Service Event) Log Severity: Warning (2) Log Message: The WBEM query was cancelled by WMI. The query was issued again.
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Log Message: The NIC SNMP Management Agent was unable to process a SNMP request because the Insight Agents Service is not up and running. Event identifier: cpqnimsg.dll - 1031 (Hex)0x44350407 (Service Event) Log Severity: Information (1) Log Message: The NIC SNMP Management Agent has continued refreshing data for the key associated with %1. Event identifier: cpqnimsg.dll - 1032 (Hex)0x84350408 (Service Event) Log Severity: Warning (2) Log Message: Unable to read security configuration information.
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Log Message: The NIC SNMP Management Agent has determined the Insight Agent Management service is running. Event identifier: cpqnimsg.dll - 1040 (Hex)0x44350410 (Service Event) Log Severity: Information (1) Log Message: The agent could not deliver trap %1. The agent was unable to use Asynchronous Management to deliver a trap. This can be caused by a failure in the Remote Access Service or by a missing or invalid configuration.
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• • • • cpqHoTrapFlags cpqNicIfPhysAdapterSlot cpqNicIfPhysAdapterPort cpqNicIfLogMapAdapterOKCount Supporting SNMP Trap Description: “Redundancy decreased by adapter in slot [cpqNicIfPhysAdapterSlot], port [cpqNicIfPhysAdapterPort].” NT Event ID: 1290 (Hex)0x4435050A (cpqnimsg.dll) Log Severity: Information (1) Log Message: Connectivity has been restored for the NIC in slot %1, port %2. SNMP Trap: cpqNic3ConnectivityRestored - 18011 in CPQNIC.
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• • • • • • • • • cpqHoTrapFlags cpqNicIfPhysAdapterSlot cpqNicIfPhysAdapterPort cpqSiServerSystemId cpqNicIfPhysAdapterStatus cpqSePciSlotBoardName cpqNicIfPhysAdapterPartNumber ipAdEntAddr cpqNicIfLogMapIPV6Address Supporting SNMP Trap Description: “Connectivity lost for adapter in slot [cpqNicIfPhysAdapterSlot], port [cpqNicIfPhysAdapterPort].” NT Event ID: 1292 (Hex)0x4435050C (cpqnimsg.dll) Log Severity: Information (1) Log Message: Redundancy has been increased by the NIC in slot %1, port %2.
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Symptom: This trap is sent any time a physical adapter in a logical adapter group changes to the Failed condition, but at least one physical adapter remains in the OK condition. This can be caused by loss of link due to a cable being removed from the adapter or the Hub or Switch. Internal adapter, Hub, or Switch failures can also cause this condition. User Action: Check the cables to the adapter and the Hub or Switch. If no cable problems are found, the adapter, Hub, or Switch may need replacement.