A.05.70 HP Insight Remote Support Advanced Service Brief: Read Before Installing (October 2011, 5900-1724)
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Table 1 Required Managed System Communication Protocols and Components for Insight RSA Services
Hardware Platform Required Protocols
and Components
Notes
Tape Libraries SNMP
See the “Tape Library Configuration” chapter in the Managed
Systems Configuration Guide.
Networking
SAN Switches SNMP
Configuration collections are not available for some switch models
except when they are part of a SAN collection. (See Table 2.)
See the “SAN Switch Configuration” chapter in the Managed
Systems Configuration Guide.
E-Series Switches SNMP and
Telnet or SSH
See the “E-Series Switch Configuration” chapter in the Managed
Systems Configuration Guide.
A-Series Switches SNMP and
Telnet or SSH
Configuration collections are not supported.
See the “A-Series Switch Configuration” chapter in the Managed
Systems Configuration Guide.
Table 2 Required Managed System Communication Protocols and Components for SAN Services Devices
Hardware Platform Required Protocols
and Components
Notes
Servers
Windows
HP Asset (WMI/DCOM)
Linux Telnet, SSH Password
or SSH certificate
HP-UX Telnet, SSH Password
or SSH certificate
OpenVMS
Telnet
Tru64 Telnet, SSH Password
or SSH certificate
AIX Telnet, SSH Password
or SSH certificate
Solaris Telnet, SSH Password
or SSH certificate
VMware ESX SSH Password or SSH
certificate
The system collects from the HOST; the system does not collect
from the hosted device.
Storage
EVA Command View client The credentials are command view but the system discovers the
device via SMI-S in HP SIM via the host.
On RSS, the system discovers with Command View.
MSA1XXX
SNMPv1
MSA23XX G1/G2
WBEM
Install the WBEM MSA2000 providers on the host device.
P2000 (MSA G3)
WBEM
ESL
Telnet
NSR/MSL
HTTP
VLS SSH password