HP StorageWorks Reference Information Storage System V1.5 User Guide (T3559-96045, November 2008)

Contents
Aboutthisguide .......................... 7
Intendedaudience...................................... 7
Prerequisites ........................................ 7
Relateddocumentation.................................... 7
Documentconventionsandsymbols .............................. 8
HPtechnicalsupport..................................... 8
Subscriptionservice ..................................... 9
Otherwebsites....................................... 9
Providing feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1 RISS overview . . . . . ..................... 11
RISSandRIM....................................... 11
Understandingdocumentarchiving.............................. 11
Understandingsearchinganddocumentindexing ....................... 12
Indexeddocumenttypes ................................ 12
MessageMIMEtypes(advancedusers).......................... 12
2RISSWebInterface . ...................... 15
Logginginandout..................................... 15
Understandingtheuserinterface............................... 15
Usingthetoolbar ................................... 15
Searchbasics..................................... 16
Common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Completingsimplesearches............................... 17
Completingadvancedsearches ............................. 18
Displayingqueryorsearchresults ............................ 20
Savingqueryorsearchcriteria.............................. 22
Savingqueryorsearchresults.............................. 23
Sendingqueryorsearchresults ............................. 25
Exportingqueryorsearchresults............................. 25
Accessingsavedcriteria ................................ 27
Accessingsavedresults................................. 27
Copyingsavedresultstoaquarantinerepository...................... 28
Deletingquarantinerepositories ............................. 28
Searchingauditlogrepositories ............................. 29
Changingyourpassword................................ 32
Troubleshooting...................................... 33
Unabletodisplaysavedresults ............................. 33
Problemsexportingresults................................ 33
3RISSOutlookInterface...................... 35
SettinguptheRISSOutlookInterface............................. 35
SupportedOutlookversions............................... 35
InstallingtheOutlookplug-inorOWA .......................... 35
Understandingtheuserinterface............................... 35
Archivedemailmessages................................ 36
RISSSearchResultsfolder................................ 36
Common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Searchingforarchiveddocuments ............................ 37
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