User Service Guide HP Integrity BL60p Server Blade Manufacturing Part Number: AD000-90012 Second Edition June 2006 © Copyright 2006 Hewlett-Packard Development Company, L.P.
Legal Notices Copyright Notices. © Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents 1. Introduction Server Blade Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Server Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Server Blade Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SCSI Backplane . . . . . . . . . . . . . . .
Contents Removing and Replacing Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing and Replacing the Airflow Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Management Subsystem (MP and BMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I/O Subsystem (SCSI, LAN, FibreChannel, HDD, and Core I/O) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SCSI Hard Disk Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents monarch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . pdt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . sysmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifying SCSI Parameters . . . . . .
Contents Tell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Virtual Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Who . . . . . . . . . . . . . . . . . . . . . . .
Contents 8
Tables Table 1. Publishing History Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 2. HP-UX 11i Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Table 1-1. Server Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Table 1-2. Server Blade Memory Array Capacities . . . . . . . . . . . . . . . . .
Tables 10
Figures Figure 1-1. HP Integrity BL60p Server Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Figure 1-2. SCSI Backplane Physical Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Figure 1-3. Server Blade CPU and DIMM Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Figure 2-1. Server Blade I/O Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure D-4. iLO MP LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure D-5. Port Locations on the Rear of the Server Blade Enclosure . . . . . . . . . . . . . . . . . . . . . Figure D-6. Connecting a USB DVD/CD Drive to the Server Blade . . . . . . . . . . . . . . . . . . . . . . . Figure D-7. USB Ports on the Local I/O Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Document This document provides information and instructions on servicing the HP Integrity BL60p server blade. The document printing date and part number indicate the document’s current edition. The printing date changes when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number changes when extensive changes are made. Document updates may be issued between editions to correct errors or document product changes.
Document Organization This guide is divided into the following chapters. Chapter 1 Introduction Use this chapter to learn about the features and specifications of the HP Integrity BL60p server blade. Chapter 2 Controls, Ports, and LEDs Use this chapter to learn about the locations of the external controls, ports, and LEDs on the server blade. Chapter 3 Powering Off and Powering On the Server Use this chapter to learn about powering the server off and on.
UserInput Commands and other text that you type. Command A command name or qualified command phrase. Option An available option. Screen Output Example of computer screen output. [ ] The contents are optional in formats and command descriptions. If the contents are a list separated by |, you must select one of the items. { } The contents are required in formats and command descriptions. If the contents are a list separated by |, you must select one of the items. ...
Diagnostics and Event Monitoring: Hardware Support Tools Complete information about HP’s hardware support tools, including online and offline diagnostics and event monitoring tools, is at the http://docs.hp.com/hpux/diag/ Web site. This site has manuals, tutorials, FAQs, and other reference material. Web Site for HP Technical Support: http://us-support2.external.hp.com/ Books about HP-UX Published by Prentice Hall The http://www.hp.
1 Introduction The HP Integrity BL60p server blade is a dense, low-cost, p-Class Intel® Itanium 2® server blade. The BL60p server blade supports only the HP-UX operating system. The BL60p server blade is designed for commercial server blade customers deploying p-Class blade enclosures who need an HP-UX operating environment. The BL60p server blade is consistent with other full-slot, single-width p-Class blades.
Introduction Server Blade Overview Server Blade Overview The server blade is equipped with two Intel® Itanium 2® (200 MHz front side bus) processors. The server blade supports up to 8 GB of memory (using four 2 GB DIMMs) and two hot-pluggable SCSI disks. The systems management capability is derived from the Extended Core I/O (ECI) card design, as used in other HP Integrity server products. Figure 1-1 shows a 3/4 view of the server blade.
Introduction Server Blade Components Server Blade Components The following sections detail the components of the server blade. They include: • “SCSI Backplane” • “I/O Subsystem (Communications Module)” • “Memory Subsystem” • “Power Subsystem (on System Board)” • “CPU / Core Electronics Complex” SCSI Backplane The server blade SCSI backplane is a dual disk, single channel, Ultra320 disk subsystem. It is designed specifically for the BL60p server blade.
Introduction Server Blade Components I/O Subsystem (Communications Module) The I/O solution for the server blade is to use a communications module for the LAN and Fibrechannel to communicate over the blade enclosure signaling backplane (through the system board). The module design meets the following objectives: • Functions correctly and consistently with the BL p-Class LAN and Fibrechannel solutions. • Module design works with the existing HP-UX drivers for the BCM 5704 and ISP 2312.
Introduction Server Blade Components Power Subsystem (on System Board) The server blade DC-to-DC power subsystem has two major components: the input fuse, and the DC-to-DC conversion circuit. The input fuse functionality provides an electronic fuse to support insertion and removal of individual blades while -48V DC inlet power is present on the enclosure backplane.
Introduction Safety Information Figure 1-3 Server Blade CPU and DIMM Slot Locations CPU 0 CPU 1 Front of Server DIMM slot 1A DIMM slot 1B DIMM slot 0A DIMM slot 0B Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages might be present within the server. Many assemblies are sensitive to damage by electrostatic discharge.
Introduction Enclosure Information • Do not wear loose clothing that might snag or catch on the server or on other items • Do not wear clothing subject to static charge build-up, such as wool or synthetic materials • If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1155) • Handle accessory boards and components by the edges only.
Introduction Enclosure Information 24 Chapter 1
2 Controls, Ports, and LEDs This chapter describes the controls, ports, and LEDs found on the front panel and rear panel of your HP Integrity server blade. For more information on LED functions and descriptions, refer to Chapter 5, “Troubleshooting,” on page 67.
Controls, Ports, and LEDs Front Panel Connector Front Panel Connector The server blade has one front panel connector, a port that accepts the local I/O cable, for configuration and troubleshooting purposes. Figure 2-1 shows the location of the I/O port. Figure 2-1 CAUTION 26 Server Blade I/O Port Disconnect the local I/O cable from the I/O port when not in use. The connector is not designed to provide a permanent connection.
Controls, Ports, and LEDs Front Panel Connector Front Panel LEDs Use the following section to identify LEDs on the server blade: • “Front Panel LEDs” • “SCSI Hard Disk Drive LEDs” Server Blade Front Panel LEDs Seven LEDs on the front of the server blade indicate server status. Figure 2-2 shows the location of the LEDs.
Controls, Ports, and LEDs Front Panel Connector SCSI Hard Disk Drive LEDs The two SCSI hard disk drives have identical LEDs that show the status of the drive. See Figure 2-3 and Table 2-2 for locations and details of the LEDs. Figure 2-3 SCSI Hard Disk Drive LEDs Table 2-2 details the functions of the hard disk drive LEDs.
Controls, Ports, and LEDs Front Panel Connector Controls The following section identifies the locations and functions of the front panel controls. Power Button Setting the server blade power button to the standby position removes power from most areas of the server blade. This process takes about 30 seconds, during which time some internal circuitry remains active. For more information about the power button and server blade power states, refer to Chapter 3, “Power Off and Power On the Server,” on page 33.
Controls, Ports, and LEDs Rear Panel Rear Panel Figure 2-5 shows the server blade rear panel connectors. Figure 2-5 Server Blade Rear Panel Connectors Table 2-3 details the functions of the rear panel connectors.
Controls, Ports, and LEDs Local I/O Cable Local I/O Cable Use the local I/O cable to perform server blade configuration and diagnostic procedures. The I/O port on the front of the server blade only accepts the local I/O cable. The BL60p server blade does not use the video or RJ-45 connectors on the local I/O cable. Figure 2-6 and shows the local I/O cable connectors. CAUTION Figure 2-6 Disconnect the local I/O cable from the port when not in use.
Controls, Ports, and LEDs Local I/O Cable 32 Chapter 2
3 Power Off and Power On the Server This chapter provides information on how to power off and power on your HP Integrity entry-class server.
Power Off and Power On the Server Power States Power States The HP Integrity BL60p server blade has three power states: standby power, full power, and off. You must install the server blade into the enclosure to achieve the standby and full power states. Depending on your server blade settings, the server blade may go straight to full power when it is installed into the enclosure.
Power Off and Power On the Server Power On the Server Power On the Server The following procedure describes how to power on your server blade. Step 1. Install your server blade into the server blade enclosure. Refer to “Replacing the Server Blade into the Enclosure” on page 46. Depending on your server blade settings, installing the server blade may either go to standby power mode, or go to full power and start the boot process. Step 2.
Power Off and Power On the Server Power On the Server 36 Chapter 3
4 Removing and Replacing Components This chapter provides information on removing and replacing components in your HP Integrity BL60p server blade.
Removing and Replacing Components Service Tools Required Service Tools Required Service of this product may require one or more of the following tools: • IPF CPU Install Tool Kit, consisting of: — Disposable ESD Kit — Labelless CPU install tool (2.5mm hex and Torx 15) • 1/4-inch flat blade screwdriver • Phillips No. 1 screwdriver • ACX-10 Torx screwdriver • ACX-15 Torx screwdriver Location of Components Figure 4-1 and Figure 4-2 show the component locations in the server blade.
Removing and Replacing Components Location of Components Figure 4-1 Front View of the Server Blade Front bezel Status LEDs HDD 0 Local I/O and diagnostic port Power button Blade extraction lever Chapter 4 HDD 1 39
Removing and Replacing Components Location of Components Top View (with access cover removed) A removable access cover is located on the right side of the server blade. This cover gives access to three printed circuit assemblies (PCAs). Figure 4-2 shows the component locations. For illustrative purposes, the airflow guide shown in Figure 4-2 is clear. The airflow guide shipped with your server is black.
Removing and Replacing Components Location of Components NOTE Chapter 4 None of the internal components are hot swappable because they are not accessible unless the server blade is removed from the server blade enclosure.
Removing and Replacing Components Removing and Replacing Hot-Plug SCSI Hard Drives Removing and Replacing Hot-Plug SCSI Hard Drives The only hot-plug devices in the server blade are the SCSI hard drives. The following procedures show how to remove and replace the hot-plug SCSI hard drives. You do not need to remove the server blade from the enclosure to replace a hot-plug SCSI drive. To assess hard drive status, observe the hot-plug SCSI hard drive status LEDs.
Removing and Replacing Components Removing and Replacing Hot-Plug SCSI Hard Drives Replacing a Hot-Plug SCSI Hard Drive To replace a hot-plug SCSI hard drive, perform the following steps: Step 1. Slide the drive into the cage until it is fully seated. Step 2. Close the lever to lock the drive into place. Removing and Replacing Hard Drive Blanks The server blade has two hard drive bays. If you only purchased one hard drive, your server blade has a hard drive blank installed.
Removing and Replacing Components Preparing the Server Blade for Servicing Preparing the Server Blade for Servicing To service any internal server blade component, power down the server blade and remove it from the server blade enclosure. Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning any installation procedure. For more information, see the “Safety Information” on page 22.
Removing and Replacing Components Removing and Replacing the Server Blade from the Enclosure Removing and Replacing the Server Blade from the Enclosure Use the following procedures to remove and replace the server blade from the enclosure. Removing the Server Blade from the Enclosure Perform the following steps to remove the server blade from the enclosure: Step 1. Press the release button (1). Refer to Figure 4-6.
Removing and Replacing Components Removing and Replacing the Server Blade from the Enclosure Replacing the Server Blade into the Enclosure Use the following procedure to replace the server blade into the enclosure: NOTE Server blades are set to power on automatically upon insertion. If you changed this setting, use the power button or iLO Virtual Power Button feature to power up the server blade. Step 1. Slide the server blade back into the enclosure (1). Refer to Figure 4-7. Step 2.
Removing and Replacing Components Removing and Replacing the Server Blade Access Panel Removing and Replacing the Server Blade Access Panel The access panel is located on the right side of the server blade (when mounted in an enclosure). Removing the Server Blade Access Panel To remove the access panel, perform the following steps: Step 1. Power off the server blade and remove it from the server blade enclosure. Refer to “Preparing the Server Blade for Servicing” on page 44. Step 2.
Removing and Replacing Components Removing and Replacing the Server Blade Access Panel Figure 4-9 48 Replacing the Server Blade Access Panel Chapter 4
Removing and Replacing Components Removing and Replacing Server Blade Blanks Removing and Replacing Server Blade Blanks Server blade blanks are used to fill empty slots in the server blade enclosure. Running an enclosure without a server blade or blade blank installed results in improper airflow, which leads to thermal damage. Removing a Server Blade Blank To remove a server blade blank, perform the following steps: Step 1. Press the release buttons simultaneously (1). Refer to Figure 4-10. Step 2.
Removing and Replacing Components Removing and Replacing Internal Components Removing and Replacing Internal Components These procedures detail how to remove and replace the internal components in the server blade.
Removing and Replacing Components Removing and Replacing the Airflow Guide Removing and Replacing the Airflow Guide The airflow guide is an essential component of the server blade. The airflow guide directs the air from the fan assembly across the processor modules to keep them cool. Failure to run the server blade without the airflow guide causes the server blade to overheat and fail.
Removing and Replacing Components Removing and Replacing the Airflow Guide If you are converting the server blade from a two-processor system to a one-processor system, you need to install the airflow guide blocker onto the airflow guide. Failure to install the airflow blocker causes improper air flow to the processor, and the CPU will overheat and fail. Refer to Figure 4-12. CAUTION Figure 4-12 Airflow Guide Blocker Flanges Airflow guide Airflow guide blocker Step 2.
Removing and Replacing Components Removing and Replacing the Fan Assembly Removing and Replacing the Fan Assembly The fan assembly in the server blade includes four dual-bladed fans connected together in a plastic assembly. Each fan has a power connector that attaches to the system board. Removing the Fan Assembly To remove the fan assembly, perform the following steps: Step 1. Power off the server blade and remove it from the server blade enclosure.
Removing and Replacing Components Removing and Replacing the Fan Assembly Figure 4-15 Removing the Fan Assembly Front of server Fan assembly retaining clip Replacing the Fan Assembly To replace the fan assembly, perform the following steps: Step 1. Place the fan assembly into the server blade, and push down on the assembly until the retention clip clicks into place. Refer to Figure 4-15. NOTE Be sure to route the wires through the gap on the fan bracket. Step 2.
Removing and Replacing Components Removing and Replacing DIMMs Removing and Replacing DIMMs The following procedures show how to remove and replace memory DIMMs in the server blade. Removing a DIMM Step 1. Power down the server blade and remove it from the server blade enclosure. Refer to “Preparing the Server Blade for Servicing” on page 44. Step 2. Remove the access panel. Refer to “Removing the Server Blade Access Panel” on page 47.
Removing and Replacing Components Removing and Replacing DIMMs Figure 4-17 Removing a DIMM Step 4. Open the DIMM slot latches (1). Refer to Figure 4-17. Step 5. Remove the DIMM from the slot (2). IMPORTANT Always install DIMMs in identical pairs. DIMMs do not seat fully if turned the wrong way. DIMM Configuration The memory subsystem supports only Double Data Rate Synchronous Dynamic Random Access Memory (DDR SDRAM) technology utilizing industry-standard PC2100 type DDR SDRAM DIMMs, 1.
Removing and Replacing Components Removing and Replacing DIMMs Replacing a DIMM To replace a DIMM, perform the following steps: Step 1. Ensure the DIMM slot latches are open. CAUTION Use only HP low-profile (1.2 in.) DIMMs. DIMMs from other sources may adversely affect data integrity. Step 2. Insert DIMM in slot (1) and push down until the latches click shut (2). Refer to Figure 4-18. Step 3. Replace the access panel. Refer to the “Replacing the Server Blade Access Panel” on page 47. Step 4.
Removing and Replacing Components Removing and Replacing a Processor Removing and Replacing a Processor Use the following procedures to remove and replace a processor in your server blade. Be aware that once the processor and power pod are assembled, the module is very delicate and you must pick it up from both sides of the module to avoid damaging the connector. The Processor load order is slot CPU 0, then slot CPU 1. The CPU 0 slot is the slot closest to the edge of the chassis.
Removing and Replacing Components Removing and Replacing a Processor Step 7. Loosen the captive shoulder screws (3 - 6) on the processor heat sink in the order shown in Figure 4-19 with the (ACX-15) Torx screwdriver. Step 8. Loosen the ZIF socket with the 2.5 mm hex end of the ACX-15 Torx screwdriver. Turn the socket 180º counter clockwise. Refer to Figure 4-20. Figure 4-20 ZIF Socket on the Processor Front of server CPU 1 ZIF socket Step 9.
Removing and Replacing Components Removing and Replacing a Processor Figure 4-21 Power Pod and Processor Components b. Assemble the power pod and processor together by sliding the processor board into the power pod connector. Refer to Figure 4-22. CAUTION Once the module is built, make sure to hold the module from both the processor side and the power pod side to avoid breaking the connector. Step 2. Make sure the ZIF socket for the CPU you are installing is in the open position. Insert the 2.
Removing and Replacing Components Removing and Replacing a Processor Step 3. Carefully insert the processor module into the empty CPU slot (CPU 1 is shown) on the server blade system board. Line up the guide pins on the processor to the alignment holes in the CPU slot to seat the CPU correctly. Refer to Figure 4-23 and Figure 4-24. Figure 4-23 Alignment Holes in CPU Slot Front of server Alignment holes Figure 4-24 Installing the Processor CPU 0 slot (filled) Front of server CPU 1 slot (empty) Step 4.
Removing and Replacing Components Removing and Installing a Server Blade After a Server Blade Failure Step 5. Tighten the captive shoulder screws (1 - 4) on the processor heat sink in the order shown in Figure 4-26 with the (ACX-15) Torx screwdriver. Step 6. Tighten the captive screws (5 - 6) on the power pod with the (ACX-15) Torx screwdriver. Refer to Figure 4-26. Figure 4-26 Installing the Processor Module on the Server Blade Board Front of server 5 1 6 4 3 2 Step 7.
Removing and Replacing Components Removing and Installing a Server Blade After a Server Blade Failure Step 1. Gracefully shut down the operating system (if necessary). See “Boot and Shut Down HP-UX” on page 101. Step 2. Power off the server blade (if necessary). See “Power Off the Server Blade” on page 44. Step 3. Remove the server blade from the enclosure. See “Removing the Server Blade from the Enclosure” on page 45. Step 4. Remove the hard disk drives.
Removing and Replacing Components Removing and Installing a Server Blade After a Server Blade Failure Step 14. Install the new server blade into the enclosure. “Replacing the Server Blade into the Enclosure” on page 46. Step 15. The server blade should be set to automatically power on. If not, see “Power On the Server” on page 37. Step 16. Start a console session to configure the server blade. See Appendix D, “Console Setup and Connection,” on page 157.
Removing and Replacing Components Removing and Installing a Server Blade After a Server Blade Failure Step 21. Enter sysset at the EFI shell prompt. Step 22. Follow the on-screen instructions to enter the UUID, product number, and system serial number. The server blade boot to OS and you are done.
Removing and Replacing Components Removing and Installing a Server Blade After a Server Blade Failure 66 Chapter 4
5 Troubleshooting The purpose of this chapter is to provide a preferred methodology (strategies and procedures) and tools for troubleshooting server blade error and fault conditions.
Troubleshooting Methodology Methodology General Troubleshooting Methodology There are multiple entry points to the troubleshooting process, dependent upon your level of troubleshooting expertise; the tools, processes, and procedures which you have at your disposal, and the nature of the system fault or failure. Step 1. Typically, you select from a set of symptoms, ranging from very simple, system LED is blinking; to the most difficult, Machine Check Abort (MCA) has occurred.
Troubleshooting Methodology Step 5. There may be specific recovery procedures you need to perform to finish the repair. Should a failure occur, the front panel LEDs and the SEL helps you identify the problem or FRU: • LEDs. The front panel LEDs and LAN LEDs of the server blade change color and blink to help identify specific problems, and display LAN activity. • The SEL provides detailed information about the errors identified by the LEDs.
Troubleshooting Methodology Table 5-1 Troubleshooting Entry Points (Continued) Entry Point Subsection or Location System Event Log and Forward Progress Logs Refer to “Errors and Error Logs” on page 81. Offline and Online Diagnostics Refer to “Troubleshooting Tools” on page 75. System Event Analyzer (SEA) Refer to “Troubleshooting Tools” on page 75 (see also http://h18023.ww1.hp.com/support/svctools/webes for more information about this tool).
Troubleshooting Methodology Table 5-3 Step 1 Basic Low End Troubleshooting Condition Server blade appears “dead” -- no front panel LEDs are on, and no fans are running. BMC and MP are running. Action Nothing is logged for this condition. 1. For new server installations, review the install procedures. 2. Verify that the enclosure’s power cord(s) are connected to both the power supplies and to the AC receptacle(s). 3. Verify that AC power, at the proper AC voltage levels, is available to the receptacle(s).
Troubleshooting Methodology Table 5-3 Step 3b Basic Low End Troubleshooting (Continued) Condition Front panel Health LED is Steady Amber and Power LED is Steady Green. The BMC and MP are running. Action A warning or critical failure has been detected and logged while booting or running system firmware. Examine the MP logs for events related to switched DC power or cooling fans or configuration.
Troubleshooting Methodology Table 5-3 Step 4c Basic Low End Troubleshooting (Continued) Condition Action Cannot find a boot disk. BMC and MP are running. Nothing may be logged for this condition. 1. Reinsert the boot disk into the drive bay (refer to “Supported Configurations” on page 84 for more details). 2. Search for the boot disk’s ACPI path using the EFI shell (map –r) command (refer to “I/O Subsystem (SCSI, LAN, FibreChannel, HDD, and Core I/O)” on page 90 for more details). 3.
Troubleshooting Methodology Table 5-4 Step 7 Advanced Low End Troubleshooting (Continued) Symptom/Condition OS is non-responsive (hung)... Action Front panel LEDs indicate that the server blade’s power is turned on, and it is either booting or running the OS (for example, health is steady green and power is steady green). Nothing may be logged for this condition. 1. Use the system console to start a system initialization. 2. Reboot the OS and escalate. 3.
Troubleshooting Troubleshooting Tools Troubleshooting Tools Front Panel LEDs The front panel of the server blade contains the unit identifier (UID) LED, system power LED, health LED, and the network interface controller (NIC) LEDs. Figure 5-1 shows the front panel LED locations. Server blades use flashing states (amber or red) on these LEDs to indicate a warning or an error. There are a total of seven buttons, arranged vertically (when the server blade is installed in the enclosure).
Troubleshooting Troubleshooting Tools Table 5-5 details the functions of the front panel LEDs.
Troubleshooting Troubleshooting Tools This LED indicates the overall health state of the server blade, including the state of system firmware and the OS. If the LED is amber or red, the server blade needs attention. Examine the event logs (on iLO MP) for details of the problem. Table 5-7 details the functions of the health LED. Table 5-7 Health LED States Definition Flash Rate LED Color Server blade is off.
Troubleshooting Troubleshooting Tools Exercisers stress devices in order to facilitate the reproduction of intermittent problems.
Troubleshooting Troubleshooting Tools Offline Support Tool Availability Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on the IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline Diagnostics and Utilities CD is available from the HP web.
Troubleshooting Troubleshooting Tools • To diagnose problems automatically, at the time of detection. • To automatically report (in understandable text) a description of the problem, the likely cause(s) of the problem, the recommended action(s) to resolve the problem, and detailed information about the problem. • To ensure that tools are available to repair or recover from the fault.
Troubleshooting Errors and Error Logs Errors and Error Logs Event Log Definitions Often the underlying root cause of an event is captured by server blade or BMC firmware in both the System Event and Forward Progress Event Logs (SEL and FP, respectively). These errors are easily matched with events by their timestamps. For example, the loss of a CPU’s VRM might cause a CPU fault. Decoding the error logs would only identify the failed CPU as the most likely faulty FRU.
Troubleshooting Errors and Error Logs MP Event Logs The MP provides diagnostic and configuration capabilities. Refer to the HP Integrity and HP 9000 Integrated Lights-Out Management Processor Operations Guide for details on the iLO MP commands. To access the MP, perform the following: The MP must be accessed from a terminal console which has access to the MP. NOTE Step 1. Log in with the proper username and password. NOTE Default operator login and password: login = Oper, password = Oper.
Troubleshooting Errors and Error Logs Step 3. Select E to review the system events. The Event Log Navigation menu displays: Enter menu item or [Ctrl-B] to Quit: e Log Name Entries % Full Latest Timestamped Entry --------------------------------------------------------------------------E - System Event 12 1 % 31 Oct 2003 23:37:45 Event Log Navigation Help: + D F L J H K T A U ? Q View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g.
Troubleshooting Supported Configurations Step 4. Select a, then a threshold filter number to filter events to desired level. MP:SL Alert 1 2 3 5 7 Enter -> (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >a Level Threshold Filter: : Major Forward Progress : Informational : Warning : Critical : Fatal alert level threshold or [Q] to quit filter setup: 3 Alert threshold level 3 filter will be applied. Step 5.
Troubleshooting Supported Configurations Step 2. Remove all of the HDDs from the front of the chassis. Refer to “Removing a Hot-Plug SCSI Hard Drive” on page 42. Step 3. Remove the memory DIMMs. Refer to “Removing a DIMM” on page 55. Step 4. Remove the processors. Refer to “Removing a Processor” on page 58. Step 5. Replace the server blade in the enclosure. The server blade (and MP) powers on. Step 6. Enter the DF command from the MP Console Menu.
Troubleshooting CPU/Memory/SBA Log Entry 3: Dec 2005 21:50:43 Alert Level 7: Fatal Keyword: Type-02 257100 2453760 Missing FRU device - Processor 0 Logged by: Baseboard Management Controller, Sensor: Entity Presence 0x2041CB3DB3020040 FF2080711525030 If you do show the Alert level 7 “Missing FRU device - Processor 0”, continue to the next step. Step 11. Insert a processor into CPU slot 0.
Troubleshooting CPU/Memory/SBA It is the processor’s cache controller logic that issues cache line fetches from PDH/physical shared memory, when a requested cache line is not within its instruction or data cache. Cache line fetches are transferred over the McKinley bus, between processors and PDH/physical shared memory.
Troubleshooting Enclosure Information Enclosure Information This installation document only covers the BL60p server blade itself, and does not include any specific server blade enclosure information. For server blade enclosure information, go to: http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00172260/c00172260.pdf Cooling Subsystem Each server blade contains 4 dual-rotor cooling fans. Three of the four cooling fans cool both processors and the communications module.
Troubleshooting Management Subsystem (MP and BMC) • Some diagnostic messages are reported for high level I/O subsystem errors; all fatal I/O subsystem errors cause global MCAs. (Note that HP-UX provides its own path with the physical rope number of the suspect I/O subsystem FRU. Use Table 5-12 to determine the physical device controller.
Troubleshooting I/O Subsystem (SCSI, LAN, FibreChannel, HDD, and Core I/O) I/O Subsystem (SCSI, LAN, FibreChannel, HDD, and Core I/O) SCSI Hard Disk Drive LEDs The two SCSI hard disk drives on the BL60p server blade have identical LEDs that show the status of the hard disk drives. Figure 5-2 shows the locations of the hard disk drive LEDs. Figure 5-2 SCSI Hard Disk Drive LEDs Table 5-13 details the functions of the hard disk drive LEDs.
Troubleshooting I/O Subsystem (SCSI, LAN, FibreChannel, HDD, and Core I/O) Table 5-13 1 - Activity Off Hot-Plug SCSI Hard Drive LEDs (Continued) 2 - Online Off 3 - Fault Off 4 - Means OK to replace the drive online if a predictive failure alert is received and the drive is attached to an array controller. The drive is not configured as part of an array. -orIf this drive is part of an array, a powered-on controller is not accessing the drive. -orThe drive is configured as an online spare.
Troubleshooting Boot Process LEDs LAN LEDs There are four LAN LEDs on the front panel of the server blade. They are NIC 1 through NIC 4. Table 5-14 details the functions of the LAN LEDs.
Troubleshooting Boot Process LEDs 5. System Abstraction layer (SAL) code configures all platform central electronic complex (CEC) chips, including shared memory and all responding I/O devices. 6. Firmware code and stack are relocated to shared memory, after all x4 DIMM ranks in shared memory are configured and tested. 7. EFI shell is launched from shared memory, and cache lines are retrieved 128 bytes at a time by the memory controller in Zx1. 8. HP-UX loader is launched using the EFI device driver. 9.
Troubleshooting Firmware Firmware The server blade has two sets of firmware installed: • Server blade and BMC firmware • MP firmware When upgrading server blade and BMC firmware, you must upgrade both components on the server blade from the same release. Details about a specific release are available in the associated Release Notes. Firmware updates are available from http://www.hp.com under “Support and Drivers”.
Troubleshooting Server Interface (System Console) m means MP firmware; zzzz is the MP firmware version number This command updates the system firmware, BMC firmware, and MP firmware. Server Interface (System Console) All system console connections (local RS-232 and MP LAN) are made through the I/O port connector on the front of the server blade, through the local I/O cable.
Troubleshooting Environment Environment Ambient intake air temperature is often different from ambient room temperature; measure the operating temperature and humidity directly in front of the cabinet cooling air intakes, rather than measure only ambient room conditions. Within the server blade enclosure, temperature sensors report chassis temperature to the BMC. The BMC controls fan speed, based on this information.
Troubleshooting Reporting Your Problems to HP Phone Support To contact HP customer support by phone, go to the HP IT Resource Center (ITRC) near you, at: http://www.itrc.hp.com. Local phone numbers are listed in your native language for help. Information to Collect Before you Contact Support It is highly recommended that you keep detailed records of any changes to your server blade(s), and of how server blade behavior has changed over time, or as a result of changes made to your server blade(s).
Troubleshooting Reporting Your Problems to HP 98 Chapter 5
A Parts Information This chapter provides parts information for the server blade components (field replaceable units [FRUs]).
Parts Information Server Blade Components View Server Blade Components View Figure A-1 shows an exploded view of the server blade components (or FRUs).
Parts Information Server Blade Components List Server Blade Components List Refer to Table A-1 for the part numbers of the components (or FRUs) in the server blade. Part numbers are found by using the part nomenclature from this list to select the correct part from the HP Partsurfer. If a part that is not listed in the FRU list needs to be replaced, the Base Unit Repair Kit is required. Remove processors, DIMMs and HDDs, and transfer these to the new base unit. NOTE Table A-1 FRU List Item No.
Parts Information Server Blade Components List 102 Appendix A
B Operating System Boot and Shutdown This appendix covers procedures for booting and shutting down operating systems that run on the server blade. The only operating system that runs on the server blade is HP-UX 11i Version 2 (B.11.23).
Operating System Boot and Shutdown Operating Systems Supported on the Server Blade Operating Systems Supported on the Server Blade HP supports the following operating systems on the server blade. • HP-UX 11i Version 2 (B.11.23) Configure System Boot Options This section discusses the configurable system boot options on the HP Integrity BL60p server blade, including the boot options list and the autoboot setting for the server.
Operating System Boot and Shutdown Boot and Shut Down HP-UX Examples of autoboot commands: — disable autoboot from the EFI Shell by issuing autoboot off — Enable autoboot with the default timeout value by issuing autoboot on — Enable autoboot with a timeout of 60 seconds by issuing the autoboot time 60 — Set autoboot from HP-UX using setboot — Enable autoboot from HP-UX using setboot -b on — Disable autoboot using setboot -b off Boot and Shut Down HP-UX This section covers booting and shutting down HP-UX o
Operating System Boot and Shutdown Boot and Shut Down HP-UX When accessing the console, confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, choose the Exit option from the submenus until you return to the screen with the EFI Boot Manager heading. From the EFI Boot Manager menu, choose the EFI Shell menu option to access the EFI Shell environment. Step 2.
Operating System Boot and Shutdown Boot and Shut Down HP-UX HP-UX Standard Boot Use either of the following procedures to boot HP-UX: • “Boot HP-UX (EFI Boot Manager)”; or • “Boot HP-UX (EFI Shell)” Boot HP-UX (EFI Boot Manager) From the EFI Boot Manager menu, choose an item from the boot options list to boot HP-UX. Step 1. Access the EFI Boot Manager menu for the system on which you want to boot HP-UX. Log in to iLO MP and enter CO to choose the system console.
Operating System Boot and Shutdown Boot and Shut Down HP-UX The file system number might change each time it is mapped (for example, when the system boots, or when the map -r command is issued). Step 4. When accessing the EFI System Partition for the desired boot device, issue the HPUX command to initiate the HPUX.EFI loader on the device you are accessing. The full path for the loader is \EFI\HPUX\HPUX.EFI.
Operating System Boot and Shutdown Boot and Shut Down HP-UX From the EFI Boot Manager menu, choose the EFI Shell menu option to access the EFI Shell environment. Step 2. Access the EFI System Partition by entering fsX. where X is the file system number for the device used to boot HP-UX. Step 3. When accessing the EFI System Partition for the desired boot device, issue the HPUX command to initiate the \EFI\HPUX\HPUX.EFI loader on the device you are accessing. Step 4.
Operating System Boot and Shutdown Boot and Shut Down HP-UX LVM-Maintenance Mode HP-UX Boot Use the following procedure to boot HP-UX in LVM-maintenance mode. Boot HP-UX in LVM-Maintenance Mode (EFI Shell) From the EFI Shell environment, boot in LVM-maintenance mode by stopping the boot process at the HPUX.EFI interface (the HP-UX Boot Loader prompt, HPUX>) and entering the boot -lm vmunix command. Step 1.
Operating System Boot and Shutdown Boot and Shut Down HP-UX Step 2. Issue the shutdown command with the appropriate command-line options. The command-line options you specify dictate the way in which HP-UX shuts down, and whether the system is rebooted. Use the following list to choose an HP-UX shutdown option for your system: • Shut down HP-UX and halt (power off) the system using shutdown -h Reboot a halted system by powering on the system using the PC command at the MP Command menu.
Operating System Boot and Shutdown Boot and Shut Down HP-UX 112 Appendix B
C Utilities This appendix describes the utilities that are part of the server blade. These include the EFI boot manager, and EFI-POSSE.
Utilities NVRAM Configuration Utility NVRAM Configuration Utility The HP Integrity Non-Volatile RAM (NVRAM) configuration utility provides the capability to store and restore critical system settings and EFI Boot Manager options on the HP Integrity BL60p server blade. This utility is available as an offline EFI application. NOTE The NVRAM backup utility restores the UUID and product number, and prompts for the system serial number on the server blade only when the system board is being replaced.
Utilities NVRAM Configuration Utility -o Restores EFI Boot Manager options only (use only with -r) -n Non-interactive mode, no user prompt -v Validates the database that used on the server -i Database information -l Creates a log file Example C-1 nvrambkp -h Hewlett-Packard (R) IPF Non-Volatile Configuration Back-up Utility Version 01.00.00 Copyright (C) Hewlett-Packard. All rights reserved.
Utilities Extensible Firmware Interface Extensible Firmware Interface The Extensible Firmware Interface (EFI) is an OS and platform-independent boot and pre-boot interface. EFI resides between the OS and platform firmware, allowing the OS to boot without having details about the underlying hardware and firmware. EFI supports boot devices, uses a flat memory model, and hides platform and firmware details from the OS. EFI and Pre-OS System Environment (POSSE) are similar.
Utilities Extensible Firmware Interface The EFI boot manager loads EFI applications (including the OS first stage loader) and EFI drivers from an EFI-defined file system or image loading service. Non-volatile RAM (NVRAM) variables point to the file to be loaded. These variables contain application-specific data that is passed directly to the EFI application. EFI variables provides system firmware a boot menu that points to all the operating systems, even multiple versions of the same operating systems.
Utilities Extensible Firmware Interface EFI Commands Table C-1 lists EFI commands for the server blade, and the equivalent BCH commands for reference.
Utilities Extensible Firmware Interface Table C-1 EFI Shell Command EFI Commands (Continued) BCH Command Equivalent (PA-RISC) BCH Command Parameters (PA-RISC) Definition INformation info all ALL Display all system information info boot BootINfo Display boot-related information info cpu CAche Display cache information info chiprev ChipRevisions Display revision number of major VLSI MP command FRU Display FRU information info fw FwrVersion Display firmware version for PDC, ICM, and
Utilities EFI/POSSE Commands EFI/POSSE Commands This section describes the EFI/POSSE commands developed for the server. NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. help Provides information on the EFI shell commands. It also has an additional feature to aid those familiar with the BCH menus to adjust to their equivalent functions in EFI.
Utilities EFI/POSSE Commands Example C-3 help bch Command COnfiguration INformation PAth ScRool SEArch SERvice BOot HElp RESET MAin help help help help help help help help help help bch bch bch bch bch bch bch bch bch bch co in pa sr sea ser bo he reset ma For more help on one of the commands above, at the prompt type: help bch COMMAND Example C-4 help configuration Command Shell> help configuration Configuration commands: cpuconfig date err esiproc errdump info monarch palproc salproc time ver --
Utilities EFI/POSSE Commands Parameters 0 through the total number of UARTS minus one baud rate. Operation Use this command to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by the core firmware, this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot. System default is 9600 baud.
Utilities EFI/POSSE Commands platform chipset io_hw mem_init mem_test Example C-7 Run Run Run Run Run this this this this this test test test test test boottest early_cpu off Command Shell> boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS speedy boot aware) early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test cpuco
Utilities EFI/POSSE Commands 0 1 1 1 1 GHz 1 GHz 3 MB 3 MB None None 1F/00 1F/00 B2 B2 Active Sched Deconf conconfig Use this command to configure the primary console, and turn other consoles on for mirroring from the firmware. Syntax conconfig [index][on|off|primary] Parameters Index on off primary Specifies index of console to set as primary Enables the specified console as a secondary console Puts console into "Not Configured" (NC) state Sets the specified console as primary Notes 1.
Utilities EFI/POSSE Commands Example C-11 conconfig 2 primary Command To change primary operating system console Shell> conconfig 2 primary CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ -------------1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0002,0)/Pci(1|1) 3 S VGA Acpi(HWP0002,0)/Pci(4|0) Example C-12 conconfig 3 off Command To disable a console Shell> conconfig 3 off CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ -------------1 NC Serial Acpi(PNP0501,0) 2 P S
Utilities EFI/POSSE Commands Syntax errdump [mca | cpe | cmc | init | la | clear] Parameters mca cpe cmc init la clear dumps the Machine Check Abort error log dumps the Corrected Platform Error log dumps the Corrected Machine Check log dumps the Initialization log dumps the Logic Analyzer log erases all of the logs (mca, cpe, cmc, init, la) Operation If a user enters no parameters, the usage is displayed. Otherwise, the specified error log displays.
Utilities EFI/POSSE Commands Example C-14 info all Command Shell> info all SYSTEM INFORMATION Date/Time: Oct 31, 2003 22:03:39 (20:03:10:31:22:03:39) Manufacturer: hp Product Name: server bl60p Product Number: A9901A Serial Number: MYJ3350026 UUID: 48B4F371-E34C-11D6-A8D6-07A8C14CB68B System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION CPU Slot # of Logical CPUs ---0 1 ------1 1 Speed L3 Cache Size L4 Cache Size Family/ Model (hex.) Rev Processor State -------1 GHz 1 GHz -----1.5 MB 1.
Utilities EFI/POSSE Commands io_hw mem_init mem_test Run this test Run this test Run this test LAN Address Information: LAN Address ----------------Mac(00306E4C4F1A) *Mac(00306E4C0FF2) Path ---------------------------------------Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 SAL_A Revision: 2.00 SAL_B Revision: 1.10 EFI Spec Revision: 1.
Utilities EFI/POSSE Commands 0 1 2 3 1024MB Active 1024MB ------------------Active Memory : 2048 MB Installed Memory : 2048 MB Example C-17 Active info io Command I/O INFORMATION BOOTABLE DEVICES Order ----1 Seg # --00 00 00 00 00 00 00 00 00 00 00 00 00 00 Media Type ---------CDROM Bus # --00 00 00 00 00 20 20 20 40 40 80 E0 E0 E0 Dev # --01 01 01 02 03 01 01 02 01 01 01 01 01 02 Example C-18 Path --------------------------------------Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Fn
Utilities EFI/POSSE Commands Syntax: lanaddress Parameters none Example C-19 lanaddress Command LAN Address Information: LAN Address ----------------Mac(00306E4C4F1A) *Mac(00306E4C0FF2) Path ---------------------------------------Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) monarch Displays or modifies the ID of the bootstrap processor. The preferred monarch number is stored in NVM.
Utilities EFI/POSSE Commands Syntax pdt (clear) Parameters clears the pdt Operation With no options specified, the command displays the PDT information for the system. The PDT is cleared and a reboot is required for memory reallocation and safe booting.
Utilities Specifying SCSI Parameters Example C-23 sysmode Command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode.
Utilities Specifying SCSI Parameters For each channel of the SCSI board, you need to note certain information. As an example, look at the information for the SCSI interface (the first two bold lines). For each channel of this SCSI interface, note the following information: • Bus #—identifies the bus the device is on; for the SCSI interface, this is the same for both channels. In this example, the bus number is 20.
Utilities Specifying SCSI Parameters Ctrl[17] Ctrl[18] Ctrl[19] Ctrl[4B] Ctrl[0C] Ctrl[0D] Ctrl[0E] Ctrl[1A] Ctrl[1B] Ctrl[36] Ctrl[37] Ctrl[31] Ctrl[32] Ctrl[30] Ctrl[1C] Ctrl[32] Ctrl[30] Ctrl[33] Ctrl[34] Ctrl[35] Ctrl[31] Ctrl[32] Ctrl[30] Ctrl[44] Ctrl[46] LSI Logic Ultra320 SCSI Controller LSI Logic Ultra320 SCSI Controller Acpi(HWP0002,100)/Pci(2|0) Broadcom NetXtreme Gigabit Ethernet (BCM5701) Acpi(HWP0002,200) Acpi(HWP0002,400) Acpi(HWP0002,700) Acpi(HWP0002,700)/Pci(1|0) Acpi(HWP0002,700)/Pci(1|1
Utilities Specifying SCSI Parameters NOTE The EFI driver’s handle values change on every boot. TIP From this command (drvcfg), record these two pieces of information for each channel of each SCSI interface for parameters to be changed: • Drv (the EFI driver’s handle) • Ctrl (the controller’s handle) Step 4. Using the information (the driver’s handle [Drv] and the controller’s handle [Ctrl]) from the drvcfg command, start the EFI SCSI Setup Utility for one channel of this SCSI interface.
Utilities Specifying SCSI Parameters Step 6. The “Adapter Properties” screen for this channel of the SCSI interface displays. Make sure the utility is running for the channel of the SCSI interface by comparing the values shown for PCI Bus, PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command.
Utilities Using the Boot Option Maintenance Menu • Save the changes you made and then exit the screen • Discard the changes you made and then exit the screen Step 11. Move the cursor to the action (cancel, save, or discard) you want to take; press Enter. If you selected cancel, you remain in the “Adapter Properties” screen for the channel of the SCSI interface. You can still change the channel’s parameters listed above. If you selected save or discard, you go to the EFI SCSI Setup Utility’s main menu.
Utilities Using the Boot Option Maintenance Menu • Exit to return to the main Boot Options Maintenance menu • Enter to select an item after using the arrow keys to highlight the item • Save Settings to NVRAM to save your changes The options shown here are examples. Your system may have different options available based on the system configuration and installed hardware components. NOTE EFI Shell Paths All devices in the server blade are represented by paths in the EFI shell.
Utilities Using the Boot Option Maintenance Menu • NO VOLUME LABEL is a hard drive. When you format a hard drive, the EFI tools provide an option to LABEL the disk. In this example, the volume was not labelled. • CD_FORMAT is the label created for the disk currently inside the DVD drive. • Removable Media Boot allows you to boot from a removable media drive (CD/DVD drive). This option does not support booting from a specific file on a specific removable media disc.
Utilities Using the Boot Option Maintenance Menu If you remove a drive from your system, you must manually delete it from the boot options list. • To delete an item from the list, use the arrow keys to highlight the item and press Enter. • To remove all of the entries from the EFI boot menu, select Delete All Boot Options. This setting may be used as a security device on systems that are accessed remotely. Change Boot Order Use this option to change the order of boot options.
Utilities Using the Boot Option Maintenance Menu VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) Boot0000 Set Auto Boot TimeOut Use this option to set the amount of time the system pauses before attempting to launch the first item in the Boot Options list. For example: Set Auto Boot Timeout. Select an Option Set Timeout Value Delete/Disable Timeout Help Exit Interrupting the timeout during the countdown stops the Boot Manager from loading any boot options automatically.
Utilities Using the Boot Option Maintenance Menu • When changing serial devices, changes must be made to Output, Input, and Error menus for proper operation. Table C-5 Console Output Devices To select: MP Serial Console Choose: Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) • Each option is identified with an EFI device path. Not all options are available, depending on the configuration of the system and the options purchased. Device paths might differ slightly on different product models.
Utilities Using the Boot Option Maintenance Menu • Only one terminal emulation type (PcAnsi, Vt100, and so on) can be selected for each serial console, but multiple serial consoles can be selected at a time. Table C-6 Console Input Devices To select: Choose: MP Serial Console Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Select Active Standard Error Devices Use this option to define the devices that display error messages from the system console.
Utilities Management Processor Management Processor The management processor (MP) is an independent support system for the server. It provides a way for you to connect to a server and perform administration or monitoring tasks for the server hardware. The management processor controls power, reset, Transfer of Control (ToC) capabilities, provides console access, displays and records system events, and displays detailed information about the various internal subsystems.
Utilities Management Processor Command Interface Management Processor Command Interface Use the management processor menus and commands as needed. The login screen, which includes the Main Menu, is shown below. Main Menu commands (CO, VFP, CM, CL, SL, HE, and X) can be entered after the MP prompt. Commands not displayed in the MP Main Menu can be accessed in command mode by first using the CM command at the MP prompt (display a list of available commands using the management processor help function.
Utilities Management Processor Command Interface Management Processor Commands MP commands are listed in Table C-7 and described in the following paragraphs. These commands should be entered from the Command Menu.
Utilities Management Processor Command Interface Table C-7 Management Processor Commands and Descriptions (Continued) Command Description SA Set access SL Show event logs SNMP Enable/disable the SNMP feature, set community string SO Security options SS System processor status SYSREV Current system firmware revisions TC Reset via transfer of control (TOC) TE Tell- send a message to other users UC User configuration VFP Displays LED status as shown on the server blade WHO Display con
Utilities Management Processor Command Interface NOTE The configurable blade parameters can be modified only with “M”. privilege, regardless of the connection (serial, web, telnet). Other users have read-only permission for these parameters. The maximum length of configurable blade parameters is 32 characters and alphanumeric only. Reset BMC Passwords BP: Reset BMC Passwords This command resets BMC passwords (both USER and ADMIN passwords).
Utilities Management Processor Command Interface Command Mode CM: Command Mode—enter command mode This command switches the console terminal from the MP Main Menu to mirrored command interface mode. If the current mux authority is administrator and the new login is as operator, the command mux is denied (remains in MP Main Menu mode). If a command is in progress, a message displays warning the new user of system status.
Utilities Management Processor Command Interface • Reset LDAP and SNMP configuration parameters • Reset User and Blade configuration parameters • Session configuration (for example; setting the security configuration to default erases all users and passwords) There are three ways to reset passwords in the MP: 1. In the SO command, change individual users. 2. In the DC command, choose “Reset Security Configuration”. 3. Forgotten passwords can be reset by using the rs command.
Utilities Management Processor Command Interface Help HE: Display help for menu or command This command displays the MP hardware and firmware version identity, and the date and time of firmware generation. If executed from the MP Main Menu, general information about the MP, and those commands displayed in the MP Main Menu, will be displayed. If executed in command mode, this command displays a list of command interface commands available to the user.
Utilities Management Processor Command Interface The MP Host Name set in this command displays at the MP command interface prompt. This field can be programmed to any useful name or phrase. For clarity, it is useful to enter MP-host-name-on-system as the MP Host name, so both names show up in the prompt (limit 19 characters, no spaces allowed). Configure LDAP Parameters LDAP: Configure LDAP parameters and group administrators.
Utilities Management Processor Command Interface Power Status PS: Power status—display the status of the server blade power, temperature and fans. This command displays the server blade power, temperature, and fan status. Reset BMC RB: Reset BMC This command resets the BMC. Reset System RS: Reset system (except MP and BMC) through RST signal IMPORTANT Under normal operation, shut down the OS before issuing this command. This command causes the system (except the MP) to be reset through the RST signal.
Utilities Management Processor Command Interface • - — View the previous block (backward in time) • Enter () — View the next block in the previously selected direction (forward or backward in time) • D — Dump the entire log for capture or analysis • F — First entry • L — Last entry • J — Jump to entry number __ • V — View mode configuration (text, keyword, hex) • ? — Display this help menu • Q — Quit Table C-8 defines alert (or severity) levels.
Utilities Management Processor Command Interface The SS command displays the status of the system processors and which processor is the monarch. Firmware Revision Status SYSREV: Displays the revision status of firmware in the system. This command displays the revision status of firmware in the system. At the time of production of this guide, the firmware revisions were: NOTE FIRMWARE INFORMATION MP FW: H.03.15 BMC FW: 04.05 EFI FW: 05.16 System FW: 62.
Utilities Management Processor Command Interface Virtual Front Panel VFP: Display Virtual Front Panel The VFP command presents a summary of the system by using direct console addressing. If the terminal is not recognized by the MP, VFP mode will be rejected. Each individual user will get this summary in order to avoid issues related to terminal type and screen display mode.
D Console Setup and Connection Use this appendix to set up your server blade in case you need to re-establish your console settings after a server failure.
Console Setup and Connection Configuring iLO MP Access Configuring iLO MP Access On the initial install of the BL60p server blade into the enclosure, you need to access the Integrated Lights Out Management Processor (iLO MP). Before accessing iLO MP, you must perform configuration steps to enable iLO MP access. An iLO MP connection is required to allow initial access to EFI and the OS.
Console Setup and Connection Configuring iLO MP Access CAUTION Figure D-1 CAUTION Disconnect the local I/O cable from the port when not in use. The port and connector are not intended to provide a permanent connection. Connecting the Local I/O Cable to the Server Blade On the local I/O cable, locking buttons are located on the sides of the server blade connector. Always be sure to squeeze the locking buttons on the local I/O cable connector before disconnecting the cable from the I/O port.
Console Setup and Connection Configuring iLO MP Access Figure D-2 Connecting a Terminal to the Server Blade Step 3. Verify the parameters for RS-232 serial port communication are set to the following values on your terminal or emulator device: • VT 100 protocol • 8/none (parity) • 9600 baud • None (receive) • None (transmit) Step 4. Click OK to set the parameters. Step 5. If running an emulator, launch it now. You should be at the MP prompt. Proceed to “Accessing the iLO MP” on page 162.
Console Setup and Connection Configuring iLO MP Access Figure D-3 MAC Address Location MAC address label Step 2. Connect a LAN cable on your local subnet to the core iLO MP LAN port on the rear of the server blade enclosure (if not already connected). Refer to Figure D-4. Figure D-4 iLO MP LAN Port Enclosure management module iLO MP LAN port LAN cable Step 3. Locate a UNIX or PC node on the same LAN segment. Step 4. Add a route to iLO MP using the route add command.
Console Setup and Connection Accessing the iLO MP Step 5. Add an Address Resolution Protocol (ARP) table entry for IP address of iLO MP using the arp command to another host located on your local subnet. This ARP table entry maps the MAC address of the core iLO MP LAN interface to the IP address chosen for that interface. NOTE Adding an entry to the ARP table is typically done using the arp command with the appropriate option. Consult your operating system documentation for more information. Step 6.
Console Setup and Connection Accessing the iLO MP It is highly recommended that you allow remote access to the server blade. Remote access allows for system event log analysis, troubleshooting, and general system administration. NOTE During the login process, a warning message displays (if logging on through a terminal, an ASCII message scrolls by; if logging on through the web, a pop-up window displays, requiring a response. Click OK).
Console Setup and Connection Accessing EFI or OS from iLO MP D I M S G L W - - MAC Address DHCP status IP Address MP Host Name Subnet Mask Gateway Address Link Status Web Console Port Number SSH Access Port Number IPMI / LAN Port Number :0x00110aa50058 :Enabled :127.0.0.1 :mp00110aa50058 :255.255.255.0 :127.0.0.1 :Auto Negotiate :2023 :- (MP Feature Not Licensed) :623 Enter parameter(s) to change. A to modify All. Or (Q) to Quit: Step 3.
Console Setup and Connection Accessing EFI or OS from iLO MP If you are at the EFI Boot Manager Menu, go to “EFI Boot Manager” on page 165. If you are at the HP-UX login prompt, go to “HP-UX Login Prompt” on page 165. EFI Boot Manager If you are at the EFI Boot Manager, use the following procedure to continue your server blade set up. NOTE There are other EFI settings you may want to configure at this time. Refer to Appendix C, “Utilities,” on page 113 for more EFI configuration options.
Console Setup and Connection Accessing EFI or OS from iLO MP LAN Ports on the Server Blade Enclosure This section shows the location of the RJ-45 LAN ports on the back of the server blade enclosure, and how they correspond with the Network Interface Controller (NIC) LEDs on the front of the server blade. LAN / NIC Configuration Table D-1 shows how the EFI and HP-UX LAN ports and front panel NIC numbers match up on the server blade enclosure.
Console Setup and Connection Installing and Booting the Operating System Installing and Booting the Operating System If you purchased your server blade without an OS installed, you need to install it onto your BL60p server blade. There are two ways to install your OS; using a USB DVD/CD, or using HP-UX Ignite. Use this procedure to install the OS to your server blade using an external USB DVD/CD drive, or HP-UX Ignite.
Console Setup and Connection Installing and Booting the Operating System Figure D-7 USB Ports on the Local I/O Cable USB-01 port USB-00 port (do not use) USB label Step 3. Turn on the external USB DVD/CD device. Installing the OS from the External USB DVD/CD Device Perform the following steps to install the OS from an external USB DVD/CD device. Step 1. Insert the CD with the OS into the external USB DVD/CD drive. Step 2.
Console Setup and Connection Downloading and Installing the Latest Firmware Installing the OS Using HP-UX Ignite To install the OS onto the server blade using HP-UX Ignite, Refer to the following documentation: http://docs.hp.com/en/IUX/. NOTE Once the OS is loaded, make sure to save your non-volatile memory settings to preserve boot entries in case of blade failure. NOTE For information on booting and shutting down the OS, refer to Appendix B, “Operating System Boot and Shutdown,” on page 103.
Console Setup and Connection Downloading and Installing the Latest Firmware Installing the Latest Version of Firmware on Server To install the firmware on the server: Step 1. Connect to the server console (refer to “Configuring iLO MP Access” on page 158). Step 2. Make sure the external USB DVD/CD drive is connected and turned on (refer to “Connecting an External USB DVD/CD Device to the Server Blade” on page 167). Step 3.
Index A access panel remove and replace, 47 adapter slot number, determining with info command, 133 airflow guide blocker, 52 airflow guide remove and replace, 51 antistatic wrist strap, 23 ARP ping, 160 autoboot, 104 B block diagram memory subsystem, 20 Boot EFI boot manager, 116 boot from file, 138 boot option add, 139 change boot order, 140 delete, 139 manage bootnext setting, 140 set auto boot timeout, 141 boot option maintenance menu, 137 boot options list, 104 add HP-UX, 105 buttons, power, 29, 44 C c
Index SCSI hard drive, 90 server blade, front panel, 27, 75 unit identification (UID), 27, 70, 76 load order DIMMs, 87 processors, 86 local I/O cable, 26, 31 M Management Processor (MP), 144–156 accessing, 144 command interface, 145 commands, 146 event log, 82 help, 145 memory See DIMM N NICs, LEDs, 27 O online support tools, 78 P path, determining for adapter with info command, 133 power button, definition, 29 power off server, 34, 44 power on server, 35 power states, 34 powering down, server blade, 44 pro
