User Service Guide, Second Edition - HP Integrity BL60p Server Blade

Chapter 5
67
5 Troubleshooting
The purpose of this chapter is to provide a preferred methodology (strategies and procedures) and tools for
troubleshooting server blade error and fault conditions.
This chapter addresses the following topics:
• “Methodology” on page 68
• “Troubleshooting Tools” on page 75
• “Errors and Error Logs” on page 81
• “Supported Configurations” on page 84
•“CPU/Memory/SBA” on page86
• “Enclosure Information” on page 88
• “Cooling Subsystem” on page 88
• “Communications Module (LBAs, Ropes, and PDH/PCI-X Buses)” on page 88
• “Management Subsystem (MP and BMC)” on page 89
• “I/O Subsystem (SCSI, LAN, FibreChannel, HDD, and Core I/O)” on page 90
• “Boot Process LEDs” on page 92
• “Firmware” on page 94
• “Server Interface (System Console)” on page 95
• “Environment” on page 96
• “Reporting Your Problems to HP” on page 96