User Service Guide, Second Edition - HP Integrity BL60p Server Blade

Troubleshooting
Methodology
Chapter 5
72
3b Front panel Health LED is Steady Amber
and Power LED is Steady Green. The BMC
and MP are running.
A warning or critical failure has been detected
and logged while booting or running system
firmware.
Examine the MP logs for events related to
switched DC power or cooling fans or
configuration.
Preceding problem is fixed when both front
panel health LED and server power LED
states show: Flashing green or steady green,
and steady green, respectively.
4a Cannot see MP prompt on system console --
blade server power is on. BMC and MP are
running.
Nothing may be logged for this condition.
Since the BMC controls the different states of
the health LED, the FP health LED state
indicates that the server blade is either
booting or running System F/W, or booting or
running OS.
1. Look for loose, damaged, or disconnected
signal cables between the system console
device, and serial port connector on the front
panel.
2. Verify proper ‘Terminal type is set:
supported settings are hpterm and VT100+
(default) and VTUTF8.
3. Verify that the RS232C configuration
matches between the server blade and the
local console (refer to “Server Interface
(System Console)” on page 95 for more
details).
4. As a last resort, replace the server blade.
Preceding problem is fixed when the MP
menu appears on the system console.
4b Cannot see EFI prompt on system console.
BMC and MP are running.
Nothing may be logged for this condition.
1. Examine the MP logs for entries related to
processors, processor power modules (PPM)s,
and shared memory, and core I/O devices
(refer to “Errors and Error Logs” on page 81
for more details).
2. As a last resort, replace the server blade.
Preceding problem is fixed when the EFI
menu appears on the system console.
Table 5-3 Basic Low End Troubleshooting (Continued)
Step Condition Action