User Service Guide, Second Edition - HP Integrity BL60p Server Blade

Troubleshooting
Troubleshooting Tools
Chapter 5
79
Offline Support Tool Availability
Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on the IPF
Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline Diagnostics and
Utilities CD is available from the HP web.
Offline Support Tools List
Table 5-10 details the offline support tools available for the server blade:
General Diagnostic Tools
Table 5-11 details the general diagnostic tools available for most HP Integrity server platforms. The
distribution method is through the Web.
Fault Management Overview
The goal of fault management and monitoring is to increase server blade availability, by moving from a
reactive fault detection, diagnosis, and repair strategy to a proactive fault detection, diagnosis, and repair
strategy. The objectives are:
• To detect problems automatically, as close as possible to the time of occurrence.
Table 5-10 Offline Support Tools List
Offline Tool Functional Area
CPUDIAG Processor Diagnostic
MEMDIAG Memory Diagnostic
MAPPER System Mapping Utility
PLUTODIAG SBA/LBA Chipset
PERFVER Peripheral Verifier
DFDUTIL SCSI Disk Firmware Update Utility
DISKUTIL Disk Test Utility (Non-Destructive)
COPYUTIL Data Copy Utility
DISKEXPT Disk Expert Utility
IODIAG I/O Diagnostics Launch Facility (Executes third
party diagnostics and runs BIST, if available)
CIODIAG2 Core I/O Diagnostic
Specific Card I/O
Diagnostics
Card-Specific I/O Diagnostics/BIST
Table 5-11 General Diagnostic Tools List
Diagnostic Tool Description
IPMI Event Decoder Provides detailed information about the IPMI event
(Problem description, cause, action)