User Service Guide, Second Edition - HP Integrity BL60p Server Blade

Troubleshooting
Methodology
Chapter 5
71
Table 5-3 Basic Low End Troubleshooting
Step Condition Action
1 Server blade appears “dead” -- no front panel
LEDs are on, and no fans are running. BMC
and MP are running.
Nothing is logged for this condition.
1. For new server installations, review the
install procedures.
2. Verify that the enclosure’s power cord(s) are
connected to both the power supplies and to
the AC receptacle(s).
3. Verify that AC power, at the proper AC
voltage levels, is available to the receptacle(s).
4. If the power button’s integrated LED on
front panel remains off, then reseat the server
blade.
5. As a last resort, replace the server blade.
The preceding problem is fixed when the front
panel LED states are as follows: Health is off
and power is steady amber.
2 Server blade does not power on after front
panel power button is momentarily pressed
(less than four seconds). BMC is running, if
locator LED (UID) can be turned on or off
through the system console.
A fatal fault has been detected and logged,
attempting to power on the server.
1. Examine enclosure’s power supply LEDs. If
they are not steady green, then replace power
supply (refer to “Power Subsystem (on System
Board)” on page 22 for more details).
2. Examine the MP subsystem logs for events
related to DC power rails (refer to “Power
Subsystem (on System Board)” on page 22 for
more details).
Preceding problem is fixed when the front
panel LEDs are as follows: Health is off and
power is steady green.
3a Front panel Health LED is Off and Power
LED is Steady Green, MP is not running.
A fatal fault has been detected and logged
while booting or running System F/W.
1. Cannot access the MP at this time (refer to
“Management Subsystem (MP and BMC)” on
page 89 for more details).
2. Must reseat or replace the server blade.
Preceding problem is fixed when MP logs can
be read and both front panel health LED and
server power LED states show: Flashing
green or steady green, and steady green,
respectively.