User Service Guide, Third Edition - HP Integrity cx2620 Server

Figure 5-3 DB9 Pins
Connections
• Use pins 1 and 6, or 2 and 6, to trigger a Critical Alarm.
• Use pins 7 and 3, or 8 and 3, to trigger a Major Alarm.
• Use pins 4 and 9, or 5 and 9, to trigger a Power Alarm.
IMPORTANT: An alarm can be triggered by identifying a change to either an open or closed
circuit, depending on the connections used.
Reporting Your Problems to HP
HP customer care will help you solve server problems and, if necessary, initiate appropriate
service procedures. Support is available on the web and by phone.
For information on contacting the HP IT Resource Center (ITRC) near you, go to:
http://www.itrc.hp.com.
Online Support
To contact HP Customer Support online, see the Worldwide Limited Warranty and Technical
Support Guide or visit us on the web at:
http://www.hp.com/go/bizsupport.
On the webpage, enter the server model number (for example, “cx2620”) and search the field.
The following information is available on this website:
• Software and firmware updates
• The latest drivers and utilities
• Additional documentation
Phone Support
To contact HP customer support by phone, go to the HP IT Resource Center (ITRC) near you,
at:
http://www.itrc.hp.com.
Local phone numbers are listed in your native language for help.
Reporting Your Problems to HP 151