User Service Guide, Third Edition - HP Integrity cx2620 Server

Troubleshooting Tips.....................................................................................................................148
Telco Alarm.........................................................................................................................................148
Alarm Levels..................................................................................................................................148
Limitations.....................................................................................................................................149
Relay Interface...............................................................................................................................149
Signals Provided from Each Relay................................................................................................149
DB9 Pin-Out...................................................................................................................................150
Connections...................................................................................................................................151
Reporting Your Problems to HP.........................................................................................................151
Online Support..............................................................................................................................151
Phone Support...............................................................................................................................151
Information to Collect Before you Contact Support......................................................................152
6 Removing and Replacing Components...................................................................153
Required Service Tools........................................................................................................................153
Safety Information...............................................................................................................................153
Accessing a Rack-Mounted Server......................................................................................................154
Installing Components When the Server Is in a Rack...................................................................154
Removing the Server From a Rack................................................................................................155
Inserting the Server Into a Rack.....................................................................................................156
Component Classification...................................................................................................................156
Hot-Swappable Components.........................................................................................................156
Hot-Pluggable Components..........................................................................................................156
Cold-Swappable Components.......................................................................................................156
Removing and Replacing the Top Cover............................................................................................158
Removing the Top Cover...............................................................................................................158
Replacing the Top Cover................................................................................................................159
Removing and Replacing Hot-Swappable Chassis Fan Units............................................................159
Removing a Front Panel Hot-Swappable Fan...............................................................................159
Installing a Front Panel Hot-Swappable Fan.................................................................................160
Removing a Rear Panel Hot-Swappable Fan.................................................................................161
Installing a Rear Panel Hot-Swappable Fan..................................................................................162
Removing and Replacing Hot-Swappable Power Supplies................................................................162
Removing a Hot-Swappable Power Supply..................................................................................163
Installing a Hot-Swappable Power Supply....................................................................................164
Removing and Replacing Hot-Pluggable Disk Drives.......................................................................165
Removing Hot-Pluggable Disk Drives..........................................................................................166
Installing Hot-Pluggable Disk Drives............................................................................................167
Removing and Replacing the PCI-X Card Cage ................................................................................167
Removing the PCI-X Card Cage Assembly...................................................................................167
Installing the PCI-X Card Cage Assembly....................................................................................169
Removing and Replacing Hot-Pluggable PCI-X Cards......................................................................170
PCI-X Configurations....................................................................................................................170
Removing a PCI-X Card................................................................................................................171
Installing a PCI-X Card..................................................................................................................172
Removing and Replacing the Air Filter Assembly.............................................................................172
Air Filter Maintenance...................................................................................................................172
Removing the Air Filter Assembly................................................................................................172
Replacing the Air Filter Assembly.................................................................................................174
Removing and Replacing the Front Grill............................................................................................175
Removing the Front Grill...............................................................................................................175
Replacing the Front Grill...............................................................................................................175
Removing and Replacing Airflow Guides..........................................................................................175
Removing the Memory Airflow Guide.........................................................................................176
8 Table of Contents