AutoSYNC Software User's Guide (Update 17)

Problem Resolution
HP AutoSYNC User’s Guide—522580-018
B-12
Scheduled Synchronization Failures

The log of the synchronization, either by PAKíng the log file (SLnnnggg) or by
sending the output of the INFO SYNCF fset-ID, LOG command

A VPROC listing of the ASYSYNC(P) process
When the log does not yield sufficient diagnostic information, trace the syncfileset and
send the trace along with the remaining supporting data.
It is also possible you will be asked by support to abend the synchronization process to
capture the internal structures of the process. When a ASYSYNC(P) process abends,
it produces a saveabend file and writes a stack trace to the EMS log through the
monitor process. In all these cases, send the saveabend file along with the information
listed above.