BackPak H4.00 Troubleshooting and Messages Manual

Troubleshooting
13 BackPak H4.00 Troubleshooting & Messages
System System MS-Windows Event Log
Application Application MS-Windows Event Log
Security Security MS-Windows Event Log
MsInfo32 Report produced by Microsoft tool msinfo32.exe
“Virtual Tape Controller Software” frame
From … To … Period for selecting the BackPak Event Logs
Virtual Tape Controller VTC Event Log
VTC Script Controller VTC Script Controller Event Log
BackPakUIlog BackPak UI client Event Log
Log Files All VTC logs, all files in C:\ProgramData\ETINET\Log
Configuration Files All VTC logs, all files in C:\ProgramData\ETINET\Log
Registry ATTO FC car parameters in Windows registry entries
“Save Information to” frame
Directory where the zip file will be created
The file name cannot be specified, it is generated by the collection tool.
A PowerShell log is displayed along the collection of the various data element.
MSiNfo32 can require several minutes.