BackPak H4.00 Troubleshooting and Messages Manual

Messages
135 BackPak H4.00 Troubleshooting & Messages
Number Text Explanation Action
5102 The license does not
allow
VIRTUALIZE/MATERIALI
ZE operation to use
physical tape %1 in raw
access
A physical drive that is
not handled by a native
Windows driver can be
used in raw mode only if
the license key contains
this specific option.
Contact the Product
Support.
5103 Can not append to a
volume created before
%1 (%2).
The difference of file
format between
BackBox versions does
not allow the append
operation.
Have the volume
rewritten from the
beginning (normal tape
write) with the latest
version. Append will be
possible afterward.
5104 Catch an unhandled
exception while %1
volume %2. The volume
and/or tape device %3
may not be reusable
until VTC services
restart
Unhandle error happen
while loading or
unloading a virtual tape
drive
Logon into the VTC
that repport the error.
Restart VTC services
when all tape activity
has been completed.
Repport the error log
and the Windows Event
Viewer to the product
support
5105 Catch an unhandled
exception while
executing script %1
Unhandle error happen
while executing a script
Logon into the VTC
that repport the error.
Verify the script
execution into the
script output
Repport the error log
and the Windows
Event Viewer to the
Product Support