BackPak H4.00 Troubleshooting and Messages Manual

Messages
148 BackPak H4.00 Troubleshooting & Messages
Number Text Explanation Action
20003 Service cannot launch
the script
The VTC services
encounter system error
that prohebit the launch
of the script. The script
have not execute.
Logon into the VTC
who repport the error
and analyze the reason
of error in the Windows
Events Log.
Contact the Product
Support.
20004 Service encounters a
system error in script
management
The VTC services cannot
determine the success
or the failure of the
script execution.
Logon into the VTC
who repport the error.
1- Verify the state of
the script
execution from the
script output and
take appropriate
action if the script
failed
2- Analyze the reason
of error in the
Windows Events
Log and repport
the error to the
Product Support
20005 The script execution fails
and report error code
(%1) - %2
A script stops executing
and return a code. The
script execution is
concidered as failure.
See the Code return
(%1)
Logon into the VTC
who repport the error
and analyze the reason
of from the script
output.
20006 The script execution for
LUMINEX storage fails
A script stops executing
and the script execution
is concidered as failure.
Logon into the VTC
who repport the error
and analyze the reason
of from the script
output.
20050 The current block size is
not supported by the
physical tape device
The physical tape drive
used to IMPORT a
volume cannot support
the block size used by
the application (default
is 64K)
Decrease the block size
associate to the
physical tape drive.
To update the block
size, logon into the
Domain and go to VT
Controller Advenced
Properties
Configuration page.