Expand Configuration and Management Manual (H06.03+)

Troubleshooting
Expand Configuration and Management Manual—529522-002
20-22
Expand-Over-IP Problems
If the line is configured to issue active connect requests, determine if Connect
Command frames (Conn Cmd column) are being sent (Send row). If the line is
configured in passive connect mode, determine if Connect Command frames (Conn
Cmd column) are being received (Rcvd row). If no Connect Command frames are
being sent or received, the destination line-handler process may not be operational or
there may be a network problem.
If the Invalid Frames Rcvd counter is greater than 0, frames are being corrupted;
contact your HP support representative.
If the Invalid IP Addr Rcvd counter is greater than 0, the Internet Protocol (IP) address
configured for either the local or destination Expand-over-IP line-handler process may
be invalid. Use the SCF INFO LINE command with the DETAIL option to display the
configured IP addresses and associated NonStop TCP/IP process. Example 20-9
shows an SCF INFO LINE command display. (The relevant fields are shown in
boldface type.)
Resolving Expand-Over-IP Wait Problems
If the SCF STATUS LINE command with the DETAIL option displays WAIT in the
Detailed State field, check the Detailed Info field for more detailed error information.
Table 20-12
describes the messages that might be displayed in the Detailed Info field.
Example 20-9. SCF INFO LINE, DETAIL Command (Expand-Over-IP)
-> INFO LINE $IPTAH0, DETAIL
EXPAND Detailed Info LINE $IPTAH0 (LDEV 175)
L2Protocol Net^Ip TimeFactor...... 3 *SpeedK........ NOT_SET
Framesize....... 132 -Rsize........... 3 -Speed........
*LinePriority.... 1 StartUp......... OFF Delay......... 0:00:00.10
*DownIfBadQuality OFF *QualityThreshold 96 *QualityTimer.. 0:01:00.00
*Txwindow........ 7 *Maxreconnects... 0 *AfterMaxRetries PASSIVE
*Timerreconnect 0:00:30.00 *Retryprobe...... 19 *Timerprobe.... 0:00:01.00
*Associatedev.... $ZTC02 *LineTf.......... 0 *Timerinactivity 0:00:00.00
*IPVer IPV4
*DestIpAddr 16.107.189.66 *DestIpPort...... 5744
*SrcIpAddr 16.107.188.54 *SrcIpPort....... 5744
*V6DestIpAddr ::
*V6SrcIpAddr ::
Table 20-12. Messages Displayed in the Detailed Info Field
(Expand-Over-IP) (page 1 of 2)
Message Description
Shared memory system unavailable The QIO subsystem is not available. Check the
state of the QIO subsystem. The line will become
ready when the QIO subsystem becomes available.