Expand Configuration and Management Manual (H06.03+)

Troubleshooting
Expand Configuration and Management Manual—529522-002
20-23
Expand-Over-IP Problems
Detailed Info Field for Expand-Over-IP Lines
The Detailed Info field displays the last error message returned to the Expand-over-IP
line-handler process. This field provides more information about the current detailed
state. Each message returned to this field corresponds to an Event Management
Service (EMS) event number generated by the Expand subsystem. Table 20-13
describes the messages that can be returned to the Detailed Info field.
Ownership error The Expand-over-IP line-handler process is unable
to switch processors. An ownership error occurs
when the NonStop TCP/IP process associated with
the Expand-over-IP line-handler process indicates
that it is no longer the primary process, but the line-
handler process is unable to switch processors
because other lines in the multi-line path are active.
(An Expand-over-IP line-handler process and the
NonStop TCP/IP process with which it is associated
must always reside in the same processor.) The
Expand-over-IP line-handler process will not be
able to switch processors until all other lines in the
path are inactive (that is, they do not have socket
connections).
Associate TCP process unavailable The NonStop TCP/IP process associated with the
Expand-over-IP line-handler process is not
available. Check the state of the NonStop TCP/IP
process. The line will become ready when the
associated NonStop TCP/IP process becomes
available.
Table 20-13. Messages and Corresponding Event Numbers
Message Event Number
Internal error nnn, Info %Hxxx, Loc %yyy 8
Shared Memory error nnn, Info %Hxxx, Loc %yyy 9
Unexpected QIO event, Info %Hxxx, Loc %yyy 10
TCP error nnn, Info %Hxxx, Loc %yyy 11
Response error nnn, Info %Hxxx, Loc %yyy 12
Ownership error 13
Associate TCP process unavailable 14
Shared memory system unavailable 15
Connect retries exhausted 16
Timeout waiting for assoc TCP process, Info %Hxxx, Loc %yyy 17
Table 20-12. Messages Displayed in the Detailed Info Field
(Expand-Over-IP) (page 2 of 2)
Message Description