H-Series Application Migration Guide (H06.03+)

H-Series Application Migration Guide—429855-006
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10 Where to Go for Assistance
HP Services
HP NonStop Services provides a suite of services and proprietary service delivery tools
to identify software migration issues at your site and to help with the recoding,
compiling, testing, and validation of applications. Assistance is provided by a highly
skilled and experienced staff. Visit the following website for more information about
these services:
http://www.hp.com/hps/servers/sr_nonstopevol.html
Assessment Services
Before you begin migrating your applications, you can contact Assessment Services.
Assessment Services provides a skilled and experienced staff who can help you
analyze your applications to identify specific modules and program components that
require changes for migration to an H-series system. Migration Assessment Services
can help you pinpoint areas of change within your applications and determine what
changes are required. HP Services experts recommend migration scenarios and
provide a migration assessment report, a migration assessment presentation, and a
proposal for migration planning and design.
Pilot (Proof of Concept) Service
HP Services designs and builds a functional test of critical applications representing
your organization’s workload under simulated, test, or controlled access. HP
consultants measure and report findings and recommendations in a pilot final report
and a pilot executive presentation.
Global Customer Support Center (GCSC)
If you have questions or problems while implementing your migration plan, contact the
Global Customer Support Center (GCSC) at 1-800-255-5010. GSCS is your first point
of contact in the event of a problem. If additional expertise and resources are needed
to provide a solution, the GCSC is the gateway to HP’s comprehensive support
offerings. You are assured of a timely resolution to technical issues.