NonStop NS-Series Operations Guide (H06.03+)

Introduction to Integrity NonStop NS-Series
Operations
HP Integrity NonStop NS-Series Operations Guide—529869-001
1-5
A Problem-Solving Worksheet
A Problem-Solving Worksheet
Table 1-1 is a worksheet that you can use to help you through the problem-solving
process. Use this worksheet to:
•
Get the facts about a problem
•
Find and eliminate the cause of the problem
•
Make any appropriate escalation decisions
•
Prevent future problems
Make copies of this worksheet and use it to collect and analyze facts regarding a
problem you are experiencing. The results might not tell you exactly what is occurring,
but they will narrow down the number of possible causes.
You are authorized by HP to reproduce this worksheet only for the purpose of
operating your system.