NonStop NS-Series Operations Guide (H06.03+)
Table Of Contents
- What’s New in This Manual
- About This Guide
- 1 Introduction to Integrity NonStop NSSeries Operations
- When to Use This Section
- Understanding the Operational Environment
- What Are the Operator Tasks?
- Monitoring the System and Performing Recovery Operations
- Preparing for and Recovering from Power Failures
- Stopping and Powering Off theSystem
- Powering On and Starting the System
- Creating Startup and Shutdown Files
- Performing Preventive Maintenance
- Operating Disk Drives and Tape Drives
- Responding to Spooler Problems
- Updating Firmware
- Determining the Cause of a Problem: A Systematic Approach
- Logging On to an Integrity NonStop Server
- Service Procedures
- 2 Determining Your System Configuration
- 3 Overview of Monitoring and Recovery
- 4 Monitoring EMS Event Messages
- 5 Processes: Monitoring and Recovery
- 6 Communications Subsystems: Monitoring and Recovery
- 7 ServerNet Resources: Monitoring and Recovery
- 8 I/O Adapters and Modules: Monitoring and Recovery
- 9 Processors and Components: Monitoring and Recovery
- When to Use This Section
- Overview of the NonStop Blade Complex
- Monitoring and Maintaining Processors
- Identifying Processor Problems
- Recovery Operations for Processors
- Recovery Operations for a Processor Halt
- Halting One or More Processors
- Reloading a Single Processor on a Running Server
- Recovery Operations for a System Hang
- Enabling/Disabling Processor and System Freeze
- Freezing the System and Freeze-Enabled Processors
- Dumping a Processor to Disk
- Backing Up a Processor Dump to Tape
- Replacing Processor Memory
- Replacing the Processor Board and Processor Entity
- Submitting Information to Your Service Provider
- Related Reading
- 10 Disk Drives: Monitoring and Recovery
- 11 Tape Drives: Monitoring and Recovery
- 12 Printers and Terminals: Monitoring and Recovery
- 13 Applications: Monitoring and Recovery
- 14 Power Failures: Preparation and Recovery
- 15 Starting and Stopping the System
- When to Use This Section
- Powering On a System
- Starting a System
- Minimizing the Frequency of Planned Outages
- Stopping Application, Devices, and Processes
- Stopping the System
- Powering Off a System
- Troubleshooting and Recovery Operations
- Fans Are Not Turning
- System Does Not Appear to Be Powered On
- Green LED Is Not Lit After POSTs Finish
- Amber LED on a Component Remains Lit After the POST Finishes
- Components Fail When Testing the Power
- Recovering From a System Load Failure
- Getting a Corrupt System Configuration File Analyzed
- Recovering From a Reload Failure
- Exiting the OSM Low-Level Link
- Opening Startup Event Stream and Startup TACL Windows
- Related Reading
- 16 Creating Startup and Shutdown Files
- Automating System Startup and Shutdown
- Processes That Represent the System Console
- Example Command Files
- CIIN File
- Writing Efficient Startup and Shutdown Command Files
- How Process Persistence Affects Configuration and Startup
- Tips for Startup Files
- Startup File Examples
- Tips for Shutdown Files
- Shutdown File Examples
- 17 Preventive Maintenance
- A Operational Differences Between Systems Running GSeries and HSeries RVUs
- B Tools and Utilities for Operations
- When to Use This Appendix
- BACKCOPY
- BACKUP
- Disk Compression Program (DCOM)
- Disk Space Analysis Program (DSAP)
- EMSDIST
- Event Management Service Analyzer (EMSA)
- File Utility Program (FUP)
- Measure
- MEDIACOM
- NonStop NET/MASTER
- NSKCOM and the Kernel-Managed Swap Facility (KMSF)
- OSM Package
- PATHCOM
- PEEK
- RESTORE
- SPOOLCOM
- Subsystem Control Facility (SCF)
- HP Tandem Advanced Command Language (TACL)
- TMFCOM
- Web ViewPoint
- ViewPoint
- ViewSys
- C Related Reading
- D Converting Numbers
- Safety and Compliance
- Index
Introduction to Integrity NonStop NS-Series
Operations
HP Integrity NonStop NS-Series Operations Guide—529869-001
1-13
Service Procedures
to make accessing these applications easier. You can also simply open a new Internet
Explorer browser window and enter the URL of the system you wish to access.
For more information on configuring, accessing, or using OSM applications, see:
•
OSM Migration Guide
•
OSM User’s Guide (also available as online help within the OSM Service
Connection)
•
Online help within the OSM Low-Level Link, OSM Notification Director, and OSM
Event Viewer applications
Service Procedures
OSM offers a variety of guided procedures, interactive actions, and documented
service procedures to automate or assist with system serviceability. They are launched
by actions within the OSM Service Connection, and include online help.
For a list (and help files) for service procedures, both those incorporated into OSM and
others that are not part of OSM, refer to the CSSI Web.
CSSI Web
The CSSI Web provides procedures, part numbers, troubleshooting tips, and tools for
servicing Integrity NonStop NS-series systems.
A link to the CSSI Web can be found in the left navigation area of the NTL home page.
Authorized service providers can also order the CSSI Web and HSM CD:
•
Channel Partners and Authorized Service Providers: Order the CD from the SDRC
at https://scout.nonstop.compaq.com/SDRC/ce.htm.
•
HP employees: Subscribe at World on a Workbench (WOW). Subscribers
automatically receive CD updates. Access the WOW order form at
http://hps.knowledgemanagement.hp.com/wow/order.asp.
Note. After G06.23, a snapshot of the CSSI Web is no longer included on the system console
installer CD.