NonStop NS-Series Operations Guide (H06.12+)

For more information on configuring, accessing, or using OSM applications, see:
• OSM Migration and Configuration Guide
• OSM Service Connection User’s Guide
• Online help within the OSM Service Connection, Low-Level Link, Notification Director, and
Event Viewer applications
Service Procedures
OSM offers a variety of guided procedures, interactive actions, and documented service procedures
to automate or assist with system serviceability. They are launched by actions within the OSM
Service Connection, and include online help.
For a list (and help files) for service procedures, both those incorporated into OSM and others
that are not part of OSM, refer to the Support and Service Library.
Support and Service Library
These NTL Support and Service library categories provide procedures, part numbers,
troubleshooting tips, and tools for servicing NonStop S-series and Integrity NonStop NS-series
systems:
• Hardware Service and Maintenance Publications
• Service Information
• Service Procedures
• Tools and Download Files
• Troubleshooting Tips
Within these categories, where applicable, content might be further categorized according to
server or enclosure type.
Authorized service providers can also order the NTL Support and Service Library CD:
• Channel Partners and Authorized Service Providers: Order the CD from the SDRC at
https://scout.nonstop.compaq.com/SDRC/ce.htm.
• HP employees: Subscribe at World on a Workbench (WOW). Subscribers automatically
receive CD updates. Access the WOW order form at
http://hps.knowledgemanagement.hp.com/wow/order.asp.
Service Procedures 33