NonStop NS1200 Planning Guide

6 Maintenance and Support Connectivity
Local monitoring and maintenance of the NonStop NS1200 system occurs over the dedicated
service LAN. The dedicated service LAN provides connectivity between the system console and
the maintenance firmware in the system hardware. Remote support is provided by OSM, which
runs on the system console and communicates over the HP Instant Support Enterprise Edition
infrastructure or an alternative remote access solution.
NOTE: HP Insight Remote Support Advanced (Insight RSA) is now qualified for HP Integrity
NonStop NS-Series servers. Insight RSA is the go-forward remote support solution for NonStop
systems, replacing the OSM Notification Director in both modem-based and HP Instant Support
Enterprise Edition (ISEE) remote support solutions. For more information on Insight RSA, please
refer to Insight Remote Support Advanced for NonStop in the external Support and Services collection
of NTL.
Only components specified by HP can be connected to the dedicated LAN. No other access to
the LAN is permitted.
The dedicated service LAN uses a ProCurve Ethernet switch for connectivity between the VIO
enclosures and the system console.
An important part of the system maintenance architecture, the system console is a Windows
Server approved by HP to run maintenance and diagnostic software for Integrity NonStop NS1200
systems. Through the system console, you can:
• Monitor operations on systems using the HP NonStop Open System Management (OSM)
interface
• View manuals and service procedures
• Run HP Tandem Advanced Command Language (TACL) sessions using terminal-emulation
software
• Install and manage system software using the Distributed Systems Management/Software
Configuration Manager (DSM/SCM)
• Make remote requests to and receive responses from a system using remote operation
software
This simplified illustration shows the maintenance architecture:
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