NonStop Operations Guide for H-Series and J-Series RVUs

Table 25 Additional Processor Dump Information for Your Service Provider (continued)

__________________________________________The date that the processor dump was done

__________________________________________The RVU you are using

You should also provide:

• A list of any software product revisions (SPRs) you have installed since installing the RVU.

• A list of any customer-written privileged programs running on your system and explanations

of what they do.

• The reason for the processor dump. If you performed a processor dump because a processor

halted, include the halt code and the frequency of the halts. The halt code and other information

is displayed in the Processor Status dialog box of the OSM Low-Level Link.

• Any particular circumstances that you think contributed to the problem. A brief description of

the problem in an EDIT file and a short program that duplicates or illustrates the problem (if

possible) would be helpful.

• Any OSM status messages reported.