NonStop Operations Guide for H-Series and J-Series RVUs

3. Check for any event messages. Look up event messages in the EMS logs ($0 and $ZLOG)
and refer to the OSM Event Viewer or the Operator Messages Manual for further information
about the cause, effect, and recovery for any event message.
4. Perform a processor dump, if needed, as described in “Dumping a Processor to Disk”
(page 134).
5. Try a soft reset of the processor.
6. Reload the processor or processors as described in Chapter 11 (page 120). If you cannot to
correct the problem, contact your service provider.
7. If you still cannot reload the processor or processors, try a hard reset of the processor.
Exiting the OSM Low-Level Link
If all processors in the system have been halted and you are unable to log off, press Alt-F4 to exit
the OSM Low-Level Link.
Opening Startup Event Stream and Startup TACL Windows
NOTE: OSM Low-Level Link version T0633AAT and later launches comForte MR-Win6530 for
startup TACL and event stream windows. MR-Win6530 launches a single session per system load.
For information on installing and getting started with MR-Win6530, see the NonStop System
Console Installer Guide for version S7X-SWV2/HNSC-SWV2 (H06.11) or later. To launch a TACL
session directly from MR-Win6530, see the MR-Win6530 User's Guide (shipped with the
console-based product).
When you perform a normal system load, the Startup Event Stream and Startup TACL windows
open automatically. If the windows do not open or if you close them, you can reopen them using
either OSM or comForte MR-Win6530.
To open startup event stream windows and startup TACL windows from OSM:
1. Log on to the OSM Low-Level Link.
196 Starting and Stopping the System