Nonstop Volume Level Encryption Guide

Not present or encryption status unknown
Drive
MasterKeyName.... N500110A00102EF9E
KeyAlgorithm..... GCM-AES
KeySize.......... 256
KenGenPolicy..... KeyPerTape
Troubleshooting
SCF uses the maintenance LAN to communicate with the CLIM. If there are SCF to CLIM connectivity
issues, SCF might return errors 120, 121, 122, 123, or 127. Here is the help for error 122:
42-> help storage 122
HELP STORAGE 00122
STORAGE E00122 Can't determine IP address for CLIM.
Probable Cause
Can't determine IP address for CLIM.
Effect:
The command is not executed. SCF waits for the next command.
Recommended Action:
Make sure that STATUS CLIM $ZZCIP.clim-name shows the CLIM in STARTED
state and that INFO CLIM $ZZCIP.clim-name, DETAIL shows a Maintenance
Interface IP address.
Follow these diagnostic strategies:
Check these...For these issues...
Use SCF to check KEYMANAGER status.CLIM to Key Manager connectivity issues
Check hardware and network connectivity between the CLIM and Key
Manager on the enterprise LAN.
Use SCF to check ENCRYPTIONLICENSE status. Verify that the ZLICENSE
file is installed in $SYSTEM.ZLICENSE and has a file code of 407.
License issues (storage error 126)
Device encryption issues
• Storage error 115 contains error text from the CLIM.
• Use SCF to check device ENCRYPTION status (use DETAIL option).
• If key status is not OK, check CLIM to key manager connectivity and
look for the key in the key manager using the key name.
• If the license status is not OK, use SCF to check ENCRYPTIONLICENSE
status.
Follow these strategies for failure recover:
RecoveryFailure
After you reboot the CLIM, the STATUS DISK, ENCRYPTION shows the
ChangeStatus for both the paths to the disk as “In progress on other CLIM”.
The disk must be initialized and revived from its mirror.
CLIM fails during a disk key change
The STATUS DISK, ENCRYPTION shows ChangeStatus as “Change key aborted
due to I/O errors”. This can occur if the disk hardware fails during key rotation.
Recovery is the same as when CLIM fails during a disk key change.
Disk key change failure
56 Maintenance