OSI/TS Configuration and Management Manual

Performing Monitoring and Troubleshooting Guide
OSI/TS Configuration and Management Manual—424831-001
4-15
Troubleshooting Example
3. Analyze what the application is doing, using SCF.
4. Review the statistics, using SCF.
5. Collect trace information, using SCF.
6. Analyze the trace, using PTrace.
7. Correct the problem.
Step 1: Reset the Statistics Counters and Rerun the Application
Reset all the statistics counters. A discussion on how to set up an SCF command file to
reset all your statistics counters is included at the end of this section.
Rerun the application. This ensures that the statistics screens are as free from irrelevant
information as possible, and makes it easier to identify information pertaining to the
particular problem you are trying to diagnose.
Step 2: Analyze What the Application Is Doing, Using SCF
Use the STATUS SU command to check for possible errors. The SCF command
status su $tsp2.*, detail
displays the following:
OSITS Detailed Status SU \MARS.$TSP2.#Z000022
State........ STARTED StopOpens....... OFF
TC State..... tcon in progress Opens........... 1
TC Substate.. waiting for CR-TPDU Opener Id. 255,017
Opener....... \MARS.$6,190
NSP SU....... \MARS.$X252.#TSP2006
NSP Subsys....... X25AM
FileError........ 0
NSPDSMRetCode.... 0 CreateTime.... 10 Oct 1991, 11:01:10.100
NSPDSMSubCode1... 0 LastOpenTime.. 10 Oct 1991, 11:10:10.100
NSPDSMSubCode2... 0 LastAlterTime.
NSPFSErrorCode... 0 LastCloseTime.
X25ClearCause.... 0
X25DiagCode...... 0
X25DisconReason.. 0 0 0 0
Class....... 2 Checksum.... OFF
DeleteTime.. -1 T-Expedited. ON
TPDU Format. Normal TPDU Size... 4096
Receive Credit... 4 Sending Credit 0
LocalTSEL........ AA
RemoteTSEL....... 323130
LocalNSAP........ 123456
RemoteNSAP....... 654321
LANLocalSNPA.....
LANRemoteSNPA....
X25DestAddr...... 123409 X25Port..... 9