OSI/TS Configuration and Management Manual

Performing Monitoring and Troubleshooting Guide
OSI/TS Configuration and Management Manual—424831-001
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NSP Process Problems: PAM
NSP Process Problems: PAM
In an OSI/TS subsystem, PAM is not considered to be a network service provider; this
function is included in the TSP process. Nevertheless, PAM is a distinct process that can
be analyzed separately when troubleshooting problems in the Data Link Layer and
below.
SCF Commands
The following command displays useful information about the aggregate SDUs:
STATS PORT $LAM1.*
The following display is returned for this example:
-----------------------------------------------------------------------------
PAM STATS PORT $LAM1.#TS1FE
Sample Time..... 05 Oct 1997, 8:03:42.638
Reset Time...... 04 Oct 1997, 14:52:44.340
Delivered AG SDUs........ 1149D
Undelivered AG SDUs...... 0D
Sent AG SDUs............. 14D
Not Sent AG SDUs......... 0D
File System Requests
Control... 0D Read....... 56D Write..... 278D
WriteRead. 0D SetMode.... 0D GetMode... 0D
Open...... 8D Close...... 5D Change.... 0D
CPUDown... 0D CPUUp...... 0D Other..... 0D
GetParam.. 0D SetParam... 0D
-----------------------------------------------------------------------------
Because the OSI IP is contained within the TSP process, traces and statistics on IP-
related problems must be gathered by the TSP process.
Getting Help
If you have attempted the troubleshooting procedures outlined in this section and a
problem persists, follow the standard procedures at your site for contacting appropriate
support personnel.
1. Reset the statistics for all layers and processes.
2. Start traces against the suspected processes.