Tandem Failure Data System (TFDS) Manual

HP Tandem Failure Data System (TFDS) Manual—540122-003
E-1
E Troubleshooting
This appendix provides information that can be useful when troubleshooting these situations:
•
Processor Was Not Dumped Automatically on page E-1
•
Processor Was Not Reloaded Automatically on page E-1
•
TFDS Process Execution Error on page E-1
•
Database Version Mismatch Error on page E-2
Processor Was Not Dumped Automatically
Use the TFDSCOM CONFIG command to verify that:
•
AUTODUMP is set to ON. (For more information, see AUTODUMP on page 3-7.)
•
The processor is enabled. (For more information, see ENABLECPUS on
page 3-21.)
Check EMS logs (SSID Tandem.DMP or Tandem.151) for messages related to a failure
of the processor dump attempt.
Processor Was Not Reloaded Automatically
Use the TFDSCOM CONFIG command to verify that:
•
AUTODUMP is set to ON. (For more information, see AUTODUMP on page 3-7.)
•
The processor is enabled. (For more information, see ENABLECPUS on
page 3-21.)
Check EMS logs (SSID Tandem.DMP or Tandem.151) for messages related to a failure
of the processor dump or reload attempts.
TFDS Process Execution Error
If TFDSCOM issues the error message TFDS process is not running, you need
to start the TFDS monitor:
SCF> start process $zzkrn.#tfds
For more information see:
•
Managing TFDS Processes on page 2-4
•
Verifying TFDS Process Configuration on page 2-4
•
Adding the TFDS monitor Process on page 2-4
•
Starting the TFDS monitor Process on page 2-5