TS/MP Release Supplement

HP NonStop TS/MP Release Supplement—546055-006
9-1
9 SCF Error Messages
This section includes these topics:
•
If You Have to Call Your Service Provider
•
SCF Error Messages
This section describes the SCF error messages returned by the ACS subsystem
interface to the SCF utility. For more information on the list of SCF messages for all
subsystems, see the
SCF Reference Manual.
If You Have to Call Your Service Provider
If the recovery for an error message indicates that you need to contact your service
provider, you must be prepared to supply a log file with the following information. (If the
error caused SCF to terminate, start SCF again.)
1. Use the LOG command to collect the ACS Subsystem logs into a single file. For
example:
LOG <file name>!
2. Use the LISTPM command to collect information about the product versions of the
SCF components, a list of the product modules on your system, and information
about any product modules running when the error occurred. For example:
LISTPM
3. Use the ENV command to collect information about the SCF environment that was
present when the error occurred. For example:
ENV
If the error caused SCF to terminate, specify again any environmental
characteristics that were present when the error occurred.
4. Use the
DETAIL CMDBUFFER and DETAIL RSPBUFFER commands to capture the
contents of the SPI buffer. For example:
DETAIL CMDBUFFER ON DETAIL RSPBUFFER ON
5. Reproduce the sequence of commands that produced the SCF error.
6. Close the log file. For example:
LOG