ViewPoint Manual

Using ViewPoint

ViewPoint Manual—426801-001

2-17

Accessing DSM/PM from ViewPoint

There are different ways of accessing DSM/PM from ViewPoint. The method you

choose depends on the task you are trying to perform. Each method, however, involves

one of two function keys: F5 or SF5. The different methods are summarized as follows:

•

To move to a specific DSM/PM screen, type the name of the screen you want to

access (or a valid alias for it) on the ViewPoint option line and then press F5 or SF5.

•

Press SF5 to send an event marked on a ViewPoint event screen to DSM/PM as a

created problem requiring additional information.

•

Press F5 to send events marked on a ViewPoint event screen to DSM/PM for

problem submission.

•

Press SF5 to send multiple events marked on a ViewPoint event screen to DSM/PM

as information records. You must subsequently classify and submit each problem.

Adding ViewPoint Events to DSM/PM

To add an event to DSM/PM or to add and submit an event in the same step, a problem

type for the event must be defined in DSM/PM. If a problem type does not exist for a

particular event and you try to add that event to DSM/PM, ViewPoint displays an error

message that indicates ViewPoint cannot add the event.

Adding an Event Without Submitting It

You can mark one or more events on the ViewPoint Primary, Alternate, or Last Events

screen and then display the event on the DSM/PM Create Problem screen without

submitting it.

To add an event from the ViewPoint Primary Event screen to DSM/PM without

submitting it, follow these steps:

1. From the TACL screen, press F3 to display the Primary Event screen.

2. Select the event page that contains the event you want to add to DSM/PM.

3. Press F8 to freeze the screen.

4. Mark the event you want to add by typing any character next to the event.

5. Press SF5 to display the event on the DSM/PM Create Problem screen.

Note. Your operating system user name and password can be defined in DSM/PM so that

logging on to DSM/PM from ViewPoint is automatic. When going from ViewPoint to DSM/PM,

you will not see the Logon screen as you normally would if you were accessing DSM/PM as a

stand-alone application. If your user name is not defined, the DSM/PM Logon screen is

displayed and you must enter your user name and password. See your DSM/PM system

administrator about defining your user name and password in DSM/PM, if it is not defined

already.