ViewPoint Manual

Using ViewPoint
ViewPoint Manual426801-001
2-18
Adding ViewPoint Events to DSM/PM
The object name associated with the event you marked is displayed as the problem
subject on the screen. DSM/PM does not automatically submit the problem, but is
waiting for you to take further action.
6. When you are ready, follow the DSM/PM instructions for creating and submitting
the record.
7. Press F16 to return to the ViewPoint Primary Event screen.
At this point you are still logged on to DSM/PM.
8. When you are ready to start collecting and displaying events once again, press SF8
to thaw the screen.
Submitting Events as Problems or as Problem Information Records
You can mark multiple events on the ViewPoint Primary, Alternate, or Last Events
screen and then submit them to DSM/PM as problems or problem information records.
To submit the events from the ViewPoint Primary Event screen to DSM/PM as
problems or problem information records, follow these steps:
1. From the TACL screen, press F3 to display the Primary Event screen.
2. Select the event page that contains the events you want to submit to DSM/PM.
3. Press F8 to freeze the screen.
4. Mark the events you want to submit by typing any character next to them.
5. Do you want to submit the events as problem information records or as problems?
If you are submitting the events as problem information records, press SF5.
The Create Problem screen appears with the marked events appearing as
problem information records at the bottom of the screen. You can create
problems using all the functions available on the screen.
If you are submitting the events as problems, press F5.
The events are automatically submitted as problems to DSM/PM. The
DSM/PM screen is not displayed; instead, you continue to view the Primary
Event screen.
6. Return to the ViewPoint Primary Event screen, if it is not displayed already, by
pressing F16.
At this point you are still logged on to DSM/PM.
7. When you are ready to start collecting and displaying events once again, press SF8
to thaw the screen.