BackBox H4.00 User Manual

Support Tools
88 BackBox H4.00 User Manual
(C)2005 Hewlett-Packard Development Company, L.P.
TMF 1> ALTER MEDIA NTMF07 ,status SCRATCH
TMF 2> ALTER MEDIA NTMF08 ,status SCRATCH
TMF 3> ALTER MEDIA NTMF09 ,status SCRATCH
BB000_COLLECT – Gather information for support
BB000_COLLECT is a TACL macro that produces files to send to the product support
to document a problem or to provide general information about a working
environment.
The collected information, such as logs and configuration files, documents only the
NonStop system where the macro is executed. The same macro must be executed in
peripheral NonStop nodes, and a Windows specific procedure must be executed in
the VTCs.
BB000_COLLECT requires a working sub-volume (TARGET parameter) where
intermediate files and two consolidated final files will be created. At its end, the
macro displays the name of the two final files to send to the product support.
Syntax
VOLUME <BackPak-installation-subvol>
LOAD /KEEP 1/ MACROS BBSETUP
BB000_COLLECT TARGET <target-subvol>
[, TIME timestamp]
[, COLLECTOR $process]
[, LISTALL yes|no]]
Parameters
TARGET subvol Required sub-volume where the files will be created.
It is recommended to specify the BackPak trace sub volume configured
in the BackPak domain
[TIME file-name] Optional time of incident that will be used as base to
extract EMS messages.
Will be extracted the messages produced from two hours before this
time and up to one hour after.
The current time is used as default value.
[COLLECTOR process]
Optional EMS collector process name from which the messages will be
extracted.
$0 is used as default value.