Cluster I/O Protocols (CIP) Configuration and Management Manual (H06.16+, J06.05+)

8 Collecting Data for CLIM Issues
This chapter provides various procedures for collecting NonStop system data for different CLIM
types in case of failures.
What to doFailure TypeCLIM Type
Create CLIM debug informationAllAll
Copy CLIM debug information to
NonStop
AllAll
Collect EMS logs (both ZLOG and $0)AllAll
Collect iLO and IML logsCLIM hung/not responding/resetAll
Collect SSH specific informationSSOCLIM/CLIMCMD issuesAll
Collect lunmgr informationAllStorage
Collect SCF device configuration
information
AllStorage
Collect network informationAllIP/Telco
Collect IB network statusAllIB
Create CLIM Debug Information
To create a compressed tar file containing debugging information for the CLIM, run the following
command at the TACL prompt:
TACL->CLIMCMD clim-name clim onlinedebug
... done
The compressed tar file /home/debuginfo/clim-<yyyymmddhhmmss>.tgz has
been created.
Termination Info: 0
CLIM Log Files
As of H06.23/J06.12, OSM collects CLIM logs from CLIMs that recover from a crash. OSM only
collects the logs whenever the CLIM transitions to STARTED state. OSM also has an action, “Collect
CLIM Logs”, on the CLIMs object in the OSM Service Connection that can be used to collect logs
for all CLIMs in the system.
Collecting CLIM Log Files using CLIMDBUG
In a CLIM failure, the debug information is automatically collected, zipped, and saved on the CLIM
in the /home/debuginfo directory as a .tgz file. The CLIMDBUG tool detects the log files on
the CLIM, copies them to the NonStop file system, and packs them into a single data file. On
successful transfer to the NonStop Host, the CLIMDBUG tool deletes the log files from the CLIM.
Only supergroup users can execute this operation.
NOTE: Collecting CLIM log information using CLIMDBUG is supported on systems running J06.12
or later RVUs.
Effective with the J06.13/H06.24 RVU, CLIMDBUG also collects the following information:
• SCF configuration details of CIP subsystem
• SSH configuration details
• EMS logs
206 Collecting Data for CLIM Issues