Cluster I/O Protocols (CIP) Configuration and Management Manual (H06.16+, J06.05+)

5. Click iLO Event Log. Copy the log information from the screen and include it in the case data.

Collecting lunmgr Information

To collect lunmgr information for any failures detected in the Storage CLIM types:

1. Save the output to a file.

TACL->CLIMCMD clim-name lunmgr -e

TACL->CLIMCMD clim-name lunmgr -f

TACL->CLIMCMD clim-name lunmgr -p

2. Send the output file to HP technical support.

Collecting EMS Logs

To collect log information for any failures detected in the CLIM:

1. Collect the files $system.zservice.zzsv* and $system.zlogNN.zzev*, which contain

the events for the period of interest.

2. Send the files to HP technical support.

Collecting SCF Information

To collect SCF configuration information for any failures detected in the CLIM:

1. Save output to a file.

TACL->scf info disk $*,obey

TACL->scf status disk $*

2. Send the output file to HP technical support.

Collecting lunmgr Information 213