Expand Configuration and Management Manual (H06.21+, J06.10+)

Troubleshooting
Expand Configuration and Management Manual — 529522-013
20 - 23
Expand-Over-ATM Problems
Detailed Info Field for Expand-Over-IP Lines
The Detailed Info field displays the last error message returned to the Expand-over-IP
line-handler process. This field provides more information about the current detailed
state. Each message returned to this field corresponds to an Event Management
Service (EMS) event number generated by the Expand subsystem. Table 20-13
describes the messages that can be returned to the Detailed Info field.
For cause, effect, and recovery information for the event numbers generated by the
Expand subsystem, see the Operator Messages Manual.
Expand-Over-ATM Problems
You can diagnose most Expand-over-ATM line-handler process problems using
information provided by the Expand subsystem SCF STATUS LINE command with the
DETAIL option. This command provides error information in the Detailed State and
Detailed Info fields. Example
20-10 shows an SCF STATUS LINE, DETAIL command
display. (The Detailed State and Detailed Info fields are shown in boldface type.)
Table 20-13. Messages and Corresponding Event Numbers
Message Event Number
Internal error nn
n, Info %Hxxx, Loc %yyy 8
Shared Memory error nn
n, Info %Hxxx, Loc %yyy 9
Unexpected QIO event, Info %Hxx
x, Loc %yyy 10
TCP error nnn, In
fo %Hxxx, Loc %yyy 11
Response error nn
n, Info %Hxxx, Loc %yyy 12
Ownership error 13
Associate TCP process unavailable 14
Shared memory system unavailable 15
Connect retries exhausted 16
Timeout waiting for assoc TCP process, Info %Hxx
x, Loc %yyy 17
Example 20-10. SCF STATUS LINE, DETAIL Command
- > status line $atmtst, detail
EXPAND Detailed Status LINE $ATMTST
PPID............ (2, 72) BPID............ (3, 74)
State........... STARTED Path LDEV....... 165
Trace Status.... OFF
Detailed State..
CONNECTING
Detailed Info... ATM subsystem error 123, Info %H04C4B47B, Loc %456