NonStop NS2400 Series Planning Guide

A Maintenance and Support Connectivity
Local monitoring and maintenance of the NonStop NS2400 series system occurs over the dedicated
service LAN. The dedicated service LAN provides connectivity between the system console and
the maintenance infrastructure in the system hardware.
Remote notification (or dial-out) support is provided by HP Insight Remote Support Advanced, an
HP SIM plug-in. It replaces the OSM Notification Director in both modem-based and HP Instant
Support Enterprise Edition (ISEE) remote support solutions. Insight Remote Support Advanced works
with OSM server to dial out eligible OSM alarms. For more information on Insight Remote Support
Advanced, see Insight Remote Support Advanced for NonStop in the Service Information collection
of NTL.
Only components specified by HP can be connected to the dedicated LAN. No other access to
the LAN is permitted.
The dedicated service LAN uses an Ethernet switch for connectivity between the VIO enclosures,
IP CLIM or Telco CLIM, and the system console.
A maximum of eight systems can be connected to a dedicated service LAN.
An important part of the system maintenance architecture, the system console is a Windows Server
approved by HP to run maintenance and diagnostic software for NonStop NS2400 series systems.
Through the system console, you can:
• Monitor system operations and perform maintenance operations on systems using OSM
software.
• Install and use other console software for managing NonStop systems, such as HP Systems
Insight Manager (SIM) and SIM plug-in products. These plug-ins include Insight Remote Support
Advanced, which replaces the OSM Notification Director for remote support services including
dial-outs, and NonStop Software Essentials, which replaces the DSM/SCM client for
management of NonStop system software.
• View manuals and service procedures on the DVD that accompanies your new server or RVU.
• Run HP Tandem Advanced Command Language (TACL) sessions using terminal-emulation
software
• Make remote requests to and receive responses from a system using remote operation software
Dedicated Service LAN
A NonStop NS2400 series system requires a dedicated service LAN for system maintenance
through OSM. Only components specified by HP can be connected to a dedicated LAN. No other
access to the LAN is permitted.
This subsection includes:
• “Fault-Tolerant LAN Configuration” (page 154)
• “IP Addresses” (page 156)
• “Ethernet Cables” (page 158)
• “SWAN Concentrator Restrictions” (page 158)
• “Dedicated Service LAN Links” (page 158)
• “Initial Configuration for a Dedicated Service LAN” (page 159)
• “Additional Configuration for OSM” (page 159)
Dedicated Service LAN 153