How to Obtain the Service Provider Password

Symptom

A Service Provider password is required when performing the initial system

configuration or configuring dial-out using:

The OSM Notification Director●

The TSM Notification Director Application for TSM Version 7.0 and

later

●

The TSM Configuration Application for TSM Version 5.0 and earlier●

Version

All

Problem

You don't know what to type for Service Provider password.

Fix

You must contact the Global Customer Support Center (GCSC) to request

a service provider password.