OSM Does Not Generate an Alarm for Username/Password Mismatch on a Maintenance Switch or UPS Device After Initial Alarm is Deleted

OSM Does Not Generate an Alarm for Username/Password
Mismatch on a Maintenance Switch or UPS Device After Initial
Alarm is Deleted
Symptom
A maintenance switch or UPS device is listed as Down in the OSM views, and a
Rediscover operation on the device fails. The Action Detail dialog box lists the cause of
the Rediscover failure as "Username/password mismatch."
Version
OSM Service Provider shipped with G06.24:
l T2733 G07 AAL
l
T2728 G07 AAL
Problem
After you change a user name or password for a maintenance switch or UPS device
outside of OSM (for example, by using a TELNET program), OSM generates an alarm
only once. After you delete the alarm, another alarm is not generated, even after you
initiate a Rediscover action.
Fix
Reconfigure the device for OSM by using the OSM service connection:
1. Perform a
Stop Monitoring
action on the maintenance switch or UPS device.
2. Perform a
Start Monitoring Maintenance Switch
or
Start Monitoring UPS
action
on the
Monitored Services LAN Devices
resource.
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OSM Does Not Generate an Alarm for Username/Password Mismatch on a Maintenance Switch
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