Troubleshooting: Gathering Information

ServerNet LAN Systems Access (SLSA)

Subsystem - Information Required When

Reporting Problems

The SLSA subsystem includes the following software products:

T0084 Download code for Token Ring ServerNet adapter (TRSA)●

T0232 TRSA firmware●

T0283 FESA firmware●

T0301 Download code for Fast Ethernet ServerNet adapter (FESA)●

T0303 Download code for Common Communications ServerNet adapter (CCSA)●

T0309 CCSA firmware●

T7060 Goof●

T7123 Shared library●

T7893 Driver Interrupt Handler●

T7933 Client library●

T7957 Download code for Ethernet 4 ServerNet adapter (E4SA)●

T8173 LANMAN●

T8174 LANMON●

T8175 Management library●

T8424 E4SA firmware●

Collect and submit the following information when reporting problems for any of the

SLSA products listed above:

Saveabend files

Operator logs ($<volume>.ZLOGnn.*)

Service log ($<volume>.ZSERVICE.ZZ*)

System configuration database ($SYSTEM.ZSYSCONF.CONFIG)

A description of the problem

SCF command log

Halt number(s)

Processor dumps

Trace files

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ServerNet LAN Systems Access (SLSA) Subsystem - Information Required When Reporting Problems The SLSA subsystem includes the following software products: ● T0084 Download code for Token Ring ServerNet adapter (TRSA) ● T0232 TRSA firmware ● T0283 FESA firmware ● T0301 Download code for Fast Ethernet ServerNet adapter (FESA) ● T0303 Download code for Common Communications ServerNet adapter (CCSA) ● T0309 CCSA firmware ● T7060 Goof ● T7123 Shared library ● T7893 Driver Interrupt Handler ● T7933 Client library