Troubleshooting the SWAN Concentrator and WAN Subsystem

Viewing SWAN Concentrator Alarms
To view an alarm generated by a ServerNet wide area network (SWAN) concentrator, use the OSM
Service Connection or the TSM Service Application and do the following:
Note: The following instructions are applicable to the OSM package and to TSM client software
Version 7.0 and later.
1 In either the tree pane or the view pane, click on the resource.
2 In the details pane, click the Alarms tab.
Alarms for the selected resource appear in the Alarms tab in the details pane.
3 In the Alarms tab in the details pane, do one of the following:
(TSM only) Double-click the alarm.●
(OSM or TSM) Right-click the alarm and select Detail from the menu.●
The Alarm Detail dialog box appears.
4 In the Alarm Detail dialog box, click Repair Actions or Repair Steps (depending on your
product version of OSM or TSM client software) to display repair actions for the alarm.
If you need more detailed information about how to recover from a specific alarm, see Recovering
from a SWAN Concentrator Alarm.