Troubleshooting the SWAN Concentrator and WAN Subsystem

The SWAN firmware object code file should be located in the $SYSTEM.CSSnn
subvolume.
Make sure that the TFTP server process is configured to use the correct location for
the SWAN firmware object code file. The location of download files is specified by the
STARTUP attribute. (The default location is $SYSTEM.CSSnn.)
●
Run the Test Basic Online test action on the communications line interface processor
(CLIP) that generated the alarm.
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Update the SWAN firmware, if necessary.●
You can initiate a firmware update either by powering on and powering off the SWAN
concentrator or by using the OSM Service Connection or the TSM Service Application.
If the SWAN concentrator power-off and power-on cycle is used, the CLIP firmware is
updated by the WANBoot process only if the firmware object code file that is resident in the
SWAN concentrator CLIP does not match the firmware object code file specified by the
KERNELCODE attribute. To specify a new firmware object code file, use the SCF ALTER
ADAPTER command:
ALTER ADAPTER $ZZWAN.#<adapter>, KERNELCODE <firmware-file>
Note: You must stop the CLIP you are testing and shut down any active
communications lines using the CLIP before you update its firmware. For more information,
see Preparing a CLIP for the Test Verify Test Action or Firmware Update.
Follow the instructions in the OSM online help to update the firmware using the OSM
Service Connection.
Follow the instructions in the TSM online help to update the firmware using the TSM
Service Application.
Incorrect Logical Configuration Alarm
This alarm is generated when the SWAN concentrator is incorrectly configured or when a
WAN subsystem process or supporting process or object (such as an HP NonStop TCP/IP
process, subnet, or LIF) is not operational.
OSM software and TSM client software version 7.0 and later provide recovery actions. If
you need more information about correcting a configuration problem, see Correcting SWAN
Concentrator Configuration Errors. If you need more information about starting a required
process or object, see Starting the WAN Subsystem Processes and Objects.
Pre-TSM 7.0 Versions do not provide detailed recovery information; do the following to
recover from this alarm:
1 Verify that the SWAN concentrator is configured correctly.