Installation Guide, Second Edition - HP Integrity rx1620

Chapter 4

Troubleshooting

Identifying and Diagnosing Hardware Problems

d. Restart the HP Server to determine whether the LED now becomes illuminated during the boot.

If not, contact your reseller.

Step 5. At the EFI shell prompt input shell> info io to check the SCSI drives.

Identifying and Diagnosing Hardware Problems

Should a failure occur, the system LED, the LAN LED, the diagnostic LEDs, and the system event log (SEL)

will help you identify the problem:

• The system LED, LAN LED, and diagnostic LEDs on the display panel of the server change color and

blink in different patterns to help identify specific problems. LEDs on the front and rear panels of the

server display LAN activity.

• The System Event Log (SEL) provides detailed information about the errors identified by the LEDs.

If the LEDs and SEL do not give you enough information to identify the problem you are experiencing, HP

also provides diagnostic tools with each operating system.

Power and System LEDs

The Power and System LEDs indicate the state of the system. When the System LED is blinking yellow or

red, a problem exists.

NOTE When the optional management processor (MP) card is installed, the four diagnostic LEDs on

the display panel are disabled.

Systems with the Optional Management Processor Card Installed

The following system LED states exist for systems having a optional management processor card installed.

Table 4-2 System LED States

System LED State

Off Off

Solid green Running OS

Blinking green Booting or running code other than operating system (boot or

diagnostic).

Blinking yellow (1/sec.) Attention indication:

Alerts of levels 3-5 detected in the optional management processor logs.

The LED will turn off once the event log has been read.