Operations Guide, Fourth Edition - HP Integrity rx1620

Faults..........................................................................................................................................86
Command Line Interface......................................................................................................................88
Command Line Interface Menu......................................................................................................89
Troubleshooting Example Using CLI..............................................................................................89
Troubleshooting Example Using CLI..............................................................................................89
LAN LEDs.............................................................................................................................................90
Rear Panel LAN LEDs.....................................................................................................................90
LAN A Connector LEDs..................................................................................................................90
LAN B Connector LEDs...................................................................................................................90
Optional Management Processor LAN C Connector LEDs............................................................91
System Board Diagnostic LEDs............................................................................................................91
Running Diagnostic Software Tools......................................................................................................92
HP e-DiagTools Hardware Diagnostics...........................................................................................92
Starting HP e-DiagTools ............................................................................................................93
Producing a Support Ticket.......................................................................................................94
Offline Diagnostics Environment (ODE).........................................................................................95
Tools Provided............................................................................................................................95
running ODE from the offline Diagnostics and Utilities DVD..................................................95
Using Offline Diagnostic Tools.............................................................................................................96
E-DiagTools......................................................................................................................................96
Offline Diagnostic Environment (ODE)..........................................................................................97
Recommended Cleaning Procedures....................................................................................................97
Where to Get Help................................................................................................................................97
Information to Collect Before you Contact Support........................................................................97
Online Support................................................................................................................................98
Phone Support.................................................................................................................................98
5 Specifications................................................................................................................99
Hardware Specifications.......................................................................................................................99
Dimensions and Weights......................................................................................................................99
Component Dimensions..................................................................................................................99
A Event, Error, and Warning Messages.....................................................................101
EFI Error and Warning Messages.......................................................................................................101
SEL and FPL Log Entries...............................................................................................................103
Accessing the logs with BMC CLI commands.........................................................................103
Accessing the logs with MP commands........................................................................................106
System Specific Events...................................................................................................................106
OEM SensorType 12, EventType 71..........................................................................................106
Chassis Control Event Codes.........................................................................................................107
Events Without Sensors.................................................................................................................108
B System Information.....................................................................................................111
Features Summary..............................................................................................................................111
Processor........................................................................................................................................111
Memory..........................................................................................................................................111
I/O Expansion................................................................................................................................111
Internal Core I/O............................................................................................................................111
External core I/O............................................................................................................................111
Power supply unit..........................................................................................................................111
Motherboard manageability..........................................................................................................111
Enhanced server manageability, provided by the optional Management Processor (MP) card....112
Internal Disk Storage Options.......................................................................................................112
6 Table of Contents