Windows Integrity Enterprise Edition Release Notes

Release Notes
Troubleshooting common issues
HP Integrity Servers with Microsoft® Windows® Server 2003, Enterprise Edition
32
Service Pack 1 (SP1)
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servers
Windows Firewall blocks network access after SP1 installation
Issue As a part of the security enhancements introduced in SP1, Windows Firewall is
turned on by default after SP1 completes installation. The firewall blocks all TCP
and UDP communication by default. As a result, several services such as SNMP
and Remote Desktop Protocol are unable to establish connections.
Workaround After SP1 installs, use the Security Configuration Wizard or configure the
Windows Firewall in compliance with your site’s security policy. You may need
to specify certain services as exceptions in order to restore connections. For more
information, refer to the Microsoft documentation and online help on Windows
Firewall.
Smart Array
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servers
Smart Array 640x/530x generates errors in system event log (Event ID 9)
Issue Under extremely heavy I/O conditions the Smart Array driver (cpqcissm) may
generate Event ID 9 errors in the system event log.
Workaround Ignore these events, as they do not cause any problems or loss of data. There is no
fix at this time.
all Integrity
servers
Smart Array 6402 as internal disk drive controller generates errors in system event log
(Event ID 9 and Event ID 117)
Issue When running the Smart Array 6402 as the internal disk drive controller,
intermittent Event ID 9 and Event ID 117 entries may be generated in the
Windows Event Log after a reboot.
Workaround Ignore these events, as they do not cause any problems or loss of data. There is no
fix at this time.
all Integrity
servers
StorageWorks 43xx enclosures in a split bus configuration with a single power supply
may cause errors
Issue StorageWorks 43xx enclosures in a dual bus configuration with an Ultra3 Dual
Bus I/O Module and a single power supply may report errors and fail the logical
volumes when attached to Smart Array Controllers. Port A of the StorageWorks
44xx enclosure may intermittently report that all drives installed in the lower bays
(Port A, bays 1-7) have been hot-plug replaced even though the drives have not
been replaced. As a result, the array controller may fail the logical volumes,
causing the data to become inaccessible.
If the operating system is running from those drives, the server may hang or
display a blue screen. When the server is rebooted, the drives appear to be
working properly; however, some data may be inaccessible. A Power-On
Self-Test (POST) error message is not displayed. The problem occurs regardless
of the position of the power supply or fans in the enclosure. This affects any
StorageWorks Enclosure Model 4314R, Model 4314T, or Model 4354R in a dual
bus configuration with an Ultra3 Dual Bus I/O Module and a single power supply,
attached to either Smart Array 5302 or Smart Array 5304 Controller.
Workaround Operate the StorageWorks enclosures with a minimum of two power supplies.
all Integrity
servers
Unable to access the “Smart Array Option ROM Configuration for Arrays Utility”