Operation And Maintenance Guide HP Workstation zx6000 HP Server rx2600 Manufacturing Part Number : n.a. Edition E0902 © Copyright 2002 Hewlett-Packard Company.
Legal Notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1. Product Information System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consideration for External SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Replacing the Memory Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing and Replacing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing or Replacing an Accessory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing an Accessory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing an Accessory Card . . . . . . . . . . . . . . .
Contents Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing and Replacing the System Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the System Board’s Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the System Board’s Battery . . . . . . . . . . . .
Contents Running Event Monitoring Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running TopTools (for Linux® on an rx2600 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . Running HP’s e-DiagTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP e-DiagTools Hardware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the System’s LEDs and e-buzzer to Troubleshoot . . . . . .
Contents Dual Serial Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Field Programmable Gate Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Baseboard Management Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SCSI Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IDE Interface . . . . . . . . . . . . . . .
Contents 8
Preface Important Warnings Avoid Electrical Shocks WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power requirements and wavelength. This product is a class I laser product.
CAUTION Both the zx6000 and rx2600 systems depend on the system cover for proper cooling of internal components. Operating the system with the system cover removed, can cause the system to quickly overheat. Safety Information WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn an old battery. Replace the battery with the same or equivalent type, as recommended by the manufacturer.
System Documentation Roadmap If you want to... Go to this source... And refer to... Set up your computer Installation Guide (provided with the system) Chapter 1 “setting up your system” Learn how to use your operating system Your computer Operating System Online Help Learn how to upgrade your computer by installing accessories This Operation and Maintenance Guide Chapter 2 “installing or replacing parts and accessories” Find out about the different support options available www.hp.
1 Product Information This chapter provides detailed system specifications for your system: Chapter 1 • Introduces the system’s internal and external features • Lists the system’s specifications and characteristic data • Provides a summary of the available documentation 13
Product Information System Description System Description The following table provides an overview of the system. Feature Description Processor(s) Systems can be operated with one or two Intel® Itanium® 2 processors Cache Memory (integrated in processor package) • Level 0: 16KB • Level 1: 256KB • Level 2: 3MB (1.
Product Information System Description Feature Description Accessory Card Slots (see the Note in the section “I/O Cards” in Appendix A) One AGP Pro 50 slot (zx6000 systems only) that supports 1.5V cards. Note that this card slot could support cards that use ≤70W of power. Three 64-bit 133MHz Peripheral Component Interconnect (PCI-X) slots, supporting all bridges and multifunction PCI-X devices. All three PCI-X slots comply with PCI-X Specification. Note that the PCI-X slots are rated at 15W and 3.
Product Information System Description Feature Non-volatile Memory Battery backed 512KB SRAM Local Area Network (LAN) LAN connections: System Lock 16 Description • 10/100BT, supports Wake-On-LAN • 10/100/1000BT This lock is located on the back of the system and it prevents removal of the system cover, therefore protecting the system from unwanted removal of its components.
Product Information Packaging Packaging Figure 1-1, Figure 1-2 and Figure 1-3 show the inside and rear views of the system.
Product Information Packaging Figure 1-2 Rear Panel Connectors on Tower System (with Optional Management Card for zx6000s only) See Figure 1-3 below for descriptions of connectors.
Product Information Packaging Consideration for External SCSI Devices NOTE Do not connect a SCSI terminator to the SCSI connector on the back of the system because the connector is automatically terminated. If you have an external SCSI device connected to your system and it is the last device connected externally to the system, you will need to connect a SCSI terminator to that device.
Product Information Front Panel Front Panel The workstation’s front panel has the following features: Figure 1-4 • The On/Off LED is green when the power is on. • The system LED is green when the system is running, orange when there is a system warning and red when there is a system fault. • The LAN LED blinks when there is activity on the LAN. When the system is turned off, the LAN LED is off. • There are four diagnostic LEDs to help you troubleshoot your system.
Product Information Specifications and Characteristics Specifications and Characteristics Physical Characteristics System Processing Unit Weight: (Standard configuration as shipped, excluding keyboard and display) Desk-side Min.: 22.4 kilograms (49.4 pounds) Desk-side Max.: 25.5 kilograms (56.3 pounds) Rack-mount Min.: 17.5 kilograms (38.6 pounds) Rack-mount Max.: 22.2 kilograms (49.0 pounds) Dimensions Desk-side: 67.5cm max. (D) × 29.5cm (W) × 49.4cm (H) (26.6 inches × 11.6 inches × 19.5 inches) 67.
Product Information Specifications and Characteristics Parameter Total Ratinga Peak (15 secs.) Maximum per PCI-X Slots 64-bit, 133MHz Maximum for AGP Slot Standard Connector Input voltage 100-127 VAC 200-250 VAC Off Off Off Input current (max) 7.2 A 3.6 A Off Off Off Input frequency 50 to 60 Hz Off Off Off Measured input power 560 W Off Off Off Available power (output) 600 W Off 85W total for PCI slots and AGP slot Max current at +12 V 49 A Off 0.5 A 4.
Product Information Specifications and Characteristics Power Consumption and Cooling The power consumptions listed in the following table are valid for a standard configuration as shipped (processor, 6GBs of memory, 600W power supply, three hard disk drives, one graphics card, one LVD SCSI card). All information in this section is based on primary power consumptions.
Product Information Specifications and Characteristics Environmental Specifications Environmental Specifications (System Processing Unit with Hard Disk) Operating Temperature +10 ˚C to +35 ˚C (+50 ˚F to +95 ˚F). Storage Temperature -40 ˚C to +70˚C (-40 ˚F to +158 ˚F). Over-Temperature Shutdown +50˚C (+122˚F) Operating Humidity 15% to 80% (relative).a Storage Humidity 8% to 85% (relative).
Product Information Hot-Swappable/Pluggable Devices Hot-Swappable/Pluggable Devices The zx6000 and rx2600 have hard disk drives that are hot-pluggable and power supplies that are hot-swappable. This section explains how to swap these devices while the system is running. Topics covered in this section are: • Hot-Swapping a Fan • Hot-Swapping a Power Supply • Hot-Plugging a Hard Disk Drive Hot-Swapping a Fan System fans can be swapped out of a system while it is running.
Product Information Hot-Swappable/Pluggable Devices The hot-plug process allows you to replace a defective disk drive in a high-availability system while it is running. HP-UX’s Hot-Plug Process NOTE The ability to hot plug the hard disk drive(s) on an HP-UX operating system requires MirrorDisk/UX (Product Number B2491BA on HP-UX TCOE 11i V1.6). In the context of replacing a failed disk drive, the system administrator must determine which disk has failed.
Product Information Hot-Swappable/Pluggable Devices The system problem for this example is that the disk at hardware address 10/0/13/0.0 has a head crash, and as a result, is unusable. The steps described in the Hot-Plug Procedure section below outline a method that can be used to recover from this state. 1. All of the replaced disk’s in-use extents must belong to mirrored logical volumes which were created with the “strict” option (-s); see the documentation for MirrorDisk/UX. 2.
Product Information Hot-Swappable/Pluggable Devices • If the disk was defective at vgchange time, the following messages will be printed one or more times: WARNING: VGDISPLAY: WARNING: COULDN’T QUERY PHYSICAL VOLUME “/DEV/DSK/cXtXdX” THE SPECIFIED PATH DOES NOT CORRESPOND TO PHYSICAL VOLUME ATTACHED TO THE VOLUME GROUP. VGDISPLAY: WARNING: COULDN’T QUERY ALL OF THE PHYSICAL VOLUMES • If you see these messages, the disk was defective at the time the volume group was activated.
Product Information Hot-Swappable/Pluggable Devices Step 4 • Restore the LVM configuration/headers onto the replaced disk from your backup of the LVM configuration: vgcfgrestore -n /dev/rdsk/cxtxdx where x is the logical unit number of the disk that has been replaced. For example: vgcfgrestore -n /dev/vg00 /dev/rdsk/c2t5d0 Step 5 • Attach the new disk to the active volume group with the vgchange command.
Product Information Documentation Documentation The following table lists the documentation available for the workstation. Only selected publications are in hard-copy format. Most are available as PDF files from the HP Web site.
Product Information Documentation Installation Guide Upgrading the Workstation Opening the system Supported accessories Installing accessories Full description. Full description Processor(s), memory, accessory boards, mass storage devices., fans, power supply, system board, battery Installing devices. Installing and removing, connectors and switch settings. Chip-set details.
Product Information Documentation 32 Chapter 1
2 Installing or Replacing Parts and Accessories This chapter provides information about installing accessories and replacing hardware parts in your system.
Installing or Replacing Parts and Accessories Overview Overview This section provides a view of the internal components of the system and the system board.
Installing or Replacing Parts and Accessories Overview Figure 2-2 System Board Connectors and Slots Front of System System Clock Memory/Power Supply Fan Connectors Battery DDR SDRAM Memory Card Slots Power Module Power Connector Status Panel Connector Power Module Signal Connector SCSI Backplane Power Connector Five VRM Cards PCI/Memory Fan Cable Connector Turbo Fan Power Connectors HP ZX1 Memory and I/O Controller under heatsink Turbo Fan for the System Processor (CPU0 under the Turbo Fan) PCI B
Installing or Replacing Parts and Accessories Pre-Removal/Replacement Information Pre-Removal/Replacement Information This section provides information that is prerequisite to parts removal and replacement. The topics covered are: • • • Power and EMI Warning and Note Tools Required Electrostatic Discharge (ESD) Precautions Power and EMI Warning and Note Your safety is important when working on our systems so please take the time to read the following warning.
Installing or Replacing Parts and Accessories Removing and Replacing the Tower System’s Access Panels Removing and Replacing the Tower System’s Access Panels Your tower system has external and internal access panels that need to be removed before you can access the system’s internal components, and these panels have to be replaced after your work with the components has been completed. This section covers how to remove and replace these panels.
Installing or Replacing Parts and Accessories Removing and Replacing the Tower System’s Access Panels 3. Rotate the blue release handle toward the back of the system and slide the internal access panel in the direction of the arrow. See Figure 2-4. This gives you access to the system’s internal components. Note that the system can be serviced in either the vertical or horizontal orientation (see Figure 2-4 b and c). Figure 2-4 Removing the Metal Side Cover a. Remove Metal Side Cover CAUTION b.
Installing or Replacing Parts and Accessories Removing and Replacing the Tower System’s Access Panels 2. Position the left-side panel at approximately 45 degrees and insert the pedestal’s retaining tabs into the panel’s retaining slots. See Figure 2-6. Rotate the panel inward until it snaps in place. Figure 2-6 Replacing the Left-side Panel Retaining Slots Retaining Tabs Pedestal Left-side Cover 3. Reconnect the power cable(s) and turn the system on.
Installing or Replacing Parts and Accessories Removing and Replacing the Tower System’s Front Access Panel Removing and Replacing the Tower System’s Front Access Panel You will need to remove the front access panel to get to the power supplies or the optical drive. The front access panel will also need to be replaced when you are done accessing these system components. This section covers how to do these tasks.
Installing or Replacing Parts and Accessories Removing and Replacing the Rack System’s Access Panel Removing and Replacing the Rack System’s Access Panel Your rack system has an access panel that needs to be removed before you can access the system’s internal components, and this panel also needs to be replaced after your work with the components has been completed. This section covers how to remove and replace this panel.
Installing or Replacing Parts and Accessories Removing and Replacing the Rack System’s Access Panel 3. Rotate the access panel’s blue release lever toward the back of the system and slide the panel toward the back of the system. Next, lift the panel off the system chassis. See Figure 2-9. Figure 2-9 Removing the Metal Top Cover Guide-rail Release Clips Replacing the System’s Access Panel 1.
Installing or Replacing Parts and Accessories Removing and Replacing a Rack System’s Front Access Panel Removing and Replacing a Rack System’s Front Access Panel You will need to remove the front access panel to get to the power supplies or the optical drive. The front access panel will also need to be replaced when you are done accessing these system components. This section covers how to do these tasks.
Installing or Replacing Parts and Accessories Removing and Replacing the Memory Airflow Guide Removing and Replacing the Memory Airflow Guide This section explains how to remove and replace the memory airflow guide. This airflow guide on your system ensures that the proper volume of air flows over the memory cards to cool them. See Figure 2-12. Note that air flows through the system from front to back.
Installing or Replacing Parts and Accessories Removing and Replacing the Memory Airflow Guide 3. Grasp the memory airflow guide as shown in Figure 2-13 and lift it out of the system. Figure 2-13 Removing the Memory Airflow Guide Memory Airflow Guide Replacing the Memory Airflow Guide To replace the memory airflow guide, follow these steps: 1. Turn off the system if it is not already turned off and disconnect all power cables. 2.
Installing or Replacing Parts and Accessories Removing and Replacing Memory Removing and Replacing Memory Your system has 12 memory slots for installing DDR SDRAM memory modules. These memory modules can either be 256MB, 512MB or 1GB, and they have to be arranged as ordered pairs of equal size. For example, if you place a memory module of size 1GB in slot 0A then you must insert a 1GB memory module in slot 0B. You can install a maximum of 12GB of memory in your workstation and a minimum of 512MB.
Installing or Replacing Parts and Accessories Removing and Replacing Memory 3. You must load the first DDR SDRAM matched pair in Memory Cell 0 and in the slots labeled DIMM 0A and DIMM 0B. Load the second matched pair in Memory Cell 1 and in the slots labeled DIMM 1A and DIMM 1B. Continue loading successive matched pairs using the sequence described in Figure 2-15. To achieve optimal system performance, always load memory in the sequence described in Figure 2-15.
Installing or Replacing Parts and Accessories Removing and Replacing Memory 3. Press down on the memory module’s retaining clips and lift the module by its left and right edges out of its memory slot. See Figure 2-17. Always store the removed memory modules in a static-free container for future use. To replace or install a memory module, reverse this procedure. Note that the memory module is keyed and can only be inserted in one direction.
Installing or Replacing Parts and Accessories Removing or Replacing an Accessory Card Removing or Replacing an Accessory Card If you have a zx6000, your system has three 64-bit, 133MHz PCI-X card slots and one AGP Pro 4×, 1.5V slot located in a PCI/AGP cage that connects to the system board. If you have a rx2600, your system has four 64-bit, 133MHz PCI-X card slots. This section explains how to access the PCI/AGP cage and remove cards from it and replace cards in it.
Installing or Replacing Parts and Accessories Removing or Replacing an Accessory Card 4. Grasp the PCI/AGP cage’s cover and slide it away from the bulkhead end of the PCI/AGP cage. Lift the cover off the PCI/AGP cage. See Figure 2-19. Figure 2-19 Removing the PCI/AGP Cage’s Board Cover Bulkhead End of PCI/AGP Cage PCI/AGP Cage’s Board Cover 5. Unscrew the bulkhead screw that holds the accessory card in place.
Installing or Replacing Parts and Accessories Removing or Replacing an Accessory Card Replacing an Accessory Card To replace/install an accessory card, complete the following steps: 1. Turn off system and disconnect all power cables and external cables. 2. Remove the system’s access panel(s) (refer to page 37 or page 41 for instructions). 3. Lift up on the PCI/AGP cage release lever and the back edge of the PCI/AGP cage. Next, lift the PCI/AGP cage out of the system. See Figure 2-18. 4.
Installing or Replacing Parts and Accessories Removing and Replacing an Audio Card Removing and Replacing an Audio Card This section explains how to remove and replace an audio card from the PCI/AGP cage. Removing an Audio Card To remove an audio card, complete the following steps: 1. Turn off the system and disconnect all power and external cables. 2. Follow steps two through four of the section “Removing an Accessory Card” in this chapter (refer to page 49 for instructions). 3.
Installing or Replacing Parts and Accessories Removing and Replacing an Audio Card Replacing an Audio Card To replace an audio card, complete the following steps: 1. Turn off the system and disconnect all power and external cables. 2. Follow steps two through four of the section “Removing an Accessory Card” in this chapter (refer to page 49 for instructions). 3. Insert the audio card into a PCI card slot. See Figure 2-23. 4.
Installing or Replacing Parts and Accessories Removing and Replacing the PCI/AGP Backplane Removing and Replacing the PCI/AGP Backplane This section explains how to remove and replace the PCI/AGP backplane. Removing the PCI/AGP Backplane To remove the PCI/AGP backplane follow the steps in this section. Please note that the backplane for the zx6000 includes on AGP card slot and three PCI card slots, and it is called the PCI/AGP backplane. The rx2600 system’s backplane is called the PCI backplane. 1.
Installing or Replacing Parts and Accessories Removing and Replacing the PCI/AGP Backplane Replacing the PCI/AGP Backplane To replace the PCI/AGP backplane follow these steps: 1. Place the PCI/AGP backplane in the PCI/AGP cage by aligning the cage’s standoffs with the holes on the PCI/AGP backplane. When sliding the board onto the standoffs, slide it in the direction of the white arrows. See Figure 2-28 and Figure 2-29. Next, secure the PCI/AGP Backplane by screwing in its mounting screws.
Installing or Replacing Parts and Accessories Removing and Replacing an Optical Drive Removing and Replacing an Optical Drive This section explains how to remove and replace an optical drive, such as a CD-RW or DVD drive, in/from your system. Removing an Optical Drive To remove an optical drive from your system, follow these steps: 1. Turn off the system and disconnect all power and external cables. 2. Remove the system’s access panel(s) (refer to page 37 or page 41 for instructions). 3.
Installing or Replacing Parts and Accessories Removing and Replacing an Optical Drive 4. Release the small retaining clips on both sides of the optical drive by pressing in on them. See Figure 2-31. Figure 2-31 Releasing the Optical Drive’s Retaining Clips Retaining Clips Optical Drive 5. Slide the optical drive out of the optical drive bay. See Figure 2-32.
Installing or Replacing Parts and Accessories Removing and Replacing an Optical Drive Replacing an Optical Drive To replace an optical drive in your system, follow these steps: 1. Turn off the system and disconnect all power and external cables. 2. Remove the system’s access panel(s) (refer to page 37 or page 41 for instructions). 3. Slide the optical drive into the optical drive bay until it stops sliding. See Figure 2-33.
Installing or Replacing Parts and Accessories Removing and Replacing a Hard Disk Drive Removing and Replacing a Hard Disk Drive This section explains how to remove and replace hard disk drives in/from your tower or rack-mounted system. Please keep in mind that this system’s hard disk drives are hot-swappable, therefore, you do not need to turn off the system to remove or replace them. Removing a Hard Disk Drive To remove a hard disk drive from a tower or rack system, follow these steps: 1.
Installing or Replacing Parts and Accessories Removing and Replacing a Hard Disk Drive 3. Pull outward on the release lever. See Figure 2-36. This will remove the hard disk drive from the system. Figure 2-36 Removing the Hard Disk Drive from the System Tower System Release Lever Rack System Release Lever Replacing a Hard Disk Drive To replace a hard disk drive in a tower or rack system, follow these steps: 1.
Installing or Replacing Parts and Accessories Removing and Replacing a Power Supply Removing and Replacing a Power Supply This section explains how to remove and replace a power supply. This system has two power supply bay areas for systems that require redundant supplies. Please note that the power supplies are hot-swappable, which means they can be removed and replaced without turning off the system.
Installing or Replacing Parts and Accessories Removing and Replacing a Power Supply 2. Press in the direction of the arrow on the power supply’s retaining clip. This releases the power supply’s release lever. See Figure 2-38. Figure 2-38 Releasing the Power Supply’s Retaining Clip Tower System Rack System Retaining Clip Retaining Clip 3. Pull down on the power supply’s release lever and slide the power supply out of the system. See Figure 2-39.
Installing or Replacing Parts and Accessories Removing and Replacing a Power Supply Replacing a Power Supply To replace your power supply, follow these steps: 1. Complete steps one through three of the section “Removing a Power Supply” on page 61. 2. Use the power supply’s release lever to slide it into the system. See Figure 2-40. Note that the release lever must be open to allow the power supply to be slid into place.
Installing or Replacing Parts and Accessories Removing and Replacing the System Fans Removing and Replacing the System Fans This section explains how to remove and replace the system fans. There are four fans (not including the processor’s turbo fan or fans) that keep the system cool when it is running. See Figure 2-42. Please note that the system fan modules are hot-swappable, which means you can replace a fan module while the system is running.
Installing or Replacing Parts and Accessories Removing and Replacing the System Fans Removing a System Fan To remove a system fan, follow these steps: 1. Remove the system’s access panel(s) (refer to page 37 or page 41 for instructions). 2. Grasp the fan module that needs to be replaced with your index finger and thumb and lift it out of its fan slot. Note that each of the fan modules has indentations for grasping them with your index finger and thumb. See Figure 2-43.
Installing or Replacing Parts and Accessories Removing and Replacing the System Fans Replacing a System Fan To replace a system fan, follow these steps: 1. Grasp the replacement fan module with your index finger and thumb and insert it into its fan slot. See Figure 2-43 and Figure 2-44. 2. Replace the system’s access panel within four minutes to prevent damage to the system components (refer to page 37 or page 41 for instructions). 3. Verify that the fan has been properly installed.
Installing or Replacing Parts and Accessories Removing and Replacing the Processor Airflow Guide Removing and Replacing the Processor Airflow Guide This section explains how to remove and replace the processor airflow guide. This airflow guide on your system ensures that the proper volume of air for cooling the voltage regulator modules (VRMs), processor(s), and processor power module(s) flows over these components. See Figure 2-45. Note that air flows through the system from front to back.
Installing or Replacing Parts and Accessories Removing and Replacing the Processor Airflow Guide 3. Place one finger in the opening on top of the processor airflow guide, and using the other hand grasp the back end of the airflow guide. Next, lift the processor airflow guide out of the system. See Figure 2-46. Note that the front part of the processor airflow guide has two retaining tabs on it that are inserted into two slots on the front half of the airflow guide.
Installing or Replacing Parts and Accessories Removing and Replacing the Processor Airflow Guide 5. Disconnect the power cable that is connected to the front half of the airflow guide from the system board and lift the front half of the airflow guide out of the system. See Figure 2-48.
Installing or Replacing Parts and Accessories Removing and Replacing the Management Card Removing and Replacing the Management Card This section explains how to remove and replace the optional Management Card. This card adds these connectors to your system: 10/100 Management LAN connector, 15-pin VGA connector and 25-pin Serial connector. Removing the Management Card To remove the Management Card, follow these steps: 1. Turn off the system and disconnect all power and external cables. 2.
Installing or Replacing Parts and Accessories Removing and Replacing the Management Card 5. Disconnect the Management Card connector and remove the Management Card from the system by grasping it by its edges. See Figure 2-52. Figure 2-52 Disconnecting the Management Card Connector and Removing the Card Management Card Management Card Connector 6. Replace the Management Card blank, if available, on the system’s chassis.
Installing or Replacing Parts and Accessories Removing and Replacing the Management Card 7. Push the Management Card blank against the inside of the chassis and screw in the blank’s mounting screw on the external connector side of the system’s chassis. See Figure 2-54. Figure 2-54 Completing the Installation of the Management Card Blank Mounting Screw for the Blank 8. Replace the system’s access panel(s) (refer to page 37 or page 41). Reconnect all of the power and external cables.
Installing or Replacing Parts and Accessories Removing and Replacing the LED Status Panel Removing and Replacing the LED Status Panel This section explains how to remove and replace the LED status panel. This card contains a set of LEDs and a buzzer that provide status and troubleshooting information. For information on the status panel LEDs, see the section “Troubleshooting with the Systems LEDs and e-buzzer” in the chapter “Troubleshooting” in this document.
Installing or Replacing Parts and Accessories Removing and Replacing the LED Status Panel Replacing the LED Status Panel To replace the LED status panel, follow these steps: 1. Turn off the system if you have not already done this and disconnect all power cables. 2. Remove the system’s access panel(s) if this has not been done (refer to page 37 or page 41 for instructions). 3. Replace the LED status panel in the system and screw in the two LED status panel mounting screws. See Figure 2-56. 4.
Installing or Replacing Parts and Accessories Removing and Replacing a Processor Removing and Replacing a Processor This section explains how to remove and replace a processor power module and processor. If there are two processors on your system board, the procedure for removing them is the same; therefore, this section only explains how to remove a single processor. CAUTION You must follow the correct sequence of steps provided in this section to avoid any serious damage to the system.
Installing or Replacing Parts and Accessories Removing and Replacing a Processor 5. Remove the power module from the system. See Figure 2-58. Figure 2-58 Remove the Power Module from the System Power Module Connector 6. Disconnect the power cable for the processor’s turbo fan. See Figure 2-59.
Installing or Replacing Parts and Accessories Removing and Replacing a Processor 7. Unscrew the four heatsink captive screws using the special processor tool that was shipped with your replacement processor. See Figure 2-60. Performing this task allows you to slide the sequencing retaining plate toward the back of the system.
Installing or Replacing Parts and Accessories Removing and Replacing a Processor 9. Remove the turbo fan heatsink and processor from the system. See Figure 2-62. Figure 2-62 Remove the Turbo Fan Heatsink and the Processor Turbo Fan Heatsink Replacing/Installing a Processor To replace a processor or add a second processor, follow the steps provided in this section. Note that you must have a processor in slot CPU0 before installing one in slot CPU1. 1.
Installing or Replacing Parts and Accessories Removing and Replacing a Processor 4. Use the special processor tool shipped with your replacement processor assembly to lock the processor in place on the system board. To do this, insert the special processor tool into the hole that runs down the side of the heatsink and rotate it clockwise 180 degrees. Then, slide the sequencing retainer plate toward the front of the system. Next, screw in the four heatsink captive screws. See Figure 2-64.
Installing or Replacing Parts and Accessories Removing and Replacing the System Board Removing and Replacing the System Board This section explains how to remove and replace the system board. Removing the System Board To remove the system board, follow these steps: 1. Turn off the system and disconnect all power and external cables. 2. Remove the system’s access panel(s) (refer to page 37 and page 41 for instructions). 3. Follow these steps: a.
Installing or Replacing Parts and Accessories Removing and Replacing the System Board 5. Unscrew the six backplane system board mounting screws that connect the system board to the rear of the system chassis. See Figure 2-66. Figure 2-66 Unscrewing the Six System Board Mounting Screws System Board Mounting Screws System Board Mounting Screws 6. Disconnect all cables that are connected to the system board. Note that there are three cables located near the system’s PCI/AGP cage that need to be removed.
Installing or Replacing Parts and Accessories Removing and Replacing the System Board 7. Disconnect the SCSI cables from the system board. See Figure 2-68. Figure 2-68 Disconnecting the SCSI Cables from the System Board SCSI Cables 8. Unscrew the system board’s mounting screw. See Figure 2-69. Note that you will see a screw symbol adjacent to the mounting screw.
Installing or Replacing Parts and Accessories Removing and Replacing the System Board 9. Grasp the memory controller chip’s heatsink and the processor’s heatsink and slide the system board toward the front of the system. This releases the system board from its chassis standoffs. Next, lift up the processor side of the system board and slide it free of the PCI/AGP cage bay area. See Figure 2-70.
Installing or Replacing Parts and Accessories Removing and Replacing the System Board Replacing the System Board To replace the system board, follow these steps: 1. Complete all of the steps in the section “Removing the System Board” on page 80. If you have already completed the steps in the section “Removing the System Board,” then skip to step two. 2. Grasp the new system board by its edges and carefully place it in the system.
Installing or Replacing Parts and Accessories Removing and Replacing the System Board 4. Screw in the system board’s mounting screw. See Figure 2-69. To help you locate where the system board’s mounting screw should be placed, there is a screw symbol adjacent to the mounting screw hole. 5. Connect all cables to their appropriate connectors on the system board. See Figure 2-73.
Installing or Replacing Parts and Accessories Removing and Replacing the System Board 6. Screw in the six rear backplane system board mounting screws. See Figure 2-66. 7. Complete this step if you system does not have a Management Card. Replace the power connectors in their slots on the back of the system and screw in the power connector mounting screws. See Figure 2-65. 8. Follow these steps: a. Complete steps five and seven of the section “Replacing/Installing the Management Card” on page 72.
Installing or Replacing Parts and Accessories Removing and Replacing the System Batteries Removing and Replacing the System Batteries The section explains how to remove and replace the system batteries. Note that there are two batteries in the system if you have a Management card installed, otherwise, there is one battery in the system. Removing the System Board’s Battery To remove the system board battery, follow these steps: 1. Turn off the system and disconnect all power and external cables. 2.
Installing or Replacing Parts and Accessories Removing and Replacing the System Batteries Replacing the System Board’s Battery To replace the system board’s battery, follow these steps: 1. Lift up on the battery holder’s retaining clip with a small flat-head screwdriver and slide the battery into its holder with your finger. The positive (+) side of the battery should face up. See Figure 2-74.
Installing or Replacing Parts and Accessories Removing and Replacing the System Batteries Removing the Management Card’s Battery To remove the Management card’s battery, follow these steps: 1. Complete steps one through four of the section “Removing the Management Card” on page 70. 2. Lift up on the battery with a finger and push on the back of it with a small flat-head screwdriver. This will remove the battery from its holder. See Figure 2-75.
Installing or Replacing Parts and Accessories Removing and Replacing the Power Supply Interface Module Removing and Replacing the Power Supply Interface Module The section explains how to remove and replace the power supply interface (PSI) module. A maximum of two redundant supplies can plug into this power supply interface module. Removing the Power Supply Interface To remove the power supply interface module, follow these steps: 1. Turn off the system and disconnect all power and external cables. 2.
Installing or Replacing Parts and Accessories Removing and Replacing the Power Supply Interface Module Replacing the Power Supply Interface Module To replace the power supply interface module, follow these steps: 1. Insert or place the power supply interface module into the system’s chassis. To do this you will need to slide the power supply interface module’s retaining tab into its retaining slot located on the hard disk drive bay area wall. See Figure 2-78.
Installing or Replacing Parts and Accessories Removing and Replacing the Hard Drive Backplane Removing and Replacing the Hard Drive Backplane The section explains how to remove and replace the hard drive backplane. The hard drive backplane provides connectors for three hard disk drives. Removing the Hard Drive Backplane To remove the hard drive backplane, follow these steps: 1. Turn off the system and disconnect all power and external cables. 2.
Installing or Replacing Parts and Accessories Removing and Replacing the Hard Drive Backplane 6. Remove the hard drive backplane by sliding it in the direction of the arrow and pulling it outward from its standoff posts. See Figure 2-82. Figure 2-82 Remove the Hard Drive Backplane Slide the Backplane in Direction of Arrow Backplane Replacing the Hard Drive Backplane To replace the hard drive backplane, follow these steps: 1.
Installing or Replacing Parts and Accessories Removing and Replacing the Hard Drive Backplane 94 Chapter 2
3 System Configuration This chapter covers the Extensible Firmware Interface (EFI), Management Processor (MP) and Baseboard Management Controller.
System Configuration Extensible Firmware Interface (EFI) Extensible Firmware Interface (EFI) The section introduces you to the Extensible Firmware Interface (EFI) and explains how to use it for configuring your system.
System Configuration Extensible Firmware Interface (EFI) Accessing the EFI Shell Prompt To gain access to the EFI Shell on zx6000 systems, you need to turn on the system and observe the screen. When you see the EFI Boot Manager menu, select the EFI Shell item and you can begin using the EFI shell. EFI Boot Manager ver 1.10 [14.57] Please select a boot option EFI Shell [Built-in] Boot option maintenance menu Security/Password Menu Use up and down arrows to change option(s).
System Configuration Extensible Firmware Interface (EFI) EFI Editor Commands This section provides a list of the EFI editor commands. If your keyboard’s function keys do not work in the EFI shell, you can use the escape sequences provide in Table 3-1.
System Configuration Extensible Firmware Interface (EFI) EFI Shell Option If you select the “EFI Shell” option, you will see information similar to this on your display: EFI Shell version 1.10 [14.
System Configuration Extensible Firmware Interface (EFI) Boot from a File The menu item Boot from a File provides the following selections: EFI Boot Maintenance Manager ver 1.10 [14.57] Boot From a File.
System Configuration Extensible Firmware Interface (EFI) Change Boot Order The menu item Change Boot Order provides the following selections: EFI Boot Maintenance Manager ver 1.10 [14.54] Change boot order. Select an Operation EFI Shell [Built-in] Save Settings to NVRAM Help Exit If you need to move up and down within the options provided above the EFI Shell menu item, press the U key to move up and the D key to move down.
System Configuration Extensible Firmware Interface (EFI) Select Active Console Output Devices The menu item Select Active Console Output Devices provides the following selections: EFI Boot Maintenance Manager ver 1.10 [14.
System Configuration Extensible Firmware Interface (EFI) Select Active Standard Error Devices You can only select one VGA device for normal and error output. When multiple input consoles are chosen, all of them are active which means you can enter text from any of them at any time. The menu item Select Active Standard Error Devices provides the following selections: EFI Boot Maintenance Manager ver 1.10 [14.
System Configuration Extensible Firmware Interface (EFI) Set User Password The menu item Set User Password provides the following selections: EFI Security/Password Menu User Password.
System Configuration Extensible Firmware Interface (EFI) Updating Your Firmware To update your system firmware and BMC firmware, follow these steps: 1. Obtain your system’s product number (for example, A9372) and product name (for example, zx6000). 2. Get access to a web browser on your system and enter the following URL in the address entry box: http://thenew.hp.com/country/us/eng/support.html 3. Use the product number or name obtained in step 1 to search for the firmware for your system.
System Configuration Extensible Firmware Interface (EFI) err Displays or changes the error level errdump View/Clear logs info Display hardware information monarch View or set the monarch processor palproc Make a PAL procedure call salproc Make a SAL procedure call time Displays the current time or sets the time of the system. The time format is: hh:mm:ss. ver Displays the version information Device Class This section provides a list of the device class commands.
System Configuration Extensible Firmware Interface (EFI) Memory Class This section provides a list of the memory class commands. default Sets, Resets, or Clears default NVM values dmpstore Displays all NVRAM variables dmem Displays the contents of memory memmap Displays the memory map mm Displays or modifies MEM/IO/PCI pdt View or set pdt Shell Class This section provides a list of the shell class commands.
System Configuration Extensible Firmware Interface (EFI) for/endfor Executes commands for each item in a set of items goto Makes batch file execution jump to another location if/endif Executes commands in specified conditions pause Prints a message and suspends for keyboard input stall Stalls the processor for some microseconds Creating EFI Scripts The Extended Firmware Interface (EFI) scripting language allows you to place a set of EFI commands in a shell script and execute them.
System Configuration Extensible Firmware Interface (EFI) Shell Script Commands and Control Structures The EFI shell scripting language only has four commands and two control structures. This section provides a description of these commands and control structure as well as some simple examples.
System Configuration Extensible Firmware Interface (EFI) • To display the current echo setting, execute this command at the shell prompt: fs0:\> echo result: Echo is off • To turn command echoing on, execute this command at the shell prompt: fs0:\> echo -on goto Command The goto command makes a batch file execution jump to another location. Syntax goto label label Specifies a location in a batch file. Notes: • This command is only available in batch script files.
System Configuration Extensible Firmware Interface (EFI) Examples: • To use the pause command, create the following script using the edit editor: # # Example script for the ‘pause’ command # echo script pause.nsh begins date time pause echo script pause.nsh ends Here are the results from executing pause.nsh with echo on: +pause.nsh> echo script pause.nsh begins script pause.nsh begins +pause.nsh> date 03/05/02 +pause.nsh> time 04:29:19 +pause.nsh> pause Enter ‘q’ to quit, any other key to continue: +pause.
System Configuration Extensible Firmware Interface (EFI) Examples: • To stall a shell script’s execution for one second, create and execute the follow shell script: # # Example script for the stall command # echo script stall.nsh begins stall 1000000 echo The script has ended. echo script stall.nsh ends Here are the results from executing stall.nsh with echo on: +pause.nsh> echo script stall.nsh begins script stall.nsh begins +pause.nsh> stall 1000000 Stall for 1000000 uS +pause.nsh> echo script stall.
System Configuration Extensible Firmware Interface (EFI) arguments The command in many cases has an argument or set of arguments that enhance the capabilities of the command. Notes: • This control construct is only available in batch script files. • If the condition is true, the commands are executed and the control construct is exited. Otherwise, if there is an else contract, the commands within this construct are executed and the if...then/endif control structure is exited.
System Configuration Extensible Firmware Interface (EFI) Notes: • This control structure is available only in batch script files. • The for control structure must have an ending endfor. Examples: • To loop through a file with string values in it, you would use a control structure similar to this: for %string in myfile.txt type %string endfor • To loop through a batch of files with strings in them, you would use a control structure similar to this: for %string in *.
System Configuration Management Card Management Card The Management Card contains processor and I/O hardware that act as an autonomous embedded device for controlling the system console, reset and power management functions. The card connectors located on the back of the system provide SIO (Remote, Console and UPS), VGA and one LAN connections. Two major functions of the Management Card are remote and local manageability.
System Configuration Management Card VGA Controller The 2D VGA graphics controller console port is provided on a DB15F connector. Also, Serial Flash memory with VGA BIOS and a 16MB video buffer (DDR SDRAM) is included with the VGA controller. PCI Interface The PCI interface connects the PCI bus with the Management processor. This interface emulates three 16550-style UARTs and part of the Management processor. Note that this interface is equivalent to the HP developed DIVA ASIC.
System Configuration Management Card 3. Start all services, except CDE, that were stopped as a result of going to run level 2 by bringing the system back to run level 3. To do this, execute the following command at the shell prompt as root: #init 3 Since CDE is no enabled, it will not attempt to start X Windows. Procedure Two (HP-UX only): Configure CDE to run without starting the X Server by executing these steps: 1. Stop CDE by executing this command at the shell prompt as root: #init 2 2.
System Configuration Management Processor (MP) Management Processor (MP) This section explains how the configure your system using the Management Processor. The topics covered are: • • • • MP Overview Using MP MP Commands Management Card This section assumes that you have the Management Card installed in your system. To determine if the card is install, look at the back panel of you system and you will see a 25-pin Serial Port if the Management Card is installed.
System Configuration Management Processor (MP) Table 3-2 MP Features and their Descriptions (Continued) Feature Additional features Description The additional features are: power control, system reset, and Transfer of Control (TOC). Note that the Management Card can be present when an AGP graphics card is installed or when it is not installed. If an AGP graphics card is not installed, the Management Card’s VGA capability serves as the EFI graphics console and the operating system’s graphics device.
System Configuration Management Processor (MP) 6. Watch the Management Card boot the MP command mode prompt. You will see the following information displayed on the screen: HP Management Processor Firmware Revision kdEv1026 Oct 26 2001,10:28:32 (c) Copyright Hewlett-Packard Company 1999-2001. All Rights Reserved Type Ctrl-B to activate the MP Command Interface 7. Press Ctrl-B, and respond to the login prompt by pressing Enter. Respond to the password prompt by pressing Enter.
System Configuration Management Processor (MP) Setting Up a LAN Connection to the Management Card Once you have established a LAN connection to your Management Card, you can remotely control your system. As you will see in the section on “MP commands,” there are many system tasks you can perform without being physical positioned next to the system.
System Configuration Management Processor (MP) 5. Enter the new IP address. To do this, type “” and press Enter in response to the follow prompt: Enter new IP Address: New IP Address: Confirm? (Y/[N]) 6. Confirm that the new IP address is correct. To do this, type “y” and press Enter in response to the following prompt: Confirm? (Y/[N]) y y -> IP Address will be updated. Current MP Host Name: myhost Do you want to modify it? (Y/[N]) 7.
System Configuration Management Processor (MP) 11. Enter the Subnet Mask. To do this, type “” and press Enter in response to the following prompt: Enter new MP Host Name: New MP Host Name: Confirm? (Y/[N]) 12. Confirm that the new Subnet Mask is correct. To do this, type “y” and press Enter in response to the following prompt: Confirm? (Y/[N]) y y -> Subnet Mask will be updated. Current Gateway: 127.0.1.
System Configuration Management Processor (MP) 17. Enter the Web Console Port Number. To do this, provide the “” and press Enter in response to the following prompt: Enter new Web Console Port Number: New Web Console Port Number: will be: Confirm? (Y/[N]) 18. Confirm that the new Web Console Port Number is correct.
System Configuration Management Processor (MP) 21. Reset the MP. To do this, type “r” and press Enter in response to the following prompt: Type R to reset the MP or [Q] to quit the diagnostic menu. -> Choice: r r The MP is now being reset... The following information will be displayed when the MP is reset: HP Management Processor Firmware Revision kdEv0131 Jan 31 2002,14:43:43 (c) Copyright Hewlett-Packard Company 1999-2001. All Rights Reserved. Type Ctrl-B to activate the MP Command Interface. 22.
System Configuration Management Processor (MP) 4. Press Ctrl-B, and respond to the login prompt by pressing Enter. Respond to the password prompt by pressing Enter. The follow information is displayed: Hewlett-Packard Management Processor (c) Copyright Hewlett-Packard Company 1999-2001. All Rights Reserved System Name: ******************************************************************** MP ACCESS IS NOT SECURE No MP users are currently configured and remote access is enabled.
System Configuration Management Processor (MP) MP Commands The MP commands allow you to configure your server or workstation either from a local console or remote console. Please keep in mind that these commands work only with the Management Card.
System Configuration Management Processor (MP) Server Control Commands This set of commands can be used to alter the state of the server. See Table 3-4.
System Configuration Management Processor (MP) Table 3-5 General MP Configuration Commands (Continued) Command ZDTPMT Description Dump the GSP internal postmortem trace MP Port Configuration Commands This set of commands allows you to configure LAN/WEB, remote/modem, and local ports. See Table 3-6. CAUTION If you are not connecting anything to a port, hardware flow control should be off.
System Configuration Management Processor (MP) Manufacturing Mode Commands This set of commands provides a means for entering and quitting the manufacturing mode. See Table 3-8.
System Configuration Baseboard Management Controller (BMC) Baseboard Management Controller (BMC) The baseboard management controller supports the industry-standard Intelligent Platform Management Interface (IPMI) specification. This specification describes the management features that have been built into the system board. These features include: diagnostics, both local and remote, console support, configuration management, hardware management and troubleshooting.
System Configuration Baseboard Management Controller (BMC) 4. Access the BMC CLI in you terminal emulation program, type: Esc ( That is, press Esc, then Shift-9 (on a Qwerty keyboard). This will activate the BMC CLI, even if the system’s DC power is off because the AC power is still available. 5. Press Enter and BMC will respond with the CLI prompt: cli> To return to the system console, press Esc then Shift-Q.
System Configuration Baseboard Management Controller (BMC) 1. Type the first letter or letters of the command, as indicated in the subsequent table, followed by any required options. For example, to execute the Change Password command, type C and press Enter. 2. Enter additional information if prompted, such as a new password and press Enter.
System Configuration Baseboard Management Controller (BMC) The IPMI commands can be entered in long or short forms. The associated response from the BMC will match the form of the command. For example: • Short format or ipmi command: — Syntax: ipmi NetFnLun Cmd Data1 Data2 ... DataN — Sample command and system response: cli> ipmi 18 04 00 55 00 cli> • Long format or i command: — Syntax: i 0 NetFnLun 0 0 0 Cmd Data1 Data2 ...
4 Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the system.
Troubleshooting Introduction to Troubleshooting Introduction to Troubleshooting To troubleshoot your system, you must be familiar with the HP-UX and Linux® operating systems and be able to start and stop processes. You should also be familiar with the Offline Diagnostics Environment and the Support Tools Manager for HP-UX systems. First note any event messages, and use the diagnostics tool that is appropriate for your system to determine what failed.
Troubleshooting Flowcharts for Troubleshooting Flowcharts for Troubleshooting The following four figures contain troubleshooting flowcharts you can follow to isolate a failing Field Replaceable Unit (FRU). Figure 3-1 on the next page contains the main troubleshooting flowchart. Figures 3-2 through 3-4 on the following pages contain the flowcharts for Console, Bootable Device, and Operating System troubleshooting, respectively.
Troubleshooting Flowcharts for Troubleshooting Figure 4-1 138 Main Flowchart for Troubleshooting Chapter 4
Troubleshooting Flowcharts for Troubleshooting Figure 4-2 Chapter 4 Console Troubleshooting Flowchart 139
Troubleshooting Flowcharts for Troubleshooting Figure 4-3 140 Bootable Device Troubleshooting Flowchart Chapter 4
Troubleshooting Flowcharts for Troubleshooting Figure 4-4 Chapter 4 Operating System (OS) Troubleshooting Flowchart 141
Troubleshooting Running Support Tools Manager (HP-UX only) Running Support Tools Manager (HP-UX only) HP-UX uses an online diagnostics product called the Support Tools Manager (STM) that allows system operation verification. Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command).
Troubleshooting Running Event Monitoring Service Running Event Monitoring Service The Event Monitoring Service performs hardware monitoring. Hardware monitoring is the process of watching a hardware resource (such as a disk) for the occurrence of any unusual activity, called an event. When an event occurs, it is reported using a variety of notification methods (such as e-mail). Event detection and notification are all handled automatically with minimal involvement on your part.
Troubleshooting Running Event Monitoring Service Once the EMS hardware monitor is installed, you need to get it running. To get the hardware monitor running, start the Hardware Monitoring Request Manager and enable monitoring.
Troubleshooting Running TopTools (for Linux® on an rx2600 only) Running TopTools (for Linux® on an rx2600 only) TopTools is the diagnostics tool that you will use for on-line diagnostics of systems running the Linux® operating system on an rx2600 system. TopTools is a collection of applications and agents designed to provide device management of Hewlett-Packard computing products.
Troubleshooting Running HP’s e-DiagTools Running HP’s e-DiagTools This section includes information on e-DiagTools hardware diagnostics for the zx6000 and rx2600 systems. More detailed troubleshooting information can be found at this URL: http://www.hp.com/go/workstationsupport/ HP e-DiagTools Hardware Diagnostics Your system came with a CD containing HP e-DiagTools hardware diagnostic utilities. These tools may be used to diagnose hardware-related problems on your HP system.
Troubleshooting Running HP’s e-DiagTools Running HP e-Diagtools and Producing a Support Ticket To produce a complete record of your system’s configuration and test results, you will need to create a Support Ticket. This is a simple text file that contains essential information and is designed to assist your local or HP Support Agent. To produce a Support Ticket, from the e-DiagTools Main Menu: 1. Select 2 - Run e-Diagtools to run the diagnostics on your system if you have not already done so. 2.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Using the System’s LEDs and e-buzzer to Troubleshoot This section explains how you can use the system’s LEDs and e-buzzer to troubleshoot system problems. Troubleshooting with the System’s LEDs There is a set of four LEDs located on the tower and rack-mount systems front bezel that are used for diagnosing the health of the system. These LEDs warn of any impending failures and allow you to take preventive action.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Figure 4-6 Desk-side System’s LEDs and Buttons Power LED Power Button System LED LAN LED Diagnostic LEDs System Information Card e-buzzer Icon (hold phone here) Power and System LEDs The power and system LEDs indicate the state of the system. Here is a table of these states: Table 4-1 Power LED System LED State Off Off Off On (green) Solid green Running On (green) Off Booting On (green) Blinking orange (1/sec.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Locator LED and Button (Rack-mounted Systems only) The locator LED provides a means for locating the system on which you intend to work. For example, you find out that system number 5 in your rack of systems has a LAN cable that needs to be replaced. This will require that you walk all the way around to the back of your rack of systems to replace the cable.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Memory WARNING (System LED is Blinking ORANGE ●) LED 1 LED 2 LED 3 LED 4 Warning and Suggestion Red Anya Anya Anya Red Green Off Off Red Off Green Green Memory thermal load order; use the memory sequence diagram on the system’s PCI/AGP cage to prevent and problems from occurring.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Fan FAULTS for zx6000 (System LED is Blinking RED ● ) Fault and Solution e-buzzer code LED 1 LED 2 LED 3 LED 4 Anya Anya Anya Red Cooling Unit FAULT N/A Green Off Off Red This fault is for the group of fans, which consists of the turbo fans for both processors, fan 1A, fan 1B and fan 2. If any of the turbo fans are not functioning you will need to replace the processor unit.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Fan WARNINGS (System LED is Blinking ORANGE ●) LED 1 LED 2 LED 3 LED 4 Warning and Suggestion Anya Anya Anya Red Fan WARNING Green Off Off Red Fan 1A; depending on your need to keep your system from failing you may want to replace the fan Off Green Off Red Fan 1B; depending on your need to keep your system from failing you may want to replace the fan Off Off Green Red Turbo fan CPU0; depending on your need to keep y
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Baseboard Management Controller FAULTS (System LED is Blinking RED ●) Fault and Solution e-buzzer code LED 1 LED 2 LED 3 LED 4 Red Anya Red Anya Baseboard Management Controller FAULT 7 Red Green Red Off BMC firmware is damaged; replace the system board; see Chapter 2 7 Red Green Red Green System board field replaceable unit inventory device is inaccessible; replace the system board; see Chapter 2 7 a.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Video WARNING (System LED is Blinking ORANGE ●) LED 1 LED 2 LED 3 LED 4 Warning and Suggestion Off Red Red Off No video adapter present; install a video adapter; see the installation instructions shipped with the video adapter Temperature FAULT (System LED is Blinking RED ●) LED 1 LED 2 LED 3 LED 4 Fault and Solution Red Green Green Red External air temperature too high; make sure no items are blocking the system’s air
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot System Board Diagnostic LEDs There are three additional LEDs that can help when troubleshooting the system. These LEDs are locate on the system board close to the back of the system and can be viewed through the small cooling holes in the system backplane.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot LAN LEDs for the System Board and Management Card There are two towers of LEDs located on the backplane of the system. The tower of LEDs on the system board’s Gb LAN connector come standard with the zx6000 and rx2600 systems. The second tower of LAN LEDs is located on the Management card. Please keep in mind that the Management card is optional for the zx6000 systems and a standard part of the rx2600 systems.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot Troubleshooting with the System’s e-buzzer When your system starts up, the system firmware performs pre-boot diagnostics to test your hardware configuration for any problems. If a problem is detected during pre-boot, the pre-boot diagnostics will emit an audio signal through the workstation’s internal speaker. The pre-boot diagnostics emits an audio sequence with two kinds of sounds.
Troubleshooting Using the System’s LEDs and e-buzzer to Troubleshoot The second type of sound is a series of long beeps that indicate a particular error. If you hear a series of beeps, you should count them as this will help you detect the cause of the problem. Here is the meaning of the number of beeps you hear.
Troubleshooting Troubleshooting Monitor Problems Troubleshooting Monitor Problems In the event that your console does not display or stops displaying to your graphics device, use the following procedure to set the console for displaying to an external terminal. Here are the steps to follow: 1. Turn the system power off. 2. Disconnect the computer keyboard connector from the system’s rear panel. 3. Connect a serial terminal to the Serial A connector (the top serial connector) on the system’s rear panel.
A System Accessories This appendix contains hardware components.
System Accessories Component Overview Component Overview This section provides a view of the hardware components that make up your system. For a detailed description of your system’s components and their part numbers, see Appendix C.
System Accessories Graphics Cards Graphics Cards Your zx6000 system supports the HP-UX and Linux operating systems. See Table A-1 for a list of the graphics cards you can install in your system. If you install a graphics card but choose not to run the X Server there are several procedures you could use to prevent the X Server from being started automatically. Refer to the section “Management Card” in Chapter 3 for a detailed description on how to do this.
System Accessories Graphics Cards ATI Radeon 7000 Graphics Card The ATI Radeon 7000 graphics card’s main features include: Figure A-3 164 • Double data rate memory, delivers enhanced 2D performance • Adaptive per pixel de-interlacing process that reduces feathering or blurring artifacts ATI Radeon 7000 Graphics Card Appendix A
System Accessories Graphics Cards nVIDIA Quadro4 900XGL Graphics Card (Linux and Windows) The nVIDIA Quadro4 900XGL graphics card’s main features include: Figure A-4 Appendix A • Hardware anti-aliased line engine • Hardware overlay planes • Two-sided lighting • Full screen anti-aliasing • Second-generation occlusion culling • LMA II • Display size is 2048×1536 • nfiniteFX II engine.
System Accessories Graphics Cards nVIDIA Quadro2 EX (Linux and Windows) The nVIDIA Quadro2 EX graphics card’s main features include: Figure A-5 • AGP 4x with fast writes • Low profile form factor card • nv11 GPU at 175MHz • 32MB SDRAM frame buffer at 166MHz • Single VGA (DB-15) analog connector • 350MHz RAMDAC with maximum resolution of 1920×1440 at 85Hz nVIDIA Quadro2 EX Graphics Card 3D features 166 • Second-generation transform and lighting engines • Dedicated graphics-specific GPU f
System Accessories Graphics Cards Select a Monitor for your Graphics Card The tables in this section provide a list of display resolutions and frequencies for the graphics cards supported by your system. Using these resolutions and frequencies you will be able to select the appropriate monitor for your graphics card. Note that frequencies of 85Hz and higher provide ergonomic flicker-free viewing.
System Accessories Graphics Cards Table A-4 Resolutions and Frequencies for the nVIDIA Quadro4 900 XGL (Digital Monitors with DVI Connector; Linux) Graphics Card nVIDIA Quadro4 900XGL Display Resolutiona 640×480 800×600 1024×768 1152×864 1280×960 1280×1024 1600×900 1600×1200 Vertical Frequency (Hz) 60 60 60 60 60 60 60 60 a. Only common resolutions are listed. Other intermediate resolutions are possible.
System Accessories Graphics Cards Table A-6 Resolutions and Frequencies for the ATI Radeon 7000 (Digital Monitor with DVI Connector; HP-UX and Linux) Graphics Card ATI Radeon 7000 Display Resolutionab Vertical Frequency (Hz)c 640×480 800×600 1024×768 1152×864 1280×960 1280×1024 1600×1000 1600×1024 1600×1200 60, 75 60, 75 60, 75 60, 75 60, 75 60, 75 60 60 60 a. Only common resolutions are listed. Other intermediate resolutions are possible. b.
System Accessories I/O Cards I/O Cards This section covers the I/O cards that are supported by the two operating systems. Table A-9 provides a matrix of the I/O cards that are supported by the two operating systems. For details on each of the I/O cards mentioned in Table A-9, read the subsequent section associated with the I/O card in which you are interested. NOTE Hewlett-Packard has done extensive testing of PCI, PCI-X and AGP cards to ensure proper operation with this system.
System Accessories I/O Cards Ultra 160 SCSI Single Port Card This card can connect to Low-Voltage Differential (LVD) SCSI devices (for example, Ultra 160/m) and Single-Ended (SE) SCSI devices (for example, Ultra SCSI, Fast SCSI, SCSI-1). Examples of SE devices include DAT drives, scanners, and older hard disk drives. Here some features of the Ultra 160 SCSI card: Figure A-6 • Supports 64-bit, 66 MHz, bus master with zero wait states.
System Accessories I/O Cards GbE-TX (Copper) Card The GbE-TX (Copper) card has these features: Figure A-8 • Provides high-performance networking to ISA systems, and lets users make the most of their systems. • Complies with the IEEE 802.3 10BASE-T and 100BASE-TX standards. • Provides auto-negotiation. • Ensures compatibility with the operating systems.
System Accessories I/O Cards Audio Card The audio card provides these features: Figure A-10 Appendix A • System beep. • Stereo CD audio play from internal CD-ROM, CD-RW or DVD-ROM drive. • API support, providing play from programmatic, file and streaming sources, as well as Line In and Mic port record.
System Accessories Mass Storage Devices Mass Storage Devices You can find HP product numbers and replacement part numbers for mass storage devices in Appendix C of this document. You can find information about available accessories at: http://www.hp.com/pcaccessories Hard Disk Drives Table 5-1 lists the 3.5-inch (1-inch high) hard disk drives (which are subject to change) that may be supplied with the workstation (type and quantity depends on model) on internal shelves, connected to the SCSI controller.
System Accessories Mass Storage Devices CD-RW drive The CD-RW features include: • • • • • • • • • • CD-ROM data disk (Mode 1 and Mode 2) Photo-CD Multisession Video CD CD-DA CD-I FMW CD-ROM XA Mode 2 (Form 1 & 2) Enhanced CD (CD-Plus, CD-Extra, Pre-gap, Mixed) MPC III compliant Interface type: E-IDE/ATAPI, supports Ultra DMA 33 DVD-ROM Readable disks: • • • • • • • CD/CD-ROM (12cm, 8cm) CD-R CD-RW DVD-ROM DVD-R DVD-RW DVD+RW Writable disks: • • CD-R CD-RW Description Write/Read Speed Write (CD-R) 2×
System Accessories Mass Storage Devices DVD-ROM drive The DVD-ROM drive features include: • Supported CD-ROM formats: — — — — — • Supported DVD-ROM formats: — — — — — • CD-ROM Mode 1 and 2 data disk Photo-CD Multisession CD Audio disk Mixed mode CD-ROM disk (data and audio) CD-ROM XA, CD-I, CD-Extra, CD-R, CD-RW DVD-ROM DVD-R (4.7GB/3.9GB) DVD-RAM (4.7GB/2.6GB) DVD-RW DVD+RW Interface: E-IDE/ATAPI, Support Ultra DMA 33.
B System Board This chapter provides an overview of the system board, and it gives a description of key components on the system board and some of their features.
System Board System Board Overview System Board Overview This section provides a view of the system board and its block diagram. The subsequent sections provide a brief description of the main chips that are on the system board and shown in the system board’s block diagram.
System Board System Board Overview Figure B-2 provides a block diagram of the system boards main chips.
System Board System Board Components System Board Components This section covers the main components (chips) that make up the system board. Overview of System Board Components Here is a list of those components.
System Board System Board Components Intel® Itanium® 2 Processor The Intel® Itanium® 2 processor provides the following features: • 8-stage pipeline, general purpose ALU, two integer units, one floating-point unit • L0 cache split instruction and data L0 caches: — Instruction cache: 16k, 4-way associative — Data cache: 16k, 4-way associative — 64-byte line size — 57.6 GB/sec read bandwidth at 900 MHz (28.
System Board System Board Components This controller supports rope expander chips that sits on one or more of the ZX1 I/O and memory controller’s ropes, which are in a double-wide configuration. The ZX1 I/O and memory controller chip controls two sets of four ropes that can be configured as either single-wide, double-wide or quad-wide. The bandwidth that is supplied by the host rope is shared by the four guest ropes.
System Board System Board Components The ZX1 I/O and memory controller is partitioned into five major components: Table B-1 Appendix B Five Major Components of the ZX1 I/O and Memory Controller Bus Interface Bloc (BIB) This block provides the interface between the processor’s bus and the memory controller (MC) and the I/O cache controller (IOCC) blocks of this chip. Memory Controller (MC) This block provides the interface between the main memory and the bus interface block.
System Board System Board Components I/O Bus Interface The I/O bus interface provides these features: • Provides industry standard AGP 1× and 2× support for legacy graphics, and AGP 4× for current high performance graphics. • Provides features to enable use in HP-UX systems. • Provides a 64-bit data width. • Uses 3.3V PCI only, and it does not support 5V PCI. • Optimizes for DMA performance. • Supports AGP fast writes (only to addresses less than 4GB).
System Board System Board Components Dual Serial Controller The dual serial controller is an EXAR ST16C2550 compatible dual universal asynchronous receiver and transmitter (DUART). This chip provides enhanced UART functions with 16-byte FIFOs, a modem control interface and data rates up to 115.2kbps. There are registers located on this chip that provide onboard error indications and operation status. There is also an internal loopback capability that allows onboard diagnostics.
System Board System Board Components Baseboard Management Controller The baseboard management controller supports the industry-standard Intelligent Platform Management Interface (IPMI) specification. This specification describes the management features that have been built into the system board. These features include: diagnostics (both local and remote) console support, configuration management, hardware management and troubleshooting.
System Board System Board Components IDE Interface The IDE interface provides support for an internal CD RW or a DVD reader through an internal IDE connector and cable. This interface supports the master capability. The IDE controller (PCI649) supports the ATAPI zero (0) to five (5) modes (from 16 to 100MB/s). The usable speed on this system is limited to 16MHz (ATA-33 mode, 33MB/s) because the slimline CD/DVD devices do not support the ATA-66 and 100 modes.
System Board Chip Spare Functionality (rx2600 systems only) Chip Spare Functionality (rx2600 systems only) Chip spare enables an entire DDR SDRAM chip on a DIMM to be bypassed/replaced in the event that a multi-bit error is detected on the DDR SDRAM.
C Service Information This appendix contains an overview of system accessories, an exploded view of the workstation components and a components parts list.
Service Information HP zx6000 and rx2600 Accessories HP zx6000 and rx2600 Accessories This section provides a list of supported accessories for the workstation. zx6000 Supported Accessories Table C-1 Intel® Itanium® 2, 900MHz A7845A OD1 Intel® Itanium® 2, 1.0GHz A7848A OD1 Table C-2 Memory Upgrades 256MB PC2100 DDR-SDRAM A7840A OD1 512MB PC2100 DDR-SDRAM A7841A OD1 1.
Service Information HP zx6000 and rx2600 Accessories Table C-6 I/O Cards (Continued) GbE-SX (Fibre) A6847A OD1 2Gb Fibre Channel Single Port P5455A OD1 2Gb Fibre Channel Double Port A6795A OD1 100 BT Four Port A5506B OD1 HVD SCSI Dual Port A5159A OD1 Audio Card A7784A OD1 rx2600 Supported Accessories Table C-7 Intel® Itanium® 2, 900MHz A6957A OD1 Intel® Itanium® 2, 1.0GHz A6958A OD1 Table C-8 Memory Upgrades 256MB PC2100 DDR-SDRAM A7840A OD1 512MB PC2100 DDR-SDRAM A7841A OD1 1.
Service Information Exploded View and Part Numbers Exploded View and Part Numbers The subsequent sections provide an exploded view of the zx6000 and rx2600 parts and a list of their part numbers. zx6000 Exploded View and Parts List Figure C-1 Exploded View of the zx6000 Parts 1 2 5 6 3 7 23 4 24 22 112 9 21 81 19 20 19 102 81 102 81 12 14 18 17 15 13 16 1. These fans are to be used only with the zx6000 tower system. 2. These fans are to be used only with the zx6000 rack-mounted system.
Service Information Exploded View and Part Numbers Table C-12 HP zx6000 Parts List Item Description Replacement Part Number Exchange Part Number System Components 3 zx6000 System Board A7231-66010 A7231-69010 20 AGP Board A7231-66540 N/A 22 Power Supply Interface Module A7231-04018 N/A N/A SCSI Backplane A7231-66520 A7231-69520 15 Status Panel A7231-66550 N/A Processor 6 Intel® Itanium® 2, 900 MHz A7231-62009 A7231-69009 6 Intel® Itanium® 2, 1.
Service Information Exploded View and Part Numbers Table C-12 HP zx6000 Parts List (Continued) Item Description Replacement Part Number Exchange Part Number 21 Ultra160 SCSI Dual Port A6829-60001 N/A 21 GbE-TX (Copper) A6825-67001 N/A 21 GbE-SX (Fibre) A6847-60001 N/A 21 100BTX Four Port A5506-60102 A5506-68101 21 HVD SCSI Dual Port A5159-60001 N/A 21 Firewire 5185-8203 N/A 21 Audio Card A7784-60501 N/A 17 Management Card A7231-66580 A7231-69580 10 Super 80mm fan (zx60
Service Information Exploded View and Part Numbers Table C-12 HP zx6000 Parts List (Continued) Item Description Replacement Part Number Exchange Part Number N/A Rack Nameplate (zx6000 rack) A7231-40032 N/A 5 Main Airflow Guide (plastic) A7231-04034 N/A 7 Front Half of the Airflow Guide (metal) A7231-04004 N/A 19 PCI/AGP Cage A7231-04006 N/A Tower and Rack Kit for the zx6000 N/A Tower Pedestal A7231-04028 N/A N/A Tower Pedestal Covers A7231-04041 N/A N/A Tower Front Panel A723
Service Information Exploded View and Part Numbers rx2600 Exploded View and Parts List Figure C-2 Exploded View of the rx2600 Parts 1 2 6 5 3 7 23 4 24 22 9 11 10 10 21 12 19 20 19 14 18 17 15 13 16 196 Appendix C
Service Information Exploded View and Part Numbers Table C-13 HP rx2600 Parts List Item Description Replacement Part Number Exchange Part Number System Components 3 rx2600 System Board A7231-66010 A7231-69010 20 PCI Board A7231-66530 N/A 22 Power Supply Interface Module A7231-04018 N/A N/A SCSI Backplane A7231-66520 A7231-69520 15 Status Panel A7231-66550 N/A Processor 6 Intel® Itanium® 2, 900 MHz A7231-62034 A7231-69034 6 Intel® Itanium® 2, 1.
Service Information Exploded View and Part Numbers Table C-13 HP rx2600 Parts List (Continued) Item Description Replacement Part Number Exchange Part Number 10 Super 80mm fan (rx2600 tower and rack) A7231-04014 N/A 11 Thin 80mm fan (rx2600 tower and rack) A7231-04015 N/A 9 Dual fan (rx2600 tower and rack) A7231-04033 N/A N/A IDE Cable A7231-63002 N/A 23 SCSI Cable A A7231-63017 N/A 24 SCSI Cable B A7231-63018 N/A 14 Status Panel Cable A7231-63003 N/A N/A Audio Cable 8121-
Service Information Exploded View and Part Numbers Table C-13 HP rx2600 Parts List (Continued) Item Description Replacement Part Number Exchange Part Number N/A Tower Top Cover A7231-40021 N/A N/A Rack Standard Slide, Middle Weight 5064-9670 N/A N/A Rack Cable Management Arm 5065-5963 N/A Optical Devices 16 DVD-ROM Drive, Slimline (grey) A7231-62011 A7231-69011 16 CD-RW/DVD-ROM Drive, Slimline (grey) A7851-62015 A7851-69015 Keyboards and Mice Appendix C N/A KBD, USB, Trad.
Service Information Exploded View and Part Numbers 200 Appendix C
D Event, Error and Warning Messages This appendix contains event, error and warning information for the zx6000 and rx2600 systems.
Event, Error and Warning Messages EFI Error and Warning Messages EFI Error and Warning Messages This section provides the EFI error and warning messages for your system. includes the error number, error or warning message and a solution if available.
Event, Error and Warning Messages EFI Error and Warning Messages Table D-1 EFI Error and Warning Messages (Continued) Error Number Appendix D Error/Warning Message Solution 27 PAL_B warning.
Event, Error and Warning Messages EFI Error and Warning Messages Table D-1 EFI Error and Warning Messages (Continued) Error Number 204 Error/Warning Message Solution 52 A ROM revision is inconsistent with FIT or REVBLOCK One or more firmware components (fw, bmc, mp) is out of date 53 Error building SMBIOS Call Support Center 54 Failure constructing the EFI Memory Data Table (MDT) Call Support Center 55 UUID error Update with sysset command 56 Error reading CPU SMBUS information ROM — 57
Event, Error and Warning Messages IPMI Event Messages IPMI Event Messages This section is a quick reference for IPMI events. Topic covered are: • • • • • • BMC fpl Format MP Log Output Format Type 2 and Type E0 Records Generator IDs Sensor Types Event Types BMC fpl Format The fpl command shows the forward progress log.
Event, Error and Warning Messages IPMI Event Messages MP Log Output Format The MP displays raw log data in hexadecimal format on the last line of each entry. Here is an example of that data: 203E179D3E020010 FF0F807115250300 The previous data record can be separated into bytes seven through zero and bytes fifteen through eight.
Event, Error and Warning Messages IPMI Event Messages Type 2 and Type E0 Records Byte Offset Type 2 Record 0-1 Type E0 Record Record ID Record ID 2 Record Type (02) Record Type (E0) 3 Timestamp Reporting Entity ID 4 Timestamp Event ID, bits 7 through 0 5 Timestamp Event ID, bits 15 through 8 6 Timestamp Bits 7: Timestamp flag Bit 1-0: Event ID, bits 17-16 7 Generator ID Bits 7-5: Alert Level Bits 4-0: Data Type 8 Generator ID (00) Data 0 9 EvM Rev (03) Data 1 10 Sensor Type
Event, Error and Warning Messages IPMI Event Messages Type (Hex) Description 5 Physical Security (Chassis Intrusion) 6 Platform Security (Password) 7 Processor 8 Power Supply 9 Power Unit 0A Cooling Device 0C Memory 0F POST Error 12 System Event 13 Critical Interrupt 14 Button 1B Cable 1D System Boot Initiated 22 ACPI Power State Event Types Type (Hex) 208 Description 1 Threshold 2 Discrete - idle/active/busy 3 Discrete - asserted/deasserted 6 Discrete - performance
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Sensor Data Record Repository (SDRR) The SDR Repository holds descriptions for all the sensors managed by the BMC. The subsequent section contains sensor and event lists.
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Chassis Open SDR (Sensor 0x02) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x17 23, system chassis Entity Instance 0x01 Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0x40 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = per state Sensor Type 0x05 Physical security Event/Reading Type Code 0x03
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Platform Security SDR (Sensor 0x03) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Unspecified Entity Instance 0x00 Unspecified Sensor Capabilities 0x42 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = global disable only Sensor Type 0x06 Platform security Event/Reading Type Code 0x6F Sensor-specific Assertion Event Mask 0x0020 0x05:
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Power Button SDR (Sensor 0x04) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Unspecified Entity Instance 0x00 Unspecified Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0x40 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = per state Sensor Type 0x14 Button Event/Reading Type Code 0x6F Senso
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Jumper SDRs (Sensors 0x07-0x0B) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Unspecified Entity Instance 0x00 Unspecified Sensor Capabilities 0x40 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = global disable only Sensor Type 0xD0 Button Event/Reading Type Code 0x03 Discrete – asserted/deasserted Assertion Event Mask 0x0002 0x01:
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Watchdog SDR (Sensor 0x0C) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Unspecified Entity Instance 0x00 Unspecified Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0x42 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = global disable only Sensor Type 0x23 Watchdog 2 Event/Reading Type Code 0
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Wake-on-LAN SDRs (Sensors 0x0E-0x0F) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x07 System board Entity Instance 0x01 Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x40 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = per state Sensor Type 0x27 LAN Event/Reading Type Code 0x03 Discrete – as
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Cooling Unit Status SDRs (Sensors 0x11-0x14) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x1E Cooling unit Entity Instance 0x01-0x03 Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x40 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = entire sensor only (01) Sensor Type 0x0A Cooling device Event/
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Missing Device (Sensor 0x15) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Undefined Entity Instance 0x00 Undefined Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x42 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = global disable only Sensor Type 0x25 Entity Presence Event/Reading Type Cod
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Power Supply Status SDRs (Sensors 0x40-0x42) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x0A Power supply Entity Instance 0x01-0x02 Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0xC0 Ignore sensor = yes Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = per event Sensor Type 0x08 Power Supply Event/Reading Type Cod
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Power Supply Control SDRs (Sensor: 0x44-0x45) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x0A Power supply Entity Instance 0x01-0x02 Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0xC0 Ignore sensor = yes Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = per state Sensor Type 0x08 Power Supply Event/Reading Type Co
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Power Unit Redundancy SDR (Sensor 0x4F) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x13 Power Unit Entity Instance 0x01 Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0x42 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = global disable only Sensor Type 0x09 Power Unit Event/Reading Type Code 0x
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Field Name Value Sensor Capabilities 0x40 Notes Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = per event Sensor Type 0x02 Voltage Event/Reading Type Code 0x07 Discrete - severity Assertion Event Mask 0x0008 0x03: transition to non-recoverable from less severe Deassertion Event Mask 0x0000 Discrete Reading Mask 0x0008 String “” These sensors are used to log fail
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) AC sensors (0xCB-0xCC) Field Name Value SDR Type 0x02 Entity ID 0x0A Entity Instance 1-2 Sensor Initialization 0x03 Sensor Capabilities 0x40 Notes Compact sensor record Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = per event Sensor Type 0x02 Voltage Event/Reading Type Code 0x08 Discrete – present/absent Assertion Event Mask 0x0003 0x00: device absent 0x01: de
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Battery Voltage SDR (Sensor 0xD4) Field Name Value SDR Type 0x02 Entity ID 0x0A Entity Instance 0x03 (LPK) Notes Compact sensor record 0x04 (Ev) Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0x40 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = per state Sensor Type 0x02 Voltage Event/Reading Type Code 0x06 Discrete – p
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Ambient Temperature SDR (Sensor 0xD8) Field Name Value Notes SDR Type 0x01 Full sensor record Entity ID 0x17 System chassis Entity Instance 0x01 Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x55 Ignore sensor = no (0) Auto-rearm = yes (1) Hysteresis = readable (01) Thresholds = readable (01) Event Message Control support = entire sensor only (01) Sensor Type 0x01 Temperatu
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Processor Temperature SDRs (Sensor 0xD9-0xDA) Field Name Value Notes SDR Type 0x01 Full sensor record Entity ID 0x03 Processor Entity Instance 0x01-0x02 Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0xD6 Ignore sensor = yes (1) Auto-rearm = yes (1) Hysteresis = readable (01) Thresholds = readable (01) Event Message Control support = global disable only (10) Sensor Type 0x01
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Fan Tach SDRs (Sensors 0xE0-0xE7) Field Name Value Notes SDR Type 0x01 Full sensor record Entity ID 0x1D Fan Entity Instance 0x01-0x08 Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x43 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = entire device only Sensor Type 0x04 Fan Event/Reading Type Code 0x01 Threshold Ass
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Fan Health SDRs (Sensors 0xE8-0xEF) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x1D Fan Entity Instance 0x01-0x08 Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x41 Ignore sensor = no (0) Auto-rearm = yes (1) Hysteresis = none (00) Thresholds = none (00) Event Message Control support = entire sensor only (01) Sensor Type 0x04 Fan Event/Reading Typ
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) SCSI Disk Presence SDR (Sensors 0xF1-0xF3) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x04 Disk Entity Instance 0x01-0x03 Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x42 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = global disable only Sensor Type 0x0D Drive slot/bay Event/Reading Type C
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) SCSI Cable Presence SDR (Sensors 0xF4-0xF6) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x1F Cable Entity Instance 0x01-0x03 Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x42 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = global disable only Sensor Type 0x1B Cable Event/Reading Type Code 0x
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) ACPI Power State SDR (Sensor 0xFA) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Unspecified Entity Instance 0x00 Unspecified Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0x42 Ignore sensor = no Auto-rearm = yes Hysteresis = none Thresholds = none Event Message Control support = global disable only Sensor Type 0x22 System ACPI Power State Event
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) TOC SDR (Sensor 0xFB) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Unspecified Entity Instance 0x00 Unspecified Sensor Initialization 0x00 Sensor events+scanning disabled at BMC reset Sensor Capabilities 0x00 Ignore sensor = no Auto-rearm = no Hysteresis = none Thresholds = none Event Message Control support = per state Sensor Type 0x13 Critical Interrupt Event/Reading Type Code 0x6F Se
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Timestamp SDRs (Sensors 0xFC-0xFD) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Unspecified Entity Instance 0x00 Unspecified Sensor Initialization 0x03 Sensor events+scanning enabled at BMC reset Sensor Capabilities 0x40 Sensor Type 0xC0 OEM Event/Reading Type Code 0x03 Discrete – assertion/deassertion Assertion Event Mask 0x0002 01 = assertion Deassertion Event Mask 0x0000 Discret
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) BMC Internal Watchdog (Sensor 0xFE) Field Name Value Notes SDR Type 0x02 Compact sensor record Entity ID 0x00 Unspecified Entity Instance 0x00 Unspecified Sensor Capabilities 0x40 Sensor Type 0xC1 OEM Event/Reading Type Code 0x03 Discrete – assertion/deassertion Assertion Event Mask 0x0000 Deassertion Event Mask 0x0000 Discrete Reading Mask 0x0000 String “Intrnl Watchdog” This sensor logs BMC internal resets d
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Events without Sensors The BMC logs these events with a “sensor number” of 0; there is no matching SDR.
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) I/O Backplane Field Name Value Notes FRU Device ID 0x05 Device Type 0x10 Logical FRU device Device Type Modifier 0x00 IPMI FRU Entity ID 0x10 (16) System expansion board FRU Entity Instance 0x01 Device ID String Type/Length 0xD0 Device String “I/O Backplane” 16 x ASCII Lithium Card / Management Card Field Name Value Notes FRU Device ID 0x06 Device Type 0x10 Logical FRU device Device Type Modifier 0x00 IPMI
Event, Error and Warning Messages Sensor Data Record Repository (SDRR) Processors There are two processor locator records on your system. Field Name Value Notes FRU Device ID 0x20-0x23 Device Type 0x10 Logical FRU device Device Type Modifier 0x03 PIROM FRU Entity ID 0x03 Processor FRU Entity Instance 0x01-0x04 Device ID String Type/Length 0xD0 16 x ASCII Device String “Processor x” x=0-3 DIMMs There are twelve DIMM locator records on your system.
