HP Smart Array 5300 Controller User Guide

G
Diagnosing Array Problems
Several diagnostic tools provide feedback about problems with arrays. The most
important are:
• Array Diagnostics Utility (ADU)
This utility can be downloaded from the HP website
(http://www.hp.com/support
). The meanings of the various ADU error messages
are provided in the Servers Troubleshooting Guide.
•
•
•
Power-On Self-Test (POST) Messages
Smart Array controllers produce diagnostic error messages at reboot. Many of
these POST messages are self-explanatory and suggest corrective actions. For
more information about POST messages, refer to the Servers Troubleshooting
Guide.
IPF Offline Diagnostics and Utilities
This set of tools is available on the DVD that is supplied in the controller kit. To
use one of these tools, insert the DVD into the DVD-ROM drive and follow the
on-screen prompts and instructions.
Server Diagnostics
To use Server Diagnostics:
a. Insert the SmartStart CD into the server CD-ROM drive.
b. Click Agree when the license agreement is displayed, and then select the
Maintenance tab.
c. Click Server Diagnostics, and then follow the on-screen prompts and
instructions.
HP Smart Array 5300 Controller User Guide G-1
HP CONFIDENTIAL
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