Rack to Tower and Tower to Rack System Conversion Guide (June 2005)

Chapter 1

About This Document

Where to Get Help

Step 2. Collect the following information:

• The model number of your server (for example, rx2620).

• The product number of your server. This can be found on the identification label, which is found

at the front of the unit.

• The serial number of your server. This can be found on the identification label.

Step 3. Become familiar with your system configuration:

• Are you using the LAN, RS232, or web interface to monitor the server?

• How many processors, DIMMs, and PCI cards have been installed?

• What versions of processor, memory, and PCI cards are used and where are they installed?

• What accessories are installed?

Step 4. Determine the following:

• Which firmware versions are in use?

• When did the problem start?

• Have recent changes been made to the system?

• Which operating system and version is in use?