HP Integrity rx2660 Server User Service Guide

Booting OpenVMS.............................................................................................................93
Booting OpenVMS (EFI Boot Manager)............................................................................93
Booting HP OpenVMS (EFI Shell)....................................................................................94
Shutting Down OpenVMS...................................................................................................95
Booting and Shutting Down Microsoft Windows.........................................................................96
Adding Microsoft Windows to the Boot Options List................................................................96
Booting the Microsoft Windows Operating System.................................................................97
Shutting Down Microsoft Windows.......................................................................................98
Windows Shutdown from the Command Line....................................................................99
Booting and Shutting Down Linux............................................................................................100
Adding Linux to the Boot Options List..................................................................................100
Booting the Red Hat Enterprise Linux Operating System.........................................................101
Booting Red Hat Enterprise Linux from the EFI Shell..........................................................101
Booting the SuSE Linux Enterprise Server Operating System...................................................102
Booting SuSE Linux Enterprise Server from the EFI Shell....................................................102
Shutting Down Linux.........................................................................................................103
5 Troubleshooting......................................................................................104
General Troubleshooting Methodology....................................................................................104
Recommended Troubleshooting Methodology ..........................................................................105
Basic and Advanced Troubleshooting Tables............................................................................106
Troubleshooting Tools............................................................................................................111
LEDs ..............................................................................................................................111
Front Panel.................................................................................................................111
External Health LED................................................................................................111
Internal Health LED.................................................................................................112
System Health LED..................................................................................................113
Locator Switch/LED (Unit Identifier or UID).................................................................113
System Insight Display LEDs..........................................................................................114
Field Replaceable Unit Health LEDs...............................................................................114
Diagnostics.....................................................................................................................114
Online Diagnostics/Exercisers...........................................................................................115
Online Support Tool Availability....................................................................................115
Online Support Tools List..............................................................................................115
Linux Online Support Tools................................................................................................116
Offline Support Tools List...................................................................................................116
General Diagnostic Tools..................................................................................................116
Fault Management Overview.............................................................................................117
HP-UX Fault Management.................................................................................................117
WBEM Indication Providers and EMS Hardware Monitors................................................118
EMS High Availability Monitors....................................................................................118
Errors and Reading Error Logs................................................................................................118
Event Log Definitions........................................................................................................118
Using Event Logs..............................................................................................................118
iLO 2 MP Event Logs........................................................................................................119
System Event Log (SEL) Review...........................................................................................119
Supported Configurations......................................................................................................121
System Block Diagram......................................................................................................121
System Build-Up Troubleshooting Procedure.........................................................................122
CPU/Memory/SBA...............................................................................................................123
Troubleshooting rx2660 CPU.............................................................................................124
IPF Processor Load Order.............................................................................................124
Processor Module Behaviors.........................................................................................124
Customer Messaging Policy..........................................................................................124
Troubleshooting rx2660 Memory.......................................................................................126
6 Contents