HP Integrity rx2660 Server User Service Guide HP Part Number: AB419-9002E Published: September 2011 Edition: 12
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Contents About This Document...................................................................................12 Intended Audience..................................................................................................................12 New and Changed Information in This Edition............................................................................12 Publishing History...................................................................................................................
Grounding.............................................................................................................................36 Electrical Specifications...........................................................................................................36 System Power Specifications................................................................................................36 Power Consumption and Cooling.....................................................................................
Setting Up the Console.......................................................................................................65 Setup Checklist..................................................................................................................65 Setup Flowchart.................................................................................................................66 Preparation..............................................................................................................
Booting OpenVMS.............................................................................................................93 Booting OpenVMS (EFI Boot Manager)............................................................................93 Booting HP OpenVMS (EFI Shell)....................................................................................94 Shutting Down OpenVMS...................................................................................................
Memory DIMM Load Order..........................................................................................126 Memory Subsystem Behaviors.......................................................................................126 Customer Messaging Policy..........................................................................................127 Troubleshooting rx2660 SBA.............................................................................................127 Power Subsystem .....................
Removing and Replacing a Hot-Swappable Power Supply..........................................................149 Power Supply Loading Guidelines......................................................................................150 Removing a Power Supply.................................................................................................150 Replacing a Power Supply.................................................................................................
Installing the Battery Clip..................................................................................................183 Removing and Replacing the Battery in the Socket................................................................185 Removing and Replacing the Trusted Platform Module................................................................186 Removing the TPM...........................................................................................................187 Replacing the TPM.....
baud..............................................................................................................................218 Syntax.......................................................................................................................218 Parameters.................................................................................................................218 Operation.................................................................................................................
Operation.............................................................................................................234 AUTO Command........................................................................................................234 Syntax..................................................................................................................235 Parameters ...........................................................................................................235 Operation...............
About This Document This document provides information, installation procedures, and server specifications for the HP Integrity rx2660 server, Regulatory Model Number: RSVLA-0503. It also provides parts information and describes how to remove and replace server components, troubleshoot, and diagnose server problems. The document publication date and part number indicate the document’s current edition. The publication date changes when a new edition is issued.
Publishing History Table 1 Publishing History Details Document Manufacturing Part Number AB419-9002A Operating Systems Supported • HP-UX, Supported Product Versions rx2660 Publication Date December 2006 • Microsoft® Windows® • Linux® • OpenVMS AB419-9002B • HP-UX, • Microsoft Windows rx2660 Data Center and rx2660 Office Friendly May 2007 rx2660 Data Center and rx2660 Office Friendly November 2007 rx2660 Data Center and rx2660 Office Friendly August 2008 rx2660 Data Center and rx2660 Office Fr
Table 1 Publishing History Details (continued) Document Manufacturing Part Number Operating Systems Supported AB419-9002C_ed10 • HP-UX, • Microsoft Windows Supported Product Versions Publication Date rx2660 Data Center and rx2660 Office Friendly January 2011 rx2660 Data Center and rx2660 Office Friendly April 2011 rx2660 Data Center and rx2660 Office Friendly September 2011 • Linux • OpenVMS AB419-9002D • HP-UX, • Microsoft Windows • Linux • OpenVMS AB419–9002E • HP-UX, • Microsoft Windows • L
ERROR NAME The name of an error, usually returned in the errno variable. Key The name of a keyboard key. Return and Enter both refer to the same key. Term The defined use of an important word or phrase. User input Commands and other text that you type. Variable The name of a placeholder in a command, function, or other syntax display that you replace with an actual value. [] The contents are optional in syntax. If the contents are a list separated by |, you must choose one of the items.
Complete information about HP hardware support tools, including online and offline diagnostics and event monitoring tools, is on the HP website at: http://www.docs.hp.com/HP-UX/diag/ Website for HP Technical Support http://h20219.www2.hp.com/services/cache/126868-0-0-225-121.html? jumpid=reg_R1002_USEN Books About HP-UX Published by Prentice Hall You can find the entire Prentice Hall Professional Series on HP at: http://www.informit.com/imprint/series_detail.
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1 Overview The HP Integrity rx2660 server is a versatile, high-rack-density platform that provides the following features: Form factor 2U, rack- or pedestal-mounted chassis Internal peripherals Serial-attached SCSI (SAS) hard drives, and a DVD or DVD+RW drive High-availability components 1+1 hot-swappable power supplies and SAS drives Processors Up to two single- or dual-core Intel Itanium Memory Up to 64 GB NOTE: There are two versions of the HP Integrity rx2660 server included in this guide.
Figure 1 Server Block Diagram Server Subsystems 19
I/O Subsystem Figure 2 I/O Subsystem Block Diagram The server is configured with either a PCI-X or a PCIe/PCI-X I/O backplane. The PCI-X backplane includes three full-length public PCI-X slots. The PCIe/PCI-X backplane has two full-length public PCIe slots and one full-length public PCI-X slot. Wake-on- LAN is not supported on any of the PCIe/PCI-X slots. The server does not support PCI hot plug.
To enable PCIe MPS optimization use the ioconfig mps_optimize command. See “ioconfig” (page 221). For non-PCIe systems, ioconfig and info io does not display the MPS optimization policy setting. The Set PCIe MPS Optimization boot manager menu also is not displayed. When you run the ioconfig mps_optimize [on|off] command from a non-PCIe system, the following output displays: ------------Shell> ioconfig mps_optimize ioconfig: PCIe MPS optimization is not supported.
Figure 3 Memory Block Diagram Add-On Memory To locate the HP part number, look at the HP Security/CT Label located on the DIMM. AD275A (2 x 2 GB DIMMs) memory with the HP part number AB565DX cannot be mixed on the same physical rank as 2 GB memory with the AB565BX or AB565AX HP part number. IMPORTANT: Earlier versions of system firmware do not support the installation of this replacement memory and can result in de-allocation of the entire quad or pair.
FIRMWARE INFORMATION *System Firmware A Revision: 3.02 [4819] System Firmware B Revision: 3.02 [4819] BMC Revision: 5.20 Management Processor Revision: T.02.
Office Friendly Server Cooling Six fans cool the Office Friendly server. The server fans have two rotors per fan. Four fans cool the eight DIMMs and two processors. Two fans cool the hard-disk drives and the PCI riser board. The fans cool three zones in the server. Fans 1 and 2 cool Zone 1, fans 3 and 4 cool Zone 2, and fans 5 and 6 cool Zone 3. In the Office Friendly configuration, there is N+1 redundancy in Zone 1 and Zone 3 when one fan rotor fails.
Office Friendly Server Power The Office Friendly server has two power supplies in the standard configuration. The server is designed to provide high availability with 1+1 redundancy. However, the server runs more quietly and efficiently with two power supplies installed. The AC/DC power supplies generate 12 VDC for the server and peripherals, and a housekeeping voltage (+3.3 V standby). Each power supply receives AC power through integrated AC inlets. The system can operate at 100 or 240 VAC.
The Office Friendly server firmware supports the HP-UX 11i version 3, February 2007 release, Linux, Windows, and OpenVMS 8.3 operating systems through the Itanium processor family standards and extensions, and has no operating system-specific functionality included. All operating systems are presented with the same interface to system firmware, and all features are available to the operating system.
NOTE: Figure 5 (page 26) shows the Office Friendly server LEDs. The LEDs for the Data Center server are the same. The only difference is the Data Center server does not have the Office Server label on the bezel. Table 3 Front Panel Controls Name Function Power button The power button manually powers the server on and off. UID button The Unit ID (UID) button helps locate a particular server within a rack of servers. You can remotely activate this function through various system utilities.
Table 4 Front Control Panel Status LEDs (continued) Name States The following are LED states: • Off: system is off • Green: system is operating normally • Flashing amber: warning • Flashing red: system fault Internal health LED Indicates the status of internal serviceable components. This LED maintains its state when the system is in standby mode (system power turned off, but AC power is still applied to the system).
Figure 7 System Insight Display LEDs NOTE: The System Insight Display is the same for the Data Center server and the Office Friendly server. However, the Office Friendly server only uses the bottom row of fan LEDs since there are only six fans for the Office Friendly server. Storage and Media Devices The server contains up to eight hot-pluggable SAS disk drives and one DVD or DVD+RW drive. Storage and media devices have LEDs that indicate activity and device status.
Figure 8 Hot-Pluggable SAS Drive LEDs 1 Drive activity LED 2 Drive status LED Table 5 lists the SAS disk drive LEDs and states shown in (Figure 8).
Rear Panel Controls, Ports, and LEDs The server rear panel includes communication ports, I/O ports, AC power connectors, and the locator LED and button.
Figure 11 iLO 2 MP Controls, Ports, and LEDs 1 2 3 4 USB ports Console serial port iLO 2 MP LAN link speed LED iLO 2 MP LAN link status LED 5 6 7 iLO 2 MP LAN heartbeat LED iLO 2 MP LAN self-test LED BMC heartbeat 8 9 10 Standby power LED iLO 2 MP reset button UID button/LED iLO 2 MP Reset Button The iLO 2 MP reset button enables you to reset the iLO 2 MP, and optionally reset the user-specific values to factory default values.
Table 8 iLO 2 MP LAN Link Status LEDs Link Status LED State Activity Blinking green Link with no activity Steady green No link Off iLO 2 MP Status LEDs Table 9 iLO 2 MP Status LEDs iLO 2 MP Status LED LED State iLO 2 MP heartbeat Flashing green iLO 2 MP self-test Off: The LED is steady amber when AC power is applied. It remains steady amber for a few seconds until the iLO 2 MP completes its self-test; then the LED turns off.
Table 12 Power Supply LED States Power Supply Condition Power Supply LED No AC power Off AC power; standby power on Off Full power on; normal operation Steady green Power supply failure Off Rear Panel UID LED and Button The UID button is used to help locate a particular server in a rack of servers. See Figure 10 (page 31) for the UID button location. You can remotely activate this function through various system utilities.
2 Server Specifications This chapter provides the specifications for the HP Integrity rx2660 server. For more site preparation information, see the HP website and search for Generic Site Preparation Guidelines. System Configuration Table 14 Hardware Specifications Component Processors HP Integrity rx2660 One or two Itanium single- or dual-core processors: • 1.6 GHz/6 MB cache single-core processor • 1.4 GHz/12 MB cache dual-core processor • 1.6 GHz/18 MB cache dual-core processor • 1.
Dimensions and Weight Table 15 Rack- or Pedestal-Mounted Server Dimensions Dimensions and Weight Value Data Center Server Dimensions • Depth • 67.3 cm (26.5 in) • Width • 48.3 cm (19 in) • Height • 8.6 cm (3.4 in) Data Center Server Weight Minimum configuration – 21 kg (46 lb) Maximum configuration – 28 kg (61 lb) Rack unit 2U Office Friendly Server Dimensions • Depth • 69.0 cm (27.18 in) • Width • 27.6 cm (10.88 in) w/feet 12.7 cm (5 in) w/o feet • Height • 50.
Table 16 System Power Specifications (continued) Parameter Total Rating Maximum AC input power 1000 W 1000 W 1205 W Power supply maximum output power 800 W 850 W 1000 W Max current at +12 V 65 A 69 A 82 A Max current at -12 V 0.3 A 0.3 A 0.3 A Max current at +3.3 V standby 8A 8A 8A Max current at +5 V standby 2A 2A 2A If an overload triggers the power supply overload protection, the system is immediately powered off. To reset the power supply unit: 1. Disconnect the power cord. 2.
NOTE: De-rate maximum dry bulb temperature 1 degree/300 meters (1000 feet) above 900 meters 3000 feet).
1 Derate maximum dry bulb temperature 1 degree / 300 meters above 900 meters. Table 20 Physical and Environmental Specifications of the Office Friendly Server Condition Typical Heat Release 100-127 VAC Weight Nominal Airflow 200-240 VAC Watts Watts Minimum Config. 363 W 363 W 45 76 162 275 Maximum Config. 782 W 782 W 45 76 162 275 Typical Config.
3 Installing the Server This chapter provides information and procedures to install the server. Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages can be present within the server. Many assemblies are sensitive to damage by electrostatic discharge (ESD).
Table 21 Installation Sequence Checklist (continued) Step Description Completed 5 Connect and set up the console for access. 6 Power on the server. 7 Access the console. 8 Verify components in the server. 9 Boot the operating system. 10 Verify the server configuration. Unpacking and Inspecting the Server This section describes procedures you perform before installation.
NOTE: To identify each item by part number, refer to the sales order packing slip. Returning Damaged Equipment If the equipment is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment. Unloading the Server With a Lifter WARNING! Use caution when using a lifter.
The internal components are as follows: • System memory • Processors • PCIe/PCI-X cards WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to removing or installing server hardware (unless you are removing or installing a hot-swappable or hot-pluggable component). Voltages are present at various locations within the server whenever an AC power source is connected. These voltages are present even when the main power switch is turned off.
2. Pull gently until the filler slides out of the server (2). Figure 12 Removing a Hard Drive Filler NOTE: slot 1. SAS hard drives are loaded in order, starting with slot 8, going from right to left, to Save the SAS hard drive filler for future use. For airflow purposes, always place hard drive fillers in slots that do not contain SAS disk drives. Installing a SAS Hard Drive Figure 13 (page 44) shows how to install a SAS hard drive. 1.
Installing a Hot–Swappable Power Supply The Data Center server has at least one hot-swappable power supply installed before shipping. This power supply is located at the rear of the server. You can install a second, optional power supply to provide 1+1 capability. NOTE: If you have an Office Friendly server, you have two power supplies already installed. You do not need to perform this procedure. CAUTION: Observe all ESD safety precautions before attempting this procedure.
2. Support the power supply with both hands, and slide it into the empty slot until it clicks into place (2). IMPORTANT: Ensure the power supply is flush with the adjacent power supply. Figure 15 Installing a Power Supply Removing the Top Cover When installing internal components into the server, you must first remove the top cover. To remove the top cover: 1.
Removing the Airflow Guide The airflow guide in the rx2660 server directs airflow from eight of the system fans to the processors and the system memory on the system board. To install an additional processor or system memory, you must remove the airflow guide (and optionally, the RAID battery). To remove the airflow guide from the server: 1. Remove the top cover from the server. See “Removing the Top Cover” (page 46). 2.
4. Lift the airflow guide straight up and out of the server (2). Figure 18 Fan Carrier Handle Installing System Memory The rx2660 server has eight system memory (DIMM) slots located on the system board. CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server.
Memory Pairs When installing memory, use a minimum of one pair of like-sized DIMMs. You can install additional DIMMs later. Install DIMMs into the appropriate slots on the system board; each slot has a unique ID. Figure 19 Memory Location and DIMM Slot IDs CAUTION: Failure to observe the following cautions results in system degradation or failure: • Do not mix DIMM sizes or types within a pair. • Load DIMM pairs in order of size from largest to smallest.
3. Complete the following memory installation prerequisite tasks before installing the memory: a. Determine the DIMM load order. For more information, see “Memory Load Order” (page 49). b. To determine which DIMM slots to populate, see Figure 19 (page 49). c. Read, understand, and follow the general guidelines to install memory in the server. 4. Install each DIMM. a. Align the DIMM with the slot located on the memory board, and align the key in the connector with the notch in the DIMM. b.
Table 23 rx2660 Processor Load Order Processor Slot 0 Module 0 1 Module 1 Required Tools To install processors, use the processor install tool fastened to the airflow guide. TIP: Prior to installing a processor into the server, read the following instructions carefully and refer to the figures in this chapter for a complete understanding of this process. To install a processor: 1. Remove the top cover. See “Removing the Top Cover” (page 46) 2. Remove the airflow guide.
3. Open the processor cage. a. Grasp the processor cage handle and apply adequate force to rotate the handle upward. Figure 20 Processor Cage Handle Open b. Use the handle to rotate the cage closure approximately 90 degrees toward the front of the assembly until it stops. Figure 21 Processor Cage Open IMPORTANT: Ensure the processor slot is entirely exposed. The processor must clear the cage enclosure for proper installation. 4.
Figure 22 ZIF Socket, Alignment Holes and Posts, and Slot Locations Processor slot 1 on the system board (Module 1) 7 ZIF socket on the system board 3 8 Processor socket dust cover 4 9 Alignment post on the system board 5 10 Module 1 label on the system board Remove the plastic airflow blocker covering the processor slot (if installed). Remove the protective dust cover from the processor socket (if installed). Ensure the cam on the ZIF socket is in the unlocked, counterclockwise position. 1 2 5. 6. 7.
Figure 23 ZIF Socket Unlocked CAUTION: The ZIF socket for the processor is locked and unlocked by half a full turn of the processor install tool. The counterclockwise 180 degree rotation (half turn) unlocks the socket. A clockwise 180 degree rotation locks the socket. Attempting to turn the locking mechanism more than 180 degrees can severely damage the socket. 8. Remove any protective packaging from the processor. NOTE: use. Protective covers are installed to protect connector pins.
Figure 24 Processor Power Cable Connectors 2 System board power 3 Processor Processor power cable and connector cable and connector 13. Close the processor cage. a. Grasp the processor cage handle and rotate the cage closure inward toward the rear of the assembly until it is completely closed. b. Apply adequate force to push the handle down until it is flush with the cage. 1 14. Replace the airflow guide if you are finished installing additional components. See “Replacing the Airflow Guide” (page 55). 15.
Figure 25 Replacing the Airflow Guide 4. Ensure the fans have not become disconnected when opening the fan carrier handle by pushing down on all the fans to make sure they are seated properly. Installing Additional PCIe/PCI-X Cards The rx2660 server supports PCI-X cards and PCI-Express (PCIe) cards. There are three PCIe/PCI-X slots in the I/O backplane located on the system board.
2. Loosen the two captive screws on the I/O backplane assembly: a. Press the blue button to release the black knob. Figure 26 (page 57) shows the location of the I/O backplane assembly captive screws. b. Turn the black knob counterclockwise until the captive screw is free from the server.
3. Lift the assembly straight up and out of the server. NOTE: Depending on your configuration, you have one of the I/O backplane assemblies shown in Figure 27 (page 58). The top I/O backplane assembly is a PCIe/PCI-X backplane assembly, and the bottom is a PCI-X backplane assembly.
5. Attach the PCIe/PCI-X card to the I/O backplane by tightening the T-15 screw on the I/O backplane. Replacing the I/O Backplane Card Cage To replace the I/O backplane card cage into the server: 1. Align the tabs with the guide slots in the server and slide the I/O backplane assembly into place. 2. Tighten the two captive screws. a. Press the black knob down while turning it clockwise until it is fully tightened. b.
Installing the SAS Smart Array P400 Controller and RAID Battery To install the SAS Smart Array P400 controller and the battery into the server: 1. Open the blue SAS Smart Array P400 controller board lock on the rear panel of the server. SeeFigure 29 (page 60) shows the location of the board lock. 2. Install the SAS Smart Array P400 controller into the slot on the system board as shown in Figure 29 (page 60). 3. Close the board lock over the tab on the SAS Smart Array P400 controller and snap it shut. 4.
5. To install the RAID battery onto the airflow guide: a. Align the tabs on the RAID battery with the slots on the airflow guide. b. Slide the RAID battery toward the rear of the server until the locking clip locks the RAID battery in place (1). Figure 30 Installing the RAID Battery 6. 7. Connect one end of the RAID battery cable to the battery on the airflow guide. Connect the other end of the RAID battery cable to the SAS Smart Array P400 controller.
5. Lock the cover release lever (if necessary) by turning the cam approximately 90 degrees clockwise. Figure 31 Replacing the Top Cover Installing the Server into a Rack or Pedestal This section provides instructions on how to install the server into a rack or a pedestal. Installing the Server into a Rack The following sections describe how to install the server into an HP rack or an approved non-HP rack. HP Rack HP servers that are installed into racks are shipped with equipment mounting slides.
To change the server from a rack mount to a rackless configuration, you need a Server Rackless Mount Kit. The rackless mount kit comes with the HP Integrity rx2660 Server Pedestal Installation Guide. Follow the steps in this installation guide to attach the pedestal to the server. Connecting the Cables This section describes the cables to connect to power the server and to provide LAN connectivity for the server. AC Input Power The server can receive AC input from two different AC power sources.
CAUTION: If the server is expected to remain in standby mode for more than 30 minutes, AC power should be completely removed from the server. You can do this by switching off the circuit breakers which are part of the building installation, disconnecting or switching off a power distribution unit, or by physically removing all power cords from the server.
1. If the server has one power supply installed in slot P1, plug the power cord into that receptacle. Plug the other end of the power cord into an appropriate outlet. NOTE: The LED on the power supply does not illuminate in the standby power state. The LED illuminates green when the server is powered on to full power. If the power restore feature is set to Always On through the iLO 2 MP PR command, the server automatically powers on to the full power state when the power cord is plugged into the server.
Table 25 Setup Checklist (continued) Step 2 Configure the iLO 2 MP LAN Action Choose one of the three methods to configure the LAN for iLO 2 MP access: • DHCP with DNS • ARP Ping • RS-232 serial port 3 Log on to the iLO 2 MP Log in to the iLO 2 MP from a supported web browser or command line using the default user name and password. 4 Change default user name and password Change the default user name and password on the administrator account to your predefined selections.
Figure 33 iLO 2 MP Setup Flowchart Connecting and Setting Up the Console 67
Preparation Before you can configure the iLO 2 MP LAN, you must perform the following tasks: • Determine the physical access method to select and connect cables. • Determine the iLO 2 MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO 2 MP Access Method Before you can access the iLO 2 MP, you must first determine the correct physical connection method. The iLO 2 MP has a separate LAN port from the system LAN port.
Table 27 LAN Configuration Methods DHCP DNS RS-232 Serial Port (iLO 2 MP LC command) LAN Configuration Method Yes Yes No DHCP Yes Yes Yes DHCP, RS-232 serial port, or remote/modem port No No No ARP Ping No Yes No ARP Ping No Yes Yes ARP Ping, RS-232 serial port, or remote/modem port Yes No Yes RS-232 serial port, or remote/modem port No No Yes RS-232 serial port, remote/modem port, or ARP Ping Yes No No Cannot set up the LAN. Reconsider your criteria.
1. Obtain the factory-set DNS name from the iLO 2 MP Media Access Protocol (MAC) address on the Network Information Tag. The Network Information Tag is on the right side of the server, above the rail. The DNS name is 14 characters long, consisting of the letters mp followed by the 12 characters of the MAC address, for example: mp0017A499CD77. This address is assigned to the iLO 2 MP hardware. The iLO 2 MP hardware has a unique MAC address that identifies the hardware on the network.
Table 28 ARP Ping Commands Command Description arp -s This command assigns an IP address to the iLO 2 MP MAC address. This ARP table entry maps the MAC address of the iLO 2 MP LAN interface to the static IP address designated for that interface. ping This command tests network connections. It verifies that the iLO 2 MP LAN port is configured with the appropriate IP address.
1. 2. Ensure the emulation software device is properly configured. The terminal emulation device runs software that interfaces with the server. The software emulates console output as it would appear on an ASCII terminal screen and displays it on a console device screen. To ensure the emulation software is correctly configured, verify the following: a. Communication settings are configured as follows: b.
2. Log in using the default the iLO 2 MP user name and password (Admin/Admin). The MP Main Menu screen appears. TIP: For security reasons, HP strongly recommends that you modify the default settings during the initial login session. See “Modifying User Accounts and Default Password” (page 73).
Setting Up Security For greater security and reliability, HP recommends that iLO 2 MP management traffic be on a separate dedicated management network and that only administrators be granted access to that network. This not only improves performance by reducing traffic load across the main network, it also acts as the first line of defense against security attacks. A separate network enables administrators to physically control which workstations are connected to the network.
Before starting this procedure, you must have the following information: • IP address for the iLO 2 MP LAN • DNS name Obtain the factory-set DNS name from the iLO 2 MP Media Access Protocol (MAC) address on the Network Information Tag. The Network Information Tag is on the right side of the server, above the rail. The DNS name is 14 characters long, consisting of the letters mp followed by the 12 characters of the MAC address, for example: mp0017A499CD77.
Figure 35 Status Summary Page 4. 5. 6. Select the web interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar on the left side of the page. Click an option link to display data in the display screen. Click Refresh to update the display. The iLO 2 MP web interface has a robust help system.
Powering On and Powering Off the Server This section provides information and procedures for powering on and powering off the server.
2. 3. Press the power button to start the server. Start the operating system. For more information, see the operating system documentation.) Powering Off the Server Power off the server using the following methods if the server is in the standby or full power state: • iLO 2 MP PC command • Power button Powering Off the Server Using the iLO 2 MP To power off the server using the iLO 2 MP: 1. Gracefully shut down the operating system. See the operating system documentation for more information. 2.
3. Enter info all from the EFI Shell prompt. The following displays: Shell> - - - - - - - - - - - - Live Console - - - - - - - - - - - info all SYSTEM INFORMATION Date/Time: Mar 6, 2007 13:00:10 (20:07:03:06:13:00:10) Manufacturer: hp Product Name: server rx2660 Product Number: AB419A Serial Number: US64293295 UUID: B6DDD02D-774F-11DB-8759-5250AF09A183 System Bus Frequency: 266 MHz PROCESSOR MODULE INFORMATION CPU Module -----0 # of Logical CPUs ------2 Speed -------1.
System Wake-On-LAN: Enabled BOOT INFORMATION Monarch CPU: Current Monarch CPU Module/ Logical ------0/0 Preferred Monarch CPU Module/ Logical --------0/0 Warnings -------- AutoBoot: OFF - Timeout is disabled Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware.
CHIP REVISION INFORMATION Chip Type ------------------Memory Controller Root Bridge Host Bridge Host Bridge Host Bridge Host Bridge Host Bridge Other Bridge Other Bridge Baseboard MC Logical ID ------0 0 0000 0002 0003 0006 0007 0 0 0 Device ID -----4032 4030 122e 122e 12ee 12ee 12ee 0 0 0 Chip Revision -------0020 0020 0032 0032 0011 0011 0011 0030 5003 0506 SYSTEM SECURITY CONFIGURATION Trusted Boot: Not Supported TPM: Activated TPM Next Boot Status: Activated TPM Vendor ID: 0x15D1 TPM Product ID: 0x0
Table 30 Server Power Button Functions When Server is On and at EFI Action Reaction 1-3 seconds System power turns off immediately (hard power off) 5 seconds or longer System power turns off immediately (hard power off) Table 31 describes what happens when the server is on with the operating system running, and you press the power button.
EFI Menu is Not Available If you cannot access the EFI from either the main disk partition or the CD, use the following tools to help solve the problem: • Front panel LEDs • iLO 2 MP ◦ Console messages ◦ System event logs (SEL) Operating System Does Not Boot If the operating system does not boot, but you are able to reach the EFI from either the main disk partition or the CD, use the following tools to help solve the problem: • Using the EFI Shell, check the system logs and analyze any error message
3. 4. Remove and reinstall the hard drive backplane. Check that connectors are fully engaged. Replace the hard drive backplane. Console Problems Console problems during installations can be caused by faulty interconnections. If you are experiencing monitor, keyboard, or mouse problems: 1. Check the monitor controls. Adjust contrast and brightness as required. 2. Inspect all power and interconnecting cables. Check that all console connectors are fully engaged. 3.
4 Booting and Shutting Down the Operating System This chapter covers procedures for booting and shutting down an operating system on the server. The following operating systems are supported on HP Integrity servers: HP-UX 11i Version 3 (11.31), HP OpenVMS, Microsoft Windows Server 2003, Red Hat Enterprise Linux, and SuSE Linux Enterprise Server. Operating Systems Supported on HP Integrity Servers HP supports the following operating systems on entry-class HP Integrity servers. • HP-UX 11i Version 3 (11.
To correctly view the operating system console messages, go to the Boot Configuration Menu under the EFI Boot Manager menu. From the Boot Configuration Menu, select Console Configuration. The Console Configuration screen displays the current configuration of the system console. EFI Boot Manager ver 2.00 [14.
The EFI Boot Configuration Menu provides the Add a Boot Option, Delete Boot Option(s), and Change Boot Order menu items (use this method if you must add an EFI Shell entry to the boot options list). Operating system utilities for managing the boot options list include the HP-UX setboot command, and the HP OpenVMS @SYS$MANAGER:BOOT_OPTIONS.COM command.
Adding HP-UX to the Boot Options List This section describes how to add an HP-UX entry to the server boot options list. You can add the \EFI\HPUX\HPUX.EFI loader to the boot options list from the EFI Shell or EFI Boot Configuration menu (or in some versions of EFI, the Boot Option Maintenance Menu). NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. This procedure adds an HP-UX item to the boot options list from the EFI Shell.
Booting HP-UX (EFI Boot Manager) From the EFI Boot Manager Menu, choose an item from the boot options list to boot HP-UX. 1. Access the EFI Boot Manager Menu for the server on which you want to boot HP-UX. Log in to the iLO 2 MP and enter CO to choose the system console. When accessing the console, confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, choose Exitfrom the submenus until you return to the screen with the EFI Boot Manager heading. 2.
NOTE: Due to the type of server you purchased, your output might not exactly match the output shown here.
Press Any Key to interrupt Autoboot \efi\hpux\AUTO ==> boot vmunix Seconds left till autoboot 9 [User Types A Key to Stop the HP-UX Boot Process and Access the HPUX.EFI Loader ] Type ’help’ for help HPUX> 5. At the HPUX.EFI interface (the HP-UX Boot Loader HPUX> prompt), enter the boot -is vmunix command to boot HP-UX (the /stand/vmunix kernel) in single-user (-is) mode. NOTE: Due to the type of server you purchased, your sysset output might not exactly match the output shown here.
6. Exit the console and iLO 2 MP interfaces when finished using them. Press Ctrl-B) to exit the system console and return to the iLO 2 MP Main Menu. To exit the iLO 2 MP, enter X at the Main Menu. Shutting Down HP-UX To shut down HP-UX running on a system, use the shutdown command. You have the following options when shutting down HP-UX: • To shut down and reboot an HP-UX system, use the shutdown -r command. • To shut down and halt (power off) an HP-UX system, use the shutdown -h command.
(2) (3) (4) (5) (6) (B) (D) (G) DISPLAY the Boot Options list REMOVE an entry from the Boot Options list MOVE the position of an entry in the Boot Options list VALIDATE boot options and fix them as necessary Modify Boot Options TIMEOUT setting Set to operate on the Boot Device Options list Set to operate on the Dump Device Options list Set to operate on the Debug Device Options list (E) EXIT from Boot Manager utility You can also enter Ctrl-Y at any time to abort this utility.
1. 2. From the EFI Boot Manager menu, choose an item from the boot options list to boot OpenVMS using the chosen boot option. Access the EFI Boot Manager menu for the server on which you want to boot OpenVMS. Log in to the iLO 2 MP and enter CO to choose the system console. NOTE: When accessing the console, confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, choose Exit from the submenus until you return to the screen with the EFI Boot Manager heading. 3.
%SYSINIT-I- waiting to form or join an OpenVMS Cluster %VMScluster-I-LOADSECDB, loading the cluster security database %EWA0, Auto-negotiation mode assumed set by console %EWA0, Merl5704 located in 64-bit, 66-mhz PCI-X slot %EWA0, Device type is BCM5704C (UTP) Rev B0 (21000000) %EWB0, Auto-negotiation mode assumed set by console %EWB0, Merl5704 located in 64-bit, 66-mhz PCI-X slot %EWB0, Device type is BCM5704C (UTP) Rev B0 (21000000) %PKA0, Copyright (c) 2001 LSI Logic, PKM V1.1.
2. At the OpenVMS DCL prompt issue the@SYS$SYSTEM:SHUTDOWN command and specify the shutdown options in response to the prompts given.
2. Access the EFI System Partition (fsX: where X is the file system number) for the device from which you want to boot Windows. For example, enter fs2: to access the EFI System Partition for the bootable file system number 2. The EFI Shell prompt changes to reflect the file system currently accessed. The full path for the Microsoft Windows loader is \efi\microsoft\winnt50\ ia64ldr.efi and it should be on the device you are accessing.
1. 2. From the EFI Boot Manager menu, choose an item from the boot options list to boot Windows using the chosen boot option. Access the EFI Boot Manager menu for the server on which you want to boot Windows. Log in to the iLO 2 MP and enter CO to choose the system console. When accessing the console, confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, choose Exit from the submenus until you return to the screen with the EFI Boot Manager heading. 3.
You can use this method when using a graphical interface to the server. • Issue the shutdown command from the Windows command line. For more information, see “” (page 99). You can issue this command from a command prompt through the Special Administration Console (SAC) or from any other command line. The Windows shutdown command includes the following options: /s Shuts down and halts (power off) the server. This is the equivalent of Start—>Shut Down, Shut down.
Booting and Shutting Down Linux This section covers booting and shutting down Linux on entry-class HP servers. Procedures for Red Hat Enterprise Linux and SuSE Linux Enterprise Server are given in this section. • To add a Linux entry to the boot options list, see “Adding Linux to the Boot Options List” (page 100). • To boot Linux on entry-class HP Integrity servers, use the following procedures.
• bcfg boot mv #a #b: Moves the item number specified by #ato the position specified by #b in the boot options list. • bcfg boot add # file.efi "Description": Adds a new boot option to the position in the boot options list specified by #. The new boot option references file.efi and is listed with the title specified by Description. For example, bcfg boot add 1 \EFI\redhat\elilo.efi "Red Hat Enterprise Linux" adds a Red Hat Enterprise Linux item as the first entry in the boot options list.
3. Enter ELILO at the EFI Shell command prompt to launch the ELILO.EFI loader. If needed, you can specify the loader path by entering \EFI\redhat\elilo at the EFI Shell command prompt. 4. Allow the ELILO.EFI loader to proceed with booting the Red Hat Enterprise Linux kernel. By default, the ELILO.EFI loader boots the kernel image and options specified by the default item in the elilo.conf file. To interact with the ELILO.
4. Allow the ELILO.EFI loader to proceed with booting the SuSE Linux kernel. By default, the ELILO.EFI loader boots the kernel image and options specified by the default item in the elilo.conf file. To interact with the ELILO.EFI loader, interrupt the boot process (for example, enter a space) at the ELILO boot prompt. To exit the loader, use the exit command. Shutting Down Linux Use the shutdown command to shut down Red Hat Enterprise Linux or SuSE Linux Enterprise Server.
5 Troubleshooting This chapter provides a preferred methodology (strategies and procedures) and tools for troubleshooting server error and fault conditions. General Troubleshooting Methodology There are multiple entry points to the troubleshooting process, dependent upon your level of troubleshooting expertise, the tools/processes/procedures which you have at your disposal, and the nature of the system fault or failure.
Should a failure occur, the System Insight Display LEDs and the system event log (SEL) help you identify the problem or CRU: • LEDs. The front panel LEDs and LAN LEDs of the server change color and blink to help identify specific problems. • The System Event Log ( SEL) provides detailed information about the errors identified by the LEDs.
Table 33 Troubleshooting Entry Points (continued) Entry Point Subsection or Location Offline and Online Diagnostics/INIT button “Troubleshooting Tools” (page 111) System Event Analyzer (SEA) “Troubleshooting Tools” (page 111) (see also http:// h18023.ww1.hp.com/support/svctools/webes for more information about this tool) Basic and Advanced Troubleshooting Tables The following troubleshooting tables are designed for use by both trained and untrained support personnel.
Table 35 Basic Low End Troubleshooting Step Condition Action 1 Server appears “dead” -- no front panel LEDs are on, Nothing is logged for this condition. and no fans are running. 1. For new server installations, review the install procedures. 2. Verify that the power cord(s) are connected to both the power supplies and to the AC receptacle(s). 3. Verify that AC power, at the proper AC voltage levels, is available to the receptacle(s). 4.
Table 35 Basic Low End Troubleshooting (continued) Step Condition Action off/steady green, external health is steady green, power is steady green. 3a Both front panel system health LED and internal health A warning or critical failure has been detected LED are flashing amber. and logged, while booting or running system firmware (system health is flashing amber, internal health is flashing amber, external health is steady green, and power is steady green).
Table 35 Basic Low End Troubleshooting (continued) Step Condition Action 1. Verify that the proper terminal type is set: Supported settings are hpterm, VT100+ (default), and VTUTF8. 2. Verify that the RS-232C configuration matches between the server and the local console or modem (see “Supported Configurations” (page 121)). 3. Look for loose, damaged, or disconnected power and signal cables on the I/O backplane.
Table 35 Basic Low End Troubleshooting (continued) Step Condition Action The preceding problem is fixed when all of these LEDs remain off, after next power on. 5 Cannot see OS prompt on system console. Front panel LEDs indicate that the server power is turned on, and that the server is either booting or running the OS. Nothing may be logged for this condition (system health is steady green, internal health is steady green, external health is steady green, power is steady green).
Table 36 Advanced Low End Troubleshooting (continued) Step Symptom/Condition Action The preceding problem is fixed when the MCA does not repeat, or the source of the MCA has been determined and dealt with. 8b MCA occurs during server operation; server reboot of OS is prevented.
Table 37 External Health LED States Definition Flash Rate LED Color Health good on all external CRUs and system power is off. LED Off Off System power is on; externally serviceable components (usually accessible from front or back, such as fans and power supplies) are okay. Steady Green An externally accessible CRU failed (system is on or in standby mode). Usually, this is a power supply or fan failure. Check front/back LEDs for failed component. Flash 1 Hz Amber Amber supersedes green.
Table 40 VFP Internal Health Description Off On Green Internal parts, including CPUs and memory, okay Flashing Amber An internally accessible CRU failed: check System Insight Display System Health LED The rx2660 server has this LED for the following reasons: • To carry forward the ATTENTION functionality of legacy Integrity and HP9000 front panel designs • To give the customer an indication of whether the system is up or down (external and internal health LEDs do not tell the user if the sys
System Insight Display LEDs The System Insight Display improves serviceability by enabling you to look in a single location for the LEDs that provide failing CRU locating/mapping information. These amber LEDs are only lit when a failure occurs; otherwise, they are off. The System Insight Display is located on the front panel of the server. A diagnostic LED exists for each CRU in the system, including all DIMMs.
Online Diagnostics/Exercisers Online support tools are available which permit centralized error archiving, and which provide hardware inventory tools, as long as the agents/providers that support them are installed on the managed server. On HP-UX systems, the legacy tools within OnlineDiag are supported. The online support tools, on the HP-UX 11.
Table 44 Online Support Tools List (continued) Functional Area Information Verify Exercise Diagnose Expert Add-On Network I/O Yes Cards Yes Yes No Yes Add-On Mass Storage Yes I/O Cards No No No No Linux Online Support Tools Online support tools are provided through Insight Manager (IM7) on Linux hosted systems. The exact coverage of these tools is the same as for the current IA-32 implementation.
Table 46 General Diagnostic Tools List (continued) Diagnostic Tool Description (see http://h18023.www1.hp.com/support/svctools/webes for more information about this tool). MCA Analyzer Program that assists in the evaluation of an MCA or HPMC. Available as both a standalone, PC-based program, and as a monitor.
WBEM Indication Providers and EMS Hardware Monitors Hardware monitors are available to monitor the following components (These monitors are distributed free on the OE media): • Server/fans/environment • CPU monitor • UPS monitor* • FC hub monitor* • FC switch monitor* • Memory monitor • Core electronics components • Disk drives • Ha_disk_array NOTE: No SysFaultMgmt WBEM indication provider is currently available for components followed by an asterisk.
NOTE: • E shows only event logs for Warning, Critical, or Fatal faults by default; F shows all event log outputs. • System Event Logs (SELs) are never overwritten, unless they are first manually cleared: since they employ ring buffering, oldest logs get overwritten first. Forward Progress Logs (FPL) are circular and contain additional, non-critical information. • The alert threshold can be changed. iLO 2 MP Event Logs The iLO 2 MP provides diagnostic and configuration capabilities.
Log Name Entries % Full Latest Timestamped Entry --------------------------------------------------------------------------E - System Event 12 1 % 31 Oct 2003 23:37:45 Event Log Navigation Help: + D F L J H K T A U ? Q Ctrl-B View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g.
Display Mode Configuration: H - Hex mode Current -> K - Keyword mode T - Text mode Enter new value, or [Q] to Quit: 6. To decode the blinking state of system LED, review the entire SEL and look at events with alert level 3 and above.
The following is a list of all eCRUs in the rx2660 server (see Appendix A (page 200) for CRU part numbers): • *Power supply (1 and 2) • Console device • Power cords • * SAS DVD and 2.
5. The next step would be to add one pair of DIMMs. Remember to remove the AC power cord(s) before making this configuration change. Here is the output of the MP DF command you should expect at this point (this example has two ranks of DIMMs installed).
Troubleshooting rx2660 CPU The rx2660 server supports both single- and dual-core processors. Each rx2660 server supports one or two IPF processor modules. The dual-core processor modules contain two individual CPU cores. This results in four physical CPUs when two processor modules are installed in rx2660 servers. Furthermore, unlike previous IPF processor modules, each physical CPU core contains logic to support two physical threads.
Table 47 Processor Events That Light System Insight Display LEDs (continued) Diagnostic LED(s) Sample IPMI Events Cause Source Notes errors on processor Processors Type E0h, 5824d:26d PFM_CORR_ERROR_MEM Processors Type 02h, 02h:07h:03h VOLTAGE_DEGRADES_TO_NON_RECOVERABLE Too many WIN Agent corrected errors detected by platform Threshold exceeded for cache errors from processor corrected by zx2 Voltage on CRU is inadequate Power Pod voltage is out of range (likely too low) BMC Table 48 Processo
Table 48 Processor Events That Could Light System Insight Display LEDs (continued) Diagnostic LED(s) Sample IPMI Events Cause Source Processors Type E0h, 67d:26d The logical monarch CPU (thread) has timed out SFW A logical slave CPU (thread) is incompatible with logical monarch CPU SFW CPU PAL incompatible with processor SFW A processor failed SFW A logical CPU (thread) failed early self test SFW No physical CPU cores present BMC BOOT_MONARCH_TIMEOUT Processors Type E0h, 57d:26d BOOT_INC
Customer Messaging Policy • Only light a diagnostic LED for memory DIMM errors when isolation is to a specific memory DIMM. If any uncertainty about a specific DIMM, then point customer to the SEL for any action and do not light the suspect DIMM CRU LED on the System Insight Display. • For configuration style errors, for example, no DIMMs installed in 0A and 0B, follow the HP ProLiant policy of lighting all of the CRU LEDs on the diagnostic LED panel for all of the DIMMs that are missing.
For the PCI-X I/O backplane: • Two LBA chips use two dual-rope (4 ropes total) interfaces to support two single 64-bit PCI-X slots running @ 133 MHz • One LBA chip uses one quad-rope interface to support one single 64-bit PCI-X slot running @ 266 MHz For the PCI-X/PCIe backplane: • One LBA chip uses one dual-rope interface to support one single 64-bit PCI-X slot running @ 133 MHz • Two LBA chips use two quad-rope (8 ropes total) interfaces (for customer use) to support two PCI express x8 slots Power
booting (before the system has passed EFI_EXIT_BOOT_SERVICES), the BMC immediately powers the server off on a button press, since there is no concept of soft shutdown in this state. In the event that the OS is absent or hung, or that the manageability subsystem (specifically the BMC) in the server is not responding, a greater than four second press of the power button is required to power off the system (a less than four second press on the power button has no effect).
I/O Backplane (LBAs/Ropes/PDH/PCI-X/PCIe Slots) This subsection provides information on troubleshooting issues with the three public PCI-X/PCIe slots. I/O Subsystem Behaviors The main role of the I/O subsystem is to transfer blocks of data and instruction words between physical shared memory and virtual memory (system disks / disk array).
Table 54 I/O Card Events That Could Light System Insight Display LEDs (continued) Diagnostic LED(s) Sample IPMI Events Cause Source consumption beyond the supported limit I/O Card Type E0h, 137d:26d Notes configuration exceed” Insufficient power to power on a hot-plug PCI-X slot SFW Display EFI warning message “Failed I/O slot(s) deconfigured” PCI slot standby power failed SFW Either a card / slot problem. Re-seat card first. PCI-X hot-plug controller failed SFW Either a card / slot problem.
Table 54 I/O Card Events That Could Light System Insight Display LEDs (continued) Diagnostic LED(s) Sample IPMI Events Cause Source I/O Card Type E0h, 7346d PCIe link failed to train SFW Notes CC_IODISC_LBA_LINK_TRAIN_ERR I/O Card Type E0h, 7356d PCIe link is not running at max capable bandwidth IO_PCIE_LINK_SUBOPTIMAL SFW Table 55 PCI-X Rope to ACPI Paths Physical Slot # Physical Rope Number Logical ACPI Path 1 - public PCI- X @ 266 MHz 12 - 15 Acpi(HWP0002,PNP0A03,700)/Pci(1|0) 2 - publi
Table 58 iLO 2 MP Status LEDs iLO 2 MP Status LED LED State iLO 2 MP heartbeat Flashing green iLO 2 MP self-test Off: The LED is steady amber when AC power is applied.
a. b. c. 4. Turn off the server power button and unplug the AC power cords and any cables. Re-seat all of the SAS disk drives installed in the server. Reconnect the AC power cords and any cables. Restart the server to determine whether the LEDs now become illuminated during the boot. If not, contact your reseller. Use the EFI Shell info io command to check the SCSI drives. System LAN LEDs There are two system LAN LEDs on the rear bulkhead of the HP Integrity rx2660 server.
Table 62 Normal Boot Process LED States (continued) Step System Health Internal Health External Health Power System Insight Display Normal Power-Up Through OS Boot 5 Off Steady green Steady green Steady green Off System is booting firmware (has passed BOOT_START in firmware). 6 Steady green Steady green Steady green Steady green Off System has finished booting firmware and an OS is either booting or running.
It should be noted that problems due to firmware are relatively rare, and you should look for other problem causes first. If you are dealing with a firmware problem, the probable failure areas are as follows: • Unsupported firmware installation • Corrupt firmware installation To troubleshoot firmware problems: 1. Verify that all system and BMC firmware components are from the same release (use the iLO 2 MPsr command). 2. Reinstall all firmware. Updates The firmware version 03.
Within the server, temperature sensors report server temperature to the BMC. The BMC controls fan speed, based on this information. Temperature sensors are found on: • Display panel, where a thermal sensor detects the ambient room temperature. This sensor reading is the main parameter used to regulate fan speed, under normal conditions.
2. 3. 4. 138 Collect the following information: • The model number of your server (for example, rx2660). • The product number of your server. This can be found on the identification label, which is found at the front of the unit. • The serial number of your server. This can be found on the identification label. Be familiar with your system configuration.
6 Removing and Replacing Server Components This chapter describes safety information, required service tools, accessing the server, and the removal and replacement of hardware components for the server.
Server Component Classification The server components are classified into three major categories: • Hot-swappable • Hot-pluggable • Cold-swappable The following sections provide a brief explanation of each category and the classifications for the server components. Hot-Swappable Components A component is defined as hot-swappable if you can remove it from the server while the server remains operational, and requires no software intervention prior to removing the component.
• Diagnostic board • Fan / display board • SAS backplane • System board Accessing a Rack Mounted Server The server is designed for rack mounting. The following procedure explains how to gain access to a server that is mounted in an approved rack. For rack installation instructions, review the documentation in the universal rack-mounting kit included with your server.
Removing and Replacing the Top Cover NOTE: When the top cover is open or removed while the server is running, the server fans increase to high speed to assist cooling. When the top cover is replaced at the end of the operation, the server fans return to normal speed. 15 minutes After 15 continuous minutes of having the chassis cover open, the BMC issues a soft shutdown. It tells the operating system to gracefully shut the operating system down.
4. 5. 6. Push the cover release lever down into the latched position (3). Lock the cover release lever (if required) by turning the cam approximately 90 degrees clockwise (4). Replace the allen wrench on the rear panel of the server. Figure 39 Replacing the Top Cover Removing and Replacing the Airflow Guide The airflow guide in the server directs airflow from the system fans to the processors and the system memory on the system board.
Figure 40 Airflow Guide Location 3. 4. Lift the fan carrier handle up approximately 3 cm (1.5 in) (1). See Figure 41.
Replacing the Airflow Guide To replace the airflow guide: 1. Ensure the fan carrier handle is raised enough to replace the airflow guide. 2. Place the airflow guide on the edge of the fan carrier and push it down into place on the processor cage (1). See Figure 42 (page 145). 3. Push the fan carrier handle down until it is flush against the airflow guide (2). Figure 42 Replacing the Airflow Guide 4. 5. 6.
Figure 43 Data Center Server Fan and Cooling Zones Office Friendly Server There are six interchangeable, hot-swappable dual-rotor server fans in the Office Friendly rx2660 server. The Office Friendly fans have two fan rotors per fan. Fans 1 through 4 are located in a removable fan carrier directly behind the front bezel. Fan units 5 and 6 are located in a removable I/O fan carrier between the SAS backplane and the I/O card cage. The server is set up into three cooling zones. Fans 1 and 2 cool Zone 1.
Figure 44 Office Friendly Server Fan and Cooling Zones Removing a Server Fan CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions might result in damage to the server. NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server. To remove a server fan unit: 1. If rack mounted, slide the server completely out from the rack.
IMPORTANT: Data Center Office Friendly 3. You can have one failed fan per zone. The fans speed up to compensate for the failed fan. If two fans fail in a given zone, you have 30 seconds to replace the failed fan. Otherwise, the server performs a soft shut down due to an overheat condition. You can have one failed fan rotor per zone in Zone 1 or Zone 3. The fans speed up to compensate for the failed fan rotor.
Figure 46 Removing and Replacing an Office Friendly Server Fan Replacing a Server Fan To replace a server fan: CAUTION: To prevent server components from overheating, replace the fan within 40 seconds. Failure to observe this caution causes the server to automatically shut down to prevent an overtemperature condition. NOTE: The fan unit is keyed to fit into the fan housing in one orientation only. The release tab is on the right side of the fan unit when viewed from the front of the server. 1.
The supported configuration of the Office Friendly server is two power supplies. You can install or replace a hot-swappable power supply using the procedures in this section when power is on or off. CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can cause damage to the server. NOTE: A hot-swappable device does not require that you interact with the operating system before the device is removed from, or installed into, the server.
Figure 47 Removing and Replacing a Power Supply Replacing a Power Supply To replace a power supply: 1. Remove the metal filler panel, if necessary. 2. Supporting the power supply with both hands, slide it into the empty slot until it clicks into place (2). IMPORTANT: panel. 3. 4. Ensure the power supply is flush with the adjacent power supply or metal filler Plug the power cord into the power supply receptacle. Attach the power cord to the power cord anchor attached to the power supply.
Figure 48 Removing and Replacing a Hard Drive Filler Replacing a Hard Drive Filler To replace a hard drive filler: 1. Orient the hard drive filler so that the airflow holes are on the bottom of the filler. 2. Insert the filler into the slot guides, and slide the filler into the slot until it clicks into place and is fully seated (2). Removing and Replacing a Hot-Pluggable SAS Hard Drive You can install up to eight hot-pluggable SAS hard drives, located on the front panel of the server.
3. Gently slide the hot-pluggable hard drive out of the server (3). Figure 49 Removing a Hot-Pluggable Hard Drive NOTE: For cooling purposes, always leave hard drive fillers in empty drive slots. Replacing a SAS Hard Drive To install a SAS hard drive: NOTE: 1. Load the SAS hard drives in order, starting with number 8, working from right to left. Remove the SAS hard drive filler if required. See “Removing a Hard Drive Filler” (page 151). NOTE: Save the SAS hard drive filler for future use.
4. Observe the following SAS hard drive LEDs to ensure the drive is functional. • Drive activity LED • Drive status LED Removing and Replacing the DVD Drive The DVD drive is located in the front of the server. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an AC power source is connected.
Removing the Front Bezel To remove the front bezel: 1. Power off the server and disconnect the power cables. See “Powering On and Powering Off the Server” (page 77). 2. If rack mounted, slide the server out from the rack. See “Extending the Server from the Rack” (page 141). 3. Remove the four T-10 screws that hold the bezel to the server. There are two screws on each side of the server that attach to the bezel through the rack flanges (3). Figure 52 Removing the Front Bezel 4. 5. 6. 7. 8.
1 System Insight Display power cable (disconnected from fan/display board) 2 T-10 bezel screw location Replacing the Front Bezel To replace the front bezel: 1. Guide the power connector on the System Insight Display through the hole in the server chassis. See Figure 53. 2. Align the bezel slots with the tabs on the server, and rotate the bezel downward and gently push it into place so it is flush with the front server wall. 3. Replace the screws that attaches the bezel to the server. 4.
Figure 54 Removing the System Insight Display from the Front Bezel Replacing the System Insight Display To replace the System Insight Display: 1. Insert the System Insight Display into the opening in the front bezel and push the board toward the rear of the server until it snaps into place. 2. NOTE: 3. 4. 5. 6. 7. 8. Replace the front bezel on the front of the server. See “Replacing the Front Bezel” (page 156). Reconnect the System Insight Display power cable to the fan/display board.
10. Verify the serial number and model string data information copied onto the new board by doing the following: a. Boot to EFI. b. Enter Service mode: Shell> sysmode service Current System Mode: ADMIN You are now in SERVICE mode. c.
4. 5. Remove all of the fans from the fan carrier. See “Removing a Server Fan” (page 147). Lift up on the fan carrier assembly handle and rotate it approximately 90 degrees (1). See Figure 55.
6. Lift the fan carrier assembly straight up and out of the server (2). See Figure 56 or Figure 57. Figure 56 Data Center Fan Carrier Assembly Removed Figure 57 Office Friendly Server Fan Carrier Assembly Removed Replacing the Fan Carrier Assembly This procedure applies to the Data Center server fan assembly, or the Office Friendly server fan assembly. To replace the fan carrier assembly: 1.
2. 3. 4. 5. 6. Rotate the fan carrier assembly handle downward approximately 90 degrees until it closes flush against the airflow guide. Install the fans in to the fan carrier. See “Replacing a Server Fan ” (page 149). Replace the top cover. See “Replacing the Top Cover” (page 142). If rack mounted, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 141). Reconnect the power cables and power on the server. See “Powering On and Powering Off the Server” (page 77).
Figure 58 Removing and Replacing the Data Center Server I/O Fan Carrier Assembly 1 Power cable 2 T-15 screws (4) Figure 59 Removing and Replacing the Office Friendly Server I/O Fan Carrier Assembly 2 T-15 screws (4) Power cable Lift the assembly straight up and out of the server. 1 7.
Replacing the I/O Fan Carrier Assembly This procedure applies to both the Data Center server and Office Friendly server. To replace the I/O fan carrier assembly: 1. Align the pins on the system board with the holes in the I/O fan assembly, and put the assembly straight down into the server. 2. Attach the assembly to the server chassis by tightening the four T-15 screws. See Figure 58 (page 162) or Figure 59 depending on your server type. 3. Install the fans into the I/O fan carrier assembly.
5. Loosen the two captive screws. See Figure 60 for the screw locations. a. Press the blue button to release the black knob. b. Turn the black knob counter-clockwise until the captive screw is free from the system board. Figure 60 Removing the I/O Backplane Assembly 6. Lift the assembly straight up and out of the server.
1 2 3 4 Slot 1 (top, PCIe/PCI-X board; bottom PCI-X board) Slot 2 (top, PCIe/PCI-X board; bottom PCI-X board) Slot 3 (PCI-X) I/O backplane riser board (top, PCIe/PCI-X board; bottom PCI-X board) 5 6 7 8 Guide tabs Gate latches (for full-length cards) Bulkhead fillers Sheet metal enclosure Replacing the I/O Backplane Assembly To replace the I/O backplane assembly: 1. Transfer any I/O cards from the removed I/O backplane assembly to the replacement I/O backplane assembly. 2.
2. 3. 4. 5. 6. If rack mounted, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 141). Remove the top cover. See “Removing the Top Cover” (page 142). Disconnect all internal and external cables attached to the PCI-X/PCIe cards in the I/O backplane assembly. Remove the I/O backplane assembly. See “Removing the I/O Backplane Assembly” (page 163).
Removing and Replacing the Fan / Display Board The fan/display board is a combination board that provides and supports the following functionalities: • Fan power for the server fans • Power switch and status LEDs • DVD drive • Front panel USB port • Front panel VGA port The fan/display board contains the power switch and the following status LEDs: • Power LED • System health LED • Internal health LED • External health LED • Locator (UID) LED WARNING! Ensure that the system is powered off
Figure 62 Removing and Replacing the Fan / Display Board 1 2 Cables connected to the fan/display board Captive thumbscrews 3 4 Keyways on the fan/display board Fan/display board NOTE: Figure 62 (page 168) shows the Data Center fan/display board. The Office Friendly board is nearly identical. Replacing the Fan / Display Board To replace the fan/display board: 1. Align the connectors with the openings on the front bezel and place the fan/display board onto the guide pins.
7. Reconnect the power cables and power on the server. See “Powering On and Powering Off the Server” (page 77). NOTE: When replacing the fan/display board you are prompted to copy the primary UUID to the secondary location (PRI to SEC). Reply y. Removing and Replacing System Memory System memory modules, or DIMMs, are located on the system board. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure.
Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: • Supported DIMM sizes and memory configurations • DIMM load order • DIMM slot IDs Supported DIMM Sizes System DIMMs seat onto the memory boards. The minimum server configuration requires at least one memory pair, or group of two DIMMs.
3. 4. Remove the top cover from the server. See “Removing the Top Cover” (page 46). Complete the following memory installation prerequisite tasks before installing the memory: a. Determine the DIMM load order. For more information, see “Memory Load Order” (page 170). b. See Figure 63 to determine the DIMM slots to populate. c. Read, understand, and follow the general guidelines to install memory in the server. See “Memory Loading Rules and Guidelines” (page 170). 5. Install the DIMM: a.
WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an AC power source is connected. These voltages are present even when the main power switch is in the off position. Failure to observe this warning can result in personal injury or damage to equipment. CAUTION: Ensure that processor speeds and cache sizes are identical for all processors.
c. Rotate the processor tool counter-clockwise 180 degrees. CAUTION: The processor zero insertion force (ZIF) socket is locked and unlocked by turning the processor tool half of a full turn. The counter-clockwise 180 degree rotation (half turn) unlocks the socket. A clockwise 180 degree rotation locks the socket. Attempting to turn the locking mechanism more than 180 degrees can severely damage the socket. d. Refasten the processor install tool (2.5 mm driver) to the tool holder on the airflow guide. 8.
Figure 65 Processor Cage Open Figure 66 Processor Power Connectors and Cables Figure 67 shows the processor ZIF socket location and the alignment holes of an installed processor.
Figure 67 Processor ZIF Socket, and Alignment Holes and Posts 1 2 3 4 5 Alignment hole on processor ZIF socket for processor 0 Processor 0 (in slot 0) Alignment hole on processor Alignment post on processor cage 6 7 8 9 10 Processor slot 1 ZIF socket for processor 1 Processor slot 1 dust cover Alignment post on processor cage Processor 1 slot label (module 1) Removing and Replacing a Processor 175
Figure 68 ZIF Socket Unlocked Installing a Processor NOTE: Prior to installing a processor into the server, read the following instructions carefully and refer to the figures in this chapter for a complete understanding of this process. To install a processor: 1. Power off the server and disconnect the power cables. See “Powering On and Powering Off the Server” (page 77). 2. If rack mounted, slide the server out from the rack until it stops. See “Extending the Server from the Rack” (page 141). 3.
12. Align the alignment holes on the processor with the alignment posts on the processor cage, and carefully lower the processor onto the processor socket. See Figure 67. CAUTION: Do not press the processor into the socket. When properly aligned, the processor pins seat into the socket. No additional pressure is required. Damage to the pins can occur if pressure is applied. 13. Lock the processor into the socket on the processor board. See Figure 67. a. Unfasten the processor install tool (2.
1. 2. 3. 4. 5. Power off the server and disconnect the power cables. See “Powering On and Powering Off the Server” (page 77). If rack mounted, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 141). Remove the top cover. See “Removing the Top Cover” (page 142). Loosen the three captive screws shown in Figure 69 (page 178). a. Press the blue button to release the black knob. b.
Figure 70 Power Supply Housing Removed From the Server 1 Captive screws 2 Guide tabs Replacing the Power Supply Housing To replace the power supply housing: 1. Insert the tabs on the power supply housing into the server guide slots and align the BPS riser board with the connector on the system board. Set the power supply housing into place. 2. Tighten the three captive screws. a. Press the black knob down while turning it clockwise until it is fully tightened. b.
Removing and Replacing the Power Supply Riser Board The power supply riser board attaches the power supplies to the system board. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an AC power source is connected. These voltages are present even when the main power switch is in the off position.
3. 4. 5. 6. 7. Turn the knurled thumb screws clockwise until the power supply riser board tightens to the power supply housing. Replace the top cover. See “Replacing the Top Cover” (page 142). If rack mounted, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 141). Replace the power supplies. See “Replacing a Power Supply” (page 151). Reconnect the power cables and power on the server. See “Powering On and Powering Off the Server” (page 77).
Example 1 FRUID example [mp001cc4fca06a] MP> cm (Use Ctrl-B to return to MP main menu.
3. Insert a flat tool under the battery retaining clip and carefully push it away from the battery. Lift the battery from the socket. Figure 72 System and iLO 2 MP Battery Locations 1 System battery 2 iLO 2 MP battery Replacing the Battery on System Boards with EDC < 4739 To replace the system or iLO 2 MP battery in the socket: 1. Insert the replacement battery into the socket on the system board. NOTE: 2. 3. 4. 5. The positive terminal of the battery is designated by the + sign.
To install the battery clip: WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. These voltages are present even when the main power switch is in the off position. Failure to observe this warning can result in personal injury or damage to equipment.
4. Replace the top access cover. See “Replacing the Top Cover” (page 142) Removing and Replacing the Battery in the Socket To replace the system or iLO 2 MP battery in the socket: 1. Remove the top access cover. See “Removing the Top Cover” (page 142). 2. Remove the power supply housing from the system board. Place the power supply housing on an ESD protected surface. IMPORTANT: Do not remove or replace the battery until the power supply housing has been removed.
3. Ensure the battery is carefully removed. This is performed by holding the battery socket stationary with one hand while tilting the battery away from the battery socket using the other hand. See Figure 77 CAUTION: Ensure the battery socket is secured and stationary when tilting the battery out of or into the battery socket. If the socket is not held firmly, the socket solder joint could crack and separate from the board surface, rendering your system inoperable.
IMPORTANT: You must run the supported version of the HP-UX operating system to utilize the TPM security component. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an AC power source is connected. These voltages are present even when the main power switch is in the off position.
1. To insert the TPM: a. Align the TPM connector pinouts with the pins on the system board socket. NOTE: The female connector on the TPM has one pinout plugged, which aligns with a missing pin on the male connector on the system board. b. 2. 3. 4. 5. 6. 7. 8. 9. Push the TPM straight down into the socket until it is fully seated. See Figure 78. Replace the top cover. See “Replacing the Top Cover” (page 142). If rack mounted, slide the server completely into the rack.
2. 3. 4. If rack mounted, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 141). Remove the top cover. See “Removing the Top Cover” (page 142). Disconnect the internal SAS cables attached to the board. See Figure 79. CAUTION: When disconnecting the SAS cables, note the labeling on the cables. When reconnecting these cables, match each cable with the appropriate socket on the Smart Array P400 controller. If the cables are mismatched, the server might not reboot.
7. To remove the battery from the top of the airflow guide: a. Push the battery retaining clip away from the battery (1) as shown in Figure 80. b. Slide the battery to disengage the battery posts from the slots on the airflow guide (2). c. Lift the battery off of the airflow guide. Figure 80 Removing the Battery from the Airflow Guide Removing the PCIe Expansion Board To remove the PCIe expansion board: 1. Power off the server and disconnect the power cables.
5. Pull the PCIe expansion board straight up and out of the server (2). Figure 81 Removing the PCIe Expansion Board Replacing the Smart Array P400 Controller Board To replace the Smart Array P400 controller board: 1. Insert the SAS core I/O Smart Array P400 controller board into the dedicated slot: a. Align the card connector with the slot on the system board. b. Apply firm, even pressure to both sides of the card until it fully seats into the slot. c.
Figure 82 Installing the Battery on the Airflow Guide 4. 5. 6. 7. Plug the battery cable into the connector on the SAS core I/O RAID board. Replace the top cover, unless you continue with replacing the PCIe expansion board. See “Replacing the Top Cover” (page 142), or proceed to “Replacing the PCIe Expansion Board” (page 192). If rack mounted, slide the server completely into the rack, unless you continue with replacing the PCIe expansion board.
Figure 83 Installing the PCIe Expansion Board 4. 5. 6. Replace the top cover. See “Replacing the Top Cover” (page 142). If rack mounted, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 141). Reconnect the power cables, and power on the server. See “Powering On and Powering Off the Server” (page 77). Removing and Replacing the SAS Backplane Board Serial-attached SCSI (SAS) is a new, faster version of the industry standard SCSI technology.
The SAS backplane attaches to an interconnect board that functions as a link between the midplane board and the SAS backplane. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to performing this procedure. Voltages are present at various locations in the server whenever an AC power source is connected. These voltages are present even when the main power switch is off. Failure to observe this warning can result in personal injury or equipment damage.
Figure 84 Removing and Replacing the SAS Backplane Replacing the SAS Backplane To replace the SAS backplane: 1. Pull the release mechanism toward the front of the server and hold it there to allow the SAS backplane to be installed. 2. Align the three keyway slots of the SAS backplane with the guide posts on the disk drive cage and guide the board down until it is flush with the SAS drive cage (4). 3. Let go of the release mechanism to lock the board in place. 4.
Removing and Replacing the System Board IMPORTANT: If your system board has a TPM installed, you must order a new TPM when you order a replacement system board. Before replacing the system board, you must first back up the current TPM settings. See the HP-UX operating system documentation for more information. The TPM is not a customer-installable component. If you need to replace a TPM on a replacement system board, contact an HP authorized service provider.
1. Save your system configuration and iLO 2 MP configuration settings. IMPORTANT: Before removing the system board, record all boot configuration settings (find the settings using the INFO ALL EFI command). You must reset these values after replacing the battery. Use the LS EFI command to gather the LAN configuration information. You can also use the non-volatile RAM configuration backup (NVRAM) backup utility to back up and store these values. The utility is located on the HP website at http://www.hp.
Figure 85 Removing and Replacing the System Board 1 System board connections 2 System board unlocking post NOTE: If the optional Smart Array P400 controller and PCIe expansion boards are installed in your server, the SAS cables will not be plugged into the system board as shown in Figure 85 (page 198). Replacing the System Board CAUTION: When replacing an Office Friendly system board, you must use system board part number AB419-69004 or the server will not power on.
1. Insert the new system board with the back of the system board going into the server first. Guide the system board onto the guide pins, and slide the system board into the keyways. NOTE: When replacing the system board you are prompted to copy the secondary UUID to the primary location (SEC to PRI). Reply y. ( 2. 3. 4. 5. 6. 7. Reconnect the cables that attach to the system board (1). See Figure 85. Replace the I/O fan carrier. See “Replacing the I/O Fan Carrier Assembly” (page 163).
A Customer Replaceable Units Information This appendix provides the following information for each field replaceable unit: • Manufacturing part number • Description • Replacement part number • Exchange part number Parts Only Warranty Service Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge. For parts only warranty service, CSR part replacement is mandatory.
Table 67 Customer Self Repair Information (continued) Code Level CY Optional N No Description Comments Level C with instructions available in the service guide High technical skills required. Not a customer replaceable part. Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider install or replace the part.
Table 68 HP Integrity rx2660 CRU List (continued) Manufacturing Part Number Description Replacement Part Exchange Part Number Number Customer Self Repair AB419-60002 I/O backplane assembly, PCI-X AB419-67002 AB419-69002 BY AB419-60003 I/O backplane assembly, PCIe / PCI-X AB419-67003 AB419-69003 BY AB419-60010 SAS backplane AB410-67010 n/a BY AB419-60005 System Insight Display (Diagnostic Panel) AB419-67005 n/a BY 380622-001 Bulk power supply 403781-001 n/a AY 379123-001 Bulk po
Table 68 HP Integrity rx2660 CRU List (continued) Manufacturing Part Number Description Replacement Part Exchange Part Number Number Customer Self Repair • DVD signal cable • SAS power cable • Display/fan board to system board power cable • CPU power cable • Intrusion switch and cable n/a SAS cable AB419-67013 n/a AY 394028-003 Bezel AB419-67014 n/a AY 394037-001 Top cover AB419-67015 n/a AY 6070B0176101 Top cover, Office Friendly AB419-67022 n/a AY 376383-002 SAS disk filler panel
B Upgrades This appendix provides instructions to upgrade the I/O backplane and the processor. Upgrading the I/O Backplane This section details how to upgrade the I/O backplane assembly from a PCI-X to a PCI-X/PCIe back plane assembly. I/O Backplane Upgrade Overview This section shows you how to upgrade the I/O backplane from a PCI-X I/O backplane to a PCI-X/PCIe I/O backplane.
Follow the safety conventions listed below to ensure safe handling of components, to prevent injury, and to prevent damage to the server: CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. • When removing or installing any server component, follow the instructions provided in this guide.
Removing the I/O Backplane Assembly From the Server Observe the following warning and cautions before removing the I/O backplane assembly. CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. Record the slot location of all PCI cards as they are removed. The only compatible slot across the two I/O backplanes is the PCI-X 133 MHz slot.
Figure 87 Removing the I/O Backplane Assembly 1 2 3 4 5 Slot 1 (266 MHz) Slot 2 (133 MHz) Slot 3 (266 MHz) I/O backplane I/O backplane assembly guide tabs 6 7 8 9 10 Gate latches (for full-length cards) Bulkhead fillers Sheet metal enclosure I/O backplane T-15 screws Bulkhead T-15 thumbscrews Removing the PCI-X I/O Backplane Board from the I/O Backplane Assembly To remove the I/O backplane from the I/O backplane assembly: 1.
Figure 88 I/O Backplane Post Locations 2 PCI-X I/O backplane I/O backplane posts Place the PCI-X I/O backplane in a static-free bag. 1 3. Installing the PCI-X/PCIe I/O Backplane Board Into the I/O Backplane Assembly To install the I/O backplane into the I/O backplane assembly: 1. Align the PCI-X/PCIe I/O board keyways with the posts on the I/O backplane assembly. Figure 89 (page 208) shows the locations of the posts on the I/O backplane assembly. 2.
4. Insert the I/O cards into the I/O card slots on the I/O backplane: a. Insert the tab at the base of the card bulkhead into the slot on the I/O backplane. b. Align the card connectors with the slots on the I/O backplane. c. Apply firm, even pressure to both sides of the card until it fully seats into the slot. d. Install and tighten the bulkhead T-15 thumbscrew to secure the I/O card to the I/O backplane assembly.
1 CDROM Acpi(HWP0002,PNP0A03,0)/Pci(2|1)/Usb(0, 0)/CDROM(Entry0)/HD(Part1,Sig00000000) 2 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(2|0)/Sas(Addr5000C5000034749D,Lun0)/HD(Part1,Sig4EE76936-BE45-47FA-9AC7-B0ECF2D912F2) 3 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(2|0)/Sas(Addr5000C50000347735,Lun0)/HD(Part1,Sig92C8CB4C-E0F2-11DA-8002-D6217B60E588) 4 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(2|0)/Sas(Addr5000C50000347735,Lun0)/HD(Part3,Sig92C8CB7E-E0F2-11DA-8004-D6217B60E588) Seg # --00 00 00 Bus # --00 00 00 Dev
Table 70 Processor Upgrades (continued) Manufacturing Part Number Processor System Firmware Level HP Integrity BL860c server blade AD394-2101C 1.42 GHz / 12 MB AD395-2102C 1.6 GHz / 6 MB AD396-2101C 1.67 GHz / 18 MB greater than 01.01 Upgrading Versus Adding On If your HP Integrity server already contains one, or more, of the processors listed in Table 70, then follow the processor removal and replacement procedures (see “Removing and Replacing a Processor” (page 171)) to add another processor.
C Utilities This appendix describes the utilities that are part of the server. These include the EFI Boot Manager and EFI-POSSE. Extensible Firmware Interface Boot Manager Extensible Firmware Interface (EFI) is an OS and platform-independent boot and pre-boot interface. EFI resides between the OS and platform firmware. This allows the OS to boot without having details about the underlying hardware and firmware.
The following options are available in the EFI Boot Manager menu: • Boot from File: Allows you to launch a specific application without adding it as a boot option. When you select this option, a menu displays devices to choose your boot file from. Selecting a disk device then displays subdirectories and executable applications on that device. Search the subdirectories to find the correct file to boot from. If you choose a LAN device to boot from, you can boot the file from a remote server.
Table 71 EFI Commands (continued) EFI Shell Command BCH Command Equivalent (PA-RISC) BCH Command Parameters (PA-RISC) Definition COnfiguration autoboot AUto [BOot|SEarch|STart] [ON|OFF] Display or set the auto start flag info boot BootID [[]] Display or set processor boot identifier EFI Boot Manager Boot info autoboot BootTimer [0-200] Seconds allowed for boot attempt cpuconfig CPUCONFIG [][ON|OFF]] Configure or deconfigure processor ioconfig IOCONFIG IOCO
EFI/POSSE Commands This section provides information on the EFI/POSSE commands developed for the server. EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. NOTE: Your output might not exactly match the output shown in this section due to the type of server you purchased. help Provides information on the EFI Shell commands.
Example 2 help command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commandsType "help" followed by a class name for a list of commands in that class Type "help" followed by command name for full documentation Example 3 help bch command
Example 5 help cpuconfig command Shell> help cpuconfig Deconfigure or reconfigure cpus CPUCONFIG [module] | [threads] [on|off] module : Specifies which cpu module to configure threads : Use to display info or configure threads on|off : Specifies to configure or deconfigure a cpu module or threads Note: 1. Cpu status will not change until next boot. 2. Specifying a cpu number without a state will display configuration status.
Example 6 help ioconfig command Shell> help ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init|wol [on|off]] fast_init wol on|off Specifies device connection policy setting Specifies System Wake-On-LAN setting Specifies to configure or deconfigure a feature or component Note: 1. If fast_init is enabled, firmware will connect only the minimum set of devices during boot. This feature might cause boot failure; disable this feature if failure occurs. 2.
Table 72 Communications Parameters (continued) Parameter Value DATA_BITS 8 STOP_BITS 1 CONTROL_MASK 0 boottest Interacts with the speedy boot variable allowing it to be set appropriately.
Example 7 boottest command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example 8 boottest early_cpu off command Shell> boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS sp
NOTE: The last remaining configured CPU in a server cannot be deconfigured. Example 9 cpuconfig command Shell> cpuconfig PROCESSOR INFORMATION CPU --0 1 Speed ------1.6Ghz 1.6Ghz Proc Rev --------B1 B1 Model ------0 0 Family ----31 31 Arch Processor Rev State ------ ----0 Sched Deconf 0 Active ioconfig Use this command to deconfigure or reconfigure I/O components or settings.
Example 10 ioconfig command Shell> ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init|wol [on|off]] fast_init Specifies device connection policy setting mps_optimie Specifies PCIe optimization setting wol Specifies System Wake-On-LAN setting on|off Specifies to configure or deconfigure a feature or component Note: 1. If fast_init is enabled, firmware will connect only the minimum set of devices during boot.
Example 11 conconfig command To display current primary operating system console: Shell> conconfig CONSOLE CONFIGURATION Index Status Type ----- ------ ---1 NC Serial 2 S Serial 3 P VGA Device Path ----------Acpi(PNP0501,0) Acpi(HWP0002,0)/Pci(1|1) Acpi(HWP0002,0)/Pci(4|0) Example 12 conconfig 2 primary command To change primary operating system console: Shell> conconfig 2 primary CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ -------------1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0
Operation Sets NVM and stable store values to predefined default values. Normally only a subset of values are available for default. To reset the system, issue the default clear command. errdump Displays the contents of processor internal memory logged on the first machine check abort (MCA) for all processors present in the system.
Example 15 info all command Shell> info all SYSTEM INFORMATION Date/Time: Jan 1, 1998 00:09:35 (19:98:01:01:00:09:35) Manufacturer: hp Product Name: server rx2660 Product Number: AB419-2101A Serial Number: TWT46241EF UUID: 30303030-3030-3030-3030-303030303030 System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of Logical CPUs ------2 CPU Module -----0 Speed -------1.4 GHz L3 Cache Size -----6 MB L4 Cache Size -----None Family/ Model (hex.
CPU Module/ Logical ------0/0 CPU Module/ Logical --------0/0 Warnings -------- AutoBoot: OFF - Timeout is disabled Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware.
Host Bridge Host Bridge Host Bridge Host Bridge Host Bridge Other Bridge Other Bridge Baseboard MC 0000 0002 0003 0006 0007 0 0 0 122e 122e 12ee 12ee 12ee 0 0 0 0032 0032 0011 0011 0011 0030 000d 7507 SYSTEM SECURITY CONFIGURATION Trusted Boot: No Supported TPM: Not Present Shell> Example 16 info cpu command This example has processor hyperthreading turned on: Shell> info cpu PROCESSOR MODULE INFORMATION CPU Module -----0 1 # of Logical CPUs ------4 4 Speed -------1.4 GHz 1.
Example 17 info mem command Shell> info mem MEMORY INFORMATION --0 1 2 3 4 5 ---- DIMM A ----DIMM Current ------ ---------256MB Active 256MB Active ------------- ---- DIMM B ----DIMM Current ------ ---------256MB Active 256MB Active ------------- Active Memory : 1024 MB Installed Memory : 1024 MB Example 18 info io command Shell> info io I/O INFORMATION BOOTABLE DEVICES Order ----1 Media Type ---------CDROM Seg Bus Dev Fnc # # # # --- --- --- --00 00 01 00 00 00 01 01 00 00 01 02 00 00 02 00 00 20 0
Example 19 info boot command Shell> info boot BOOT INFORMATION Monarch CPU: Current Monarch CPU Module/ Logical ------0/0 Preferred Monarch CPU Module/ Logical --------0/0 Warnings -------- AutoBoot: ON - Timeout is : 10 sec Boottest: BOOTTEST Settings Default Variable OS is not speedy boot aware.
Syntax monarch Parameters specifies a cpu Operation If specified with no parameters, monarch displays the Monarch processor for the server. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot.
Example 22 pdt command Shell> pdt PDT Information for PD Last Clear time for PD: PDT has not been cleared Number of total entries in PD PDT: 100 Number of used entries in PD PDT: 0 Number of free entries in PD PDT: 50 Number of permanent correctable (SBE) entries in PD PDT: 0 Number of permanent uncorrectable (MBE) entries in PD PDT: 0 Address of first uncorrectable error in PD: 0x0000000000000000 Example 23 pdt clear command Shell> pdt clear Are you sure you want to clear the PDT? [y/N] y Shell> Shell> pd
Example 24 sysmode command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode. Shell> sysmode normal You are now in normal mode Option ROM Configuration for Arrays Utility The Option ROM Configuration for Arrays (ORCA) utility is a ROM-based utility for manually configuring an array on a Smart Array controller.
2. Use the Arrow keys, Spacebar, and Tab to navigate around the screen and set up the logical drive, including an online spare drive if one is required. NOTE: arrays. 3. 4. 5. You cannot use ORCA to configure one spare drive to be shared among several Press Enter to accept the settings. Press F8 to confirm the settings and save the new configuration. After several seconds, the Configuration Saved screen appears. Press Enter to continue.
The program name, controller number, command, and parameters fields must be separated by the ASCII space character. The format of the parameters is command-specific. The program return value is returned to the user when the program exits. A value of 0 is returned if the command is successful. Otherwise, a value of 1 is returned.
Syntax cfggen auto [qsync] [noprompt] Parameters [qsync] [noprompt] Volume type for the volume to be created. Valid value is IM. Size of the RAID volume in megabytes, or “MAX” for the maximum size available. Quick synchronization of the volume created. Eliminates warnings and prompts. Operation When AUTO creates an IM volume, the first disk found is assigned as the primary disk.
1. At the EFI Shell prompt, enter the info io command to map the parameters for all PCI cards installed in the server: A list of all the devices that are installed in the server and managed by EFI drivers displays.
The vendor (0x1000) and device (0x0030) are the IDs for a SCSI interface. Of the devices with those IDs, this device has two channels (Fnc # of 00 immediately followed by Fnc # of 01). Also, this SCSI interface has a non-numeric (XX) slot # indicating that it is on the system board. 2. From the EFI Shell prompt, enter the devtree command to obtain the controller handle for the SCSI interface. A tree of all EFI-capable devices installed in the system displays.
Drv[45] Ctrl[1C] Lang[eng] Drv[45] Ctrl[1D] Lang[eng] This listing shows which driver controls which device (controller). This information describes a SCSI interface because the values shown for Ctrl—17 and 18 are the controller handles for the SCSI interface two channels (from the information displayed by the devtree command). NOTE: The EFI driver handle values change on every boot.
7. Be sure the utility is running for the channel of the SCSI interface by comparing the values shown for PCI Bus, PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION: Do not change the value for any of these fields on the Adapter Properties screen: • Auto Termination • SCSI Parity • SCSI Bus Scan Order • Spinup Delay (Secs) Changing any of these fields can cause unpredictable results.
16. At the EFI Shell prompt, enter the reset command. The system starts to reboot. This is required to cause the new SCSI setting. Using the Boot Option Maintenance Menu This menu allows you to select console output and input devices as well as various boot options.
Table 74 Disk Drives and Device Path (continued) Disk Drive Device Path SCSI Disk (HDD3) Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0) Removable Media Boot Acpi(HWP0002,0)/Pci(2|0)/ATA Boot From File Use this option to manually run a specific application or driver. NOTE: This option boots the selected application or driver one time only. When you exit the application, you return to this menu.
Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)] Exit Where: • NO VOLUME LABEL: A hard drive. You can search through the disk for bootable applications to add to the Boot Manager list of Boot options. • Removable Media Boot: Treats the removable media as a bootable device. • Load File EFI Shell: Adds a new instance to the EFI Shell. Load File with the MAC address adds a network boot option. • Load File with the MAC address: Adds a network boot option.
Save Settings to NVRAM Help Exit VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) Boot0000 For example: Manage BootNext Setting Use this option to run the selected boot option immediately upon entering the main Boot Manager menu. This option is useful for booting an option that only needs to be booted once, without changing any other setting in the main Boot Manager menu. This is a one-time operation and does not change the permanent system boot settings.
NOTE: If you install a modem in your server, make sure you disable the modem serial port in both the Active Console Input and Active Console Output device lists. NOTE: Some operating systems support multiple consoles, such as a simultaneous serial and VGA output. See your OS documentation to determine how many consoles are supported with your server. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and the iLO 2 MP on Windows systems).
NOTE: To determine the current firmware version, issue the following EFI info fw command at the EFI Shell prompt. • Security/Password Menu: Enables you to change the administrator and user passwords. • Advanced System Information Menu: Displays information about system and component configuration. • Set System Date: Enables you to modify the system date. • Set System Time: Enables you to modify the system time.
Management processor is a descriptive term (such as “server”), and iLO, is a brand name, or label (such as “Integrity”). Remote access is the key to maximizing efficiency of administration and troubleshooting for enterprise servers. Integrity servers have been designed so all administrative functions that can be performed locally on the machine, can also be performed remotely.
Index A AC power Data Center server, 63 Office Friendly server, 63 ac power input, 63 ac power inputs A0, 63 A1, 63 B0, 63 B1, 63 ACPI defined, 25 activity LED, 133 adapter path, 236 slot number, 236 add-on memory, 22 Advanced Configuration and Power Interface see ACPI autoboot, 87 B backup see server backup block diagrams I/O subsystem, 20 system, 18 boot EFI boot manager, 212 boot configuration menu, 240 Boot Manager menu see EFI Boot Manager menu boot option delete, 242 boot options list adding HP-UX, 8
DIMM see memory disk drive activity LED, 29 activity LED, location, 30 activity LED, states, 30 LEDs, 29–30 load order, 153 status LED, 29 status LED, location, 30 status LED, states, 30 DNS defined, 69 Domain Name Server see DNS drvcfgcommand EFI configurable components, displaying, 237 EFI driver handle, determining, 238 EFI SCSI setup utility, starting, 238 dual-core processing defined, 50, 171 dual-core processor see processor DVD drive introduction, 28 removing, 154 replacing, 154 DVD problems occur, 8
I/O board assembly removing, 156, 177, 180 replacing, 157, 179, 180 I/O card see PCI-X/PCIe card I/O cards verifying, 209 I/O subsystem, 20 see also core I/O board see also I/O board assembly block diagram, 20 introduction, 20 iLO 2 MP LAN LEDs, 32 LAN link speed LEDs, 32 LAN link status LEDs, 32 logging in, 72 Main Menu, 73 PC command, 77, 78 status LEDs, 33 info command adapter path, 236 adapter slot number, 236 initial observations interval one, 64 interval three, 64 interval two, 64 installing the batte
PCIe slots, 34 PCIe/PCI-X card installation, 58 Pedestal Converting from Rack Mount, 62 POSSE defined, 26 power, 24 see also power supply full state, defined, 77 introduction, 24 off state, defined, 77 PR command, 77 sources, 63 standby state, defined, 77 states, 63, 77 power button, 81 function, 27 LED, 28 power problems, 82 power reset command see PR power subsystem see power power supply LEDs, 33 load order, 45, 150 removing, 150 replacing, 151 Power Supply, Hot-Swap, 45 Replace, 45 powering off the serv
System Insight Display introduction, 28 LEDs, 28 system LAN link speed LEDs, 33 link status LEDs, 33 ports, 33 T top cover see cover, top tower-mount server accessing, 141 troubleshooting console problems occur, 84 DVD problems occur, 83 hard drive problems occur, 83 methodology, 81 operating system, 83 U UID button function, 27 LED, 27 Unpacking, Inspecting for Damage, 41 UUID on fan/display board, 167 V VGA console session, 76 viewing warnings, 209 W wake-on-LAN, 34 web interface interacting with, 74
