Installation Guide, Third Edition - HP Integrity rx2660 Server

NOTE: If the server is off, and power is not connected to server power supplies, pressing the
Power button has no effect.
Power problems during installation are usually related to the installation process. If the server
does not power on, check the LED indicators on the power supply rear panels and follow these
steps.
• If the ac power LED on the power supply on the rear panel of the server is lit, power is
available to the server.
• If the ac power LED is not lit, the server is either in standby power mode, or there is a
problem. Re-seat the power supply. If the problem persists, remove and re-seat the board
within the server. If the problem persists, replace the power supply or the power supply
interface board.
• If the console shows that the server is powered on, but server LEDs indicate that power is
off, remove and re-seat connectors on the LED status board. If the problem persists, replace
the LED status board. If the console shows that the server is not powered on (server is off),
remove and re-seat connectors on the system board. If the problem persists, replace the
power supply interface board, or the system board.
EFI Menu is Not Available
If you cannot access the EFI from either the main disk partition or the CD, use the following tools
to help solve the problem:
• Front panel LEDs
• Management processor (iLO 2 MP)
— Console messages
— System event logs (SEL)
Operating System Does Not Boot
If the operating system does not boot, but you are able to reach the EFI from either the main disk
partition or the CD, use the following tools to help solve the problem:
• Using the EFI Shell, check the system logs and analyze any error messages.
• Offline Diagnostic Environment (ODE)
For information on the operating system, see the HP Integrity rx2660 User Service Guide or your
operating system documentation.
Operating System Boots with Problems
If the operating system is running and you are experiencing problems, use the following tools
to help solve the problem:
• LEDs
• Error Messages and event logs
Intermittent Server Problems
You can usually trace intermittent problems that occur during installation to power source
problems, a loose connector, or some other hardware problem. If you are experiencing intermittent
problems, follow these steps:
1. Check iLO 2 MP logs and analyze the problem. Determine if there is more than one symptom
and if the problem is random.
2. Verify that the ac power source is stable.
3. Re-seat all rear panel connectors.
4. Re-seat all hot-swappable fans and power supplies.
Installation Troubleshooting 57