HP Integrity Servers with Windows Server 2008 SP2 and Windows Server 2008 R2 SP1 HP Insight Management WBEM Provider Events Reference Guide HP Part Number: T2369-96023 Published: April 2011
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Table of Contents About This Document.........................................................................................................5 Intended Audience.................................................................................................................................5 New and Changed Information in This Edition.....................................................................................5 Document Organization.....................................................................
About This Document This document describes the Windows System Log Event ID number, severity, and description of events generated by the Web-Based Enterprise Management (WBEM) providers on HP Integrity servers running Microsoft Windows Server 2008 with Service Pack 2 (SP2) and Windows Server 2008 R2 with Service Pack 1 (SP1). The document printing date and part number indicate the document’s current edition. The printing date changes when a new edition is printed.
Command A command name or qualified command phrase. Ctrl+x A key sequence. A sequence such as Ctrl+x indicates that you must hold down the key labeled Ctrl while you press another key or mouse button. Related Information You can find more information about HP Integrity servers, server management, and software in the following locations: • For an overview of Windows on HP Integrity servers: http://h20341.www2.hp.com/integrity/w1/en/os/windows-on-integrity-overview.
1 WBEM Provider Event Tables Introduction This reference guide describes the Windows System Log Event ID number, severity, and description of events generated by HP Integrity WBEM provider software. The WBEM providers are a group of services that run continuously in the background on HP Integrity servers and report the status of system components. Each WBEM provider has its own unique table in this document.
Event ID 6 8 9 10 12 26 62 113 8 Event Severity Event Description Error Temperature sensor crossed upper non-recoverable threshold. Probable Cause: The temperature inside the server has gone far outside the factory specified range for normal operation. To avoid permanent damage to your server hardware, go and turn off the server immediately.
Event ID 518 699 700 704 705 706 707 710 Event Severity Event Description Error Uncorrectable multi-bit ECC error has occurred. Probable Cause: There has been an ECC double-bit error in one of the server's ECC memory modules. When an ECC double-bit memory error is detected, the system generates a Non-Maskable Interrupt that halts the system to prevent errors from propagating to other subsystems. Data being written or transmitted at the time may have been lost.
Event ID 720 722 726 728 729 730 731 732 733 734 735 10 Event Severity Event Description Warning Power supply failure. Probable Cause: The system has detected that one of the power supplies has failed. Recommended Action: The power cable has been disconnected. Reconnect, or The power supply has failed. Contact your HP support representative to check the power supply. WBEM EventID: 137. WBEM ProviderName: SEL02_IndicationProvider. Warning Power supply AC lost.
Event ID 736 737 738 739 740 744 745 746 747 748 749 Event Severity Event Description Error Watchdog timer expired - hard reset. Probable Cause: Watchdog timer expired, and a hard reset of the system occurred. Recommended Action: Some process took longer than it should. Identify that process and contact the vendor of that application. WBEM EventID: 178. WBEM ProviderName: SEL02_IndicationProvider. Error Watchdog timer expired - power-off.
Event ID 751 752 753 754 755 756 12 Event Severity Event Description Warning PCI parity error detected. Probable Cause: An I/O device (or host bridge) detected a bus parity error, OR An I/O device (or host bridge) mastered a bus transaction and received a parity error response from the target. Recommended Action: For an I/O bus parity error, consult the error logs for additional information. Determine and replace the failed I/O device.
Event ID 757 758 5001 5002 5003 5010 5011 5013 5023 5025 5027 5028 5030 5031 Event Severity Event Description Warning The AC voltage to the power supply was lost or is out of range. Probable Cause: The AC voltage was lost, or is the wrong range for the system. Recommended Action: Verify the power supply is plugged in to the proper voltage for the system. WBEM EventID: 140. WBEM ProviderName: SEL02_IndicationProvider. Warning The power supply AC voltage is out of range.
Event ID 5033 5034 5036 5037 5040 5041 5042 5045 5048 5049 5050 5051 5052 5053 14 Event Severity Event Description Warning CPU failed early selftest. Probable Cause: A CPU has failed early self test. Recommended Action: Replace CPU. If problem persists contact your HP representative for support. WBEM EventID: 213. WBEM ProviderName: FPL_IndicationProvider. Warning CPU failed. Probable Cause: A CPU has failed. Recommended Action: Replace CPU.
Event ID Event Severity Event Description Error PSR fetch failure. Probable Cause: SFW tried to read the Processor Status Register before the CPU data structure has been setup. Recommended Action: Reboot, if problem persists contact your HP representative for support. WBEM EventID: 227. WBEM ProviderName: FPL_IndicationProvider. Error Cell halt. Probable Cause: Internal Error. Recommended Action: contact your HP representative for support. WBEM EventID: 228. WBEM ProviderName: FPL_IndicationProvider.
Event ID Event Description Error Pal proc error getting pal copy info. Probable Cause: PAL_COPY_PAL_INFO call returned a failure. Recommended Action: Reboot, if problem persists contact your HP representative for support. WBEM EventID: 243. WBEM ProviderName: FPL_IndicationProvider. Error Pal proc error copying pal to memory. Probable Cause: There has been an error copying PAL to memory. Recommended Action: Reboot, if problem persists contact your HP representative for support. WBEM EventID: 244.
Event ID 5102 5103 5104 5105 5106 5107 5108 5118 5119 5121 5123 5124 5125 Event Severity Event Description Error Trap taken. Probable Cause: A trap has been taken. Recommended Action: Reboot or update System FW. If problem persists contact your HP representative for support. WBEM EventID: 258. WBEM ProviderName: FPL_IndicationProvider. Warning Uncleared interrupt. Probable Cause: At least one interrupt was not cleared. Recommended Action: No action is required. WBEM EventID: 259.
Event ID 5127 5130 5131 5132 5133 5136 5137 5138 5139 5140 5141 5142 5143 5144 5145 5146 18 Event Severity Event Description Warning Found unexpected I/O host bridge. Probable Cause: The firmware needs to be updated. An incorrect I/O backplane is installed. Recommended Action: Update SFW. If problem persists, contact your HP representative to check the I/O backplane. WBEM EventID: 271. WBEM ProviderName: FPL_IndicationProvider. Warning PCI clock DLL error.
Event ID 5147 5148 5149 5150 5152 5155 5156 5157 5158 5159 5160 5161 5171 5172 Event Severity Event Description Warning PCI slot's standby power failed. Probable Cause: I/O slot failure. Recommended Action: Reseat IO card. Replace IO card. If problem persists, contact your HP representative to check the I/O slot. WBEM EventID: 287. WBEM ProviderName: FPL_IndicationProvider. Warning Found invalid PCIXCAP value. Probable Cause: I/O host bridge failure. Hot-plug controller failure.
Event ID 5173 5174 5175 5176 5179 5180 5181 5182 5183 5186 5187 5189 5190 5191 5193 20 Event Severity Event Description Warning DIMM SPD fatal error. Probable Cause: Detection of SPD error type - various types. Recommended Action: Reseat or replace the DIMM. If problem persists, contact HP Support personnel to troubleshoot the problem. WBEM EventID: 302. WBEM ProviderName: FPL_IndicationProvider. Warning Unsupported memory DIMM type.
Event ID Event Severity 5199 Error Memory interleaving algorithm failed. Probable Cause: Unspecified. WBEM EventID: 2903. WBEM ProviderName: FPL_IndicationProvider. Error Memory interleave generation failed. Probable Cause: DIMM(s) that map into low memory have errors on them. Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 318. WBEM ProviderName: FPL_IndicationProvider. Warning Uncorrectable (multiple-bit) ECC error in DIMM.
Event ID 5244 5245 5248 5256 5257 5258 5260 5263 5264 5266 5268 5270 5278 22 Event Severity Event Description Warning Memory error status invalid. Probable Cause: Non-memory errors were detected during the memory test that FW doesn't know how to handle. Recommended Action: Update to the latest SFW. Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 331. WBEM ProviderName: FPL_IndicationProvider. Warning Memory error summary bits invalid.
Event ID Event Severity Event Description Error Unexpected return to SAL_CHECK. Probable Cause: Unexpected return to SAL_CHECK. Recommended Action: Reboot if necessary, if problem persists contact your HP representative for support. WBEM EventID: 347. WBEM ProviderName: FPL_IndicationProvider. Error Unexpected return to SAL_INIT. Probable Cause: SAL_INIT has been unexpectedly returned to. Recommended Action: Reboot if necessary, if problem persists contact your HP representative for support.
Event ID Event Description Error Crossbar slices are out of rev with each other. Probable Cause: Bad hardware configuration, different revisions of crossbars are installed. Recommended Action: Check crossbar revisions and ensure all installed crossbar revisions are the same. Replace the crossbar that is not in rev with the others. WBEM EventID: 363. WBEM ProviderName: FPL_IndicationProvider. 5408 Error Crossbar slices are configured poorly. Probable Cause: Fatal configuration.
Event ID Event Severity Event Description Error Memory fetch timeout. Probable Cause: SBA memory fetch timeout error. Recommended Action: repair faulty hardware. WBEM EventID: 379. WBEM ProviderName: FPL_IndicationProvider. Error Error was encountered when Initializing the LBA. Probable Cause: LBA firmware initialization failed. Recommended Action: Review additional error logs to determine exact cause of failure. WBEM EventID: 380. WBEM ProviderName: FPL_IndicationProvider.
Event ID Event Description 5468 Warning Options data checksum error was encountered. Probable Cause: Verify options data and reinitialize if necessary. WBEM EventID: 394. WBEM ProviderName: FPL_IndicationProvider. 5473 Error Internal inconsistency in the interleave tables. Probable Cause: Reconfigure and Reset. WBEM EventID: 395. WBEM ProviderName: FPL_IndicationProvider. 5474 Warning CellInfoList is not NULL. Probable Cause: Reset. WBEM EventID: 396. WBEM ProviderName: FPL_IndicationProvider.
Event ID Event Severity Event Description Error Firmware is preparing to reset for reconfiguration. Probable Cause: This can be caused by many conditions including a bad complex profile, a bad hardware configuration, a cell arriving late to the rendezvous point. A cell not being able to rendezvous. Reconfiguration from partition manager is recommended. WBEM EventID: 412. WBEM ProviderName: FPL_IndicationProvider. Error An error was encountered communicating with utilities during PD rendez.
Event ID Event Description Error This indicates that it does not have any access to the PD. Probable Cause: Forward Progress indicator; the cell will independently step through the error logging steps before it resets itself. WBEM EventID: 427. WBEM ProviderName: FPL_IndicationProvider. Error This indicates the loss of lockstep during the MCA path. Probable Cause: The cell will take up a few more error logging steps independently before resetting itself. WBEM EventID: 428.
Event ID Event Severity Event Description Warning The Dynamic Complex Profile Sequence ID is invalid. Probable Cause: Push out a new complex profile. WBEM EventID: 2455. WBEM ProviderName: FPL_IndicationProvider. Error The Partition Profile Sequence ID is invalid. Probable Cause: Push out a new complex profile and reset. The cell will be waiting for reconfiguration. WBEM EventID: 2456. WBEM ProviderName: FPL_IndicationProvider.
Event ID 5602 5603 5604 5605 5606 5607 5617 5618 5619 5621 5622 5623 5626 30 Event Severity Event Description Warning ROM revision not equal to Rev block. Probable Cause: A ROM Rev and Rev Block do not match. Recommended Action: Update SFW, if problem persists contact your HP representative for support. WBEM EventID: 584. WBEM ProviderName: FPL_IndicationProvider. Warning Primary Fit bad. Probable Cause: The FIT is bad.
Event ID 5638 5646 5655 5656 5657 5658 5659 5677 5679 5682 5683 5684 Event Severity Event Description Warning INIT: Monarch failed in slave rendezvous. Probable Cause: A processor has failed rendezvous. Recommended Action: Reboot if necessary, if problem persists contact your HP representative for support. WBEM EventID: 439. WBEM ProviderName: FPL_IndicationProvider. Warning MC: I/O error log/clear error.
Event ID 5685 5686 5692 5696 5698 5700 5701 5704 5708 5711 5712 5713 5714 32 Event Severity Event Description Warning MC_RENDEZVOUS: Get PAL features failed. Probable Cause: PAL does not support call to get the processor feature set during processor rendezvous. Recommended Action: Update system firmware with a new PAL that support the PAL_GET_FEATURES call. WBEM EventID: 451. WBEM ProviderName: FPL_IndicationProvider. Warning MC_RENDEZVOUS: Set PAL features failed.
Event ID 5715 5717 5718 5719 5720 5721 5722 5723 5724 5725 5726 5728 5729 5730 Event Severity Event Description Error The EFI/SAL handoff structure's version does not match EFI expectations. Probable Cause: EFI/SAL firmware mismatch. Recommended Action: Reboot. If problem persists contact your HP representative for support. WBEM EventID: 464. WBEM ProviderName: FPL_IndicationProvider. Error Unable to obtain access to all RTC SAL services.
Event ID 5731 5732 5733 5734 5735 5737 5738 5740 5741 5742 5743 5744 5745 5746 34 Event Severity Event Description Error The PDH component encountered an error dealing with a property on a node. Probable Cause: This is usually due to a memory allocation problem. Verify that sram is usable and there is memory available. WBEM EventID: 2459. WBEM ProviderName: FPL_IndicationProvider. Error Error creating the acpi_hw node.
Event ID 5747 5749 5750 5751 5752 5753 5755 5756 5757 5758 5760 5762 5763 5764 Event Severity Event Description Warning A multi-bit error was found while reading a XBC CSR. Probable Cause: Possibly bad link or cell connection. Recommended Action: Reset partition, and check hardware associated with event data. WBEM EventID: 493. WBEM ProviderName: FPL_IndicationProvider. Warning The return value from a function was an unknown value. Probable Cause: Firmware error.
Event ID Event Description Error There was an error while initializing the Concorde-Xbc interface. Probable Cause: An XBC is indicating a port failure. Recommended Action: Validate all of the cells connectivity to the PD. Check the XBC chips seating reset the system replace either cells/system backplane. WBEM EventID: 507. WBEM ProviderName: FPL_IndicationProvider. Error The CC - XBC link failed to initialize. Probable Cause: An XBC is indicating a port failure.
Event ID Event Severity Event Description Warning EFI detected invalid internal privilege level. Probable Cause: Invalid argument with EFI. Recommended Action: Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 522. WBEM ProviderName: FPL_IndicationProvider. Warning EFI detected invalid privilege level when setting password. Probable Cause: Internal EFI error. Recommended Action: Upgrade system firmware.
Event ID Event Description Error The link between the local CC and the local XBC is unexpectedly not initialized. Probable Cause: An error initializing fabric. Recommended Action: A previously reported event may provide exact detailsReboot, if failure persists, then either replace the CC chip or the system backplane. WBEM EventID: 535. WBEM ProviderName: FPL_IndicationProvider. Error An invalid XBC number was given. Probable Cause: Firmware error. Recommended Action: Reset cell. WBEM EventID: 536.
Event ID Event Severity Event Description Warning Unable to validate blank password during EFI security initialization. Probable Cause: BMC failed. Recommended Action: Reset the BMC. Update BMC FW. Contact your HP representative to check the BMC. WBEM EventID: 551. WBEM ProviderName: FPL_IndicationProvider. Warning Unable to enter Guest mode during EFI security initialization. Probable Cause: BMC failure. Recommended Action: Reset the BMC. Update BMC FW.
Table #2 — Event ID numbers 7,000 through 15,738 Event ID 7652 7653 7655 7657 7658 7660 7661 7663 7664 7666 7667 7669 40 Event Severity Event Description Warning Could not get neighbor information. Probable Cause: Defective XBC link Defective XBC. Recommended Action: Check XBC link connections Reset the system backplane Contact HP Support personnel to troubleshoot problem. WBEM EventID: 595. WBEM ProviderName: FPL_IndicationProvider. Error The XBC's routing state was marked as in ERROR.
7671 7673 7674 7684 7685 7686 7690 7732 7733 7734 7758 Error Attempted an XBC SM4 takeover and timed out trying to unlock the SM4. Probable Cause: Cannot takeover an XBC semaphore that has been held for a long time. Recommended Action: Try forcing firmware to reroute the fabric by cycling 48V power on the cabinets. Look for other fabric chassis codes that explain why the current owner of the SM4 was unable to release it. Look for fabric problems on the backplane. WBEM EventID: 607.
7760 7767 7771 7773 7774 7781 7782 7783 7784 42 Error Duplicate cabinet number detected. Probable Cause: When adding a new cabinet to the complex or replacing the UGUY, the cabinet number switch was set to a number already in use. Recommended Action: Turn off AC breakers to cabinet with duplicate number. Check all other cabinet numbers in the complex for validity. Set cabinet number switch on UGUY-PCB in new cabinet (s) to proper cabinet number. Turn on AC breakers for cabinet(s).
7786 7791 7793 7795 7796 7798 7799 7803 7806 7822 7823 7824 Warning AC power to the PDCA was removed. Data Byte 3 specifies PDCA number. Probable Cause: Circuit breakers on the PDCA are open. Recommended Action: Close the PDCA circuit breakers. WBEM EventID: 653. WBEM ProviderName: FPL_IndicationProvider. Warning Cabinet Main Blower Failed. Probable Cause: Cabinet Blower Failed.
7825 7827 7828 7829 7836 7842 7845 7846 7849 7855 7856 44 Warning BPS ID received from installed Bulk Power Supply was unknown. Probable Cause: The designated power supply is responding with an illegal BPS ID. It could be a faulty supply, a different revision, or a wrong supply in the wrong box. Recommended Action: Replace this Bulk Power Supply with a proper one. WBEM EventID: 673. WBEM ProviderName: FPL_IndicationProvider. Error Ambient Air Sensor Overtemp Warning.
7858 7863 7864 7865 7866 7867 7871 7873 7874 7875 Warning System Backplane Power Board Fault. Probable Cause: A DC-DC converter on the named power board failed. Recommended Action: Contact HP Support personnel to troubleshoot the problem Caution: The 1.8 volt converters are N+1. The 3.3 volt converters are N+2. If there is a situation where a 1.8 fails at the same time as a 3.3 on a different power board, replace the failed 1.8 board first. WBEM EventID: 686.
7877 7878 7879 7880 7891 7892 7893 7894 7895 7896 7902 46 Warning Read command on System Backplane I2C bus failed. Probable Cause: The 100 pin cable from the Utilities Backplane to the System Backplane is bad, or is not properly connected. Recommended Action: Check and reseat the System Backplane Utilities cable. If no help, replace the System Backplane utilities cable following the Backplane Utilities Cable Remove and Replace procedures. WBEM EventID: 697.
Error Power fault on cell board. Probable Cause: One or more of the DC to DC power converters on the Cell Power Board is displaying a fault condition. Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 708. WBEM ProviderName: FPL_IndicationProvider. Warning The CPU Node reported a problem initializing its node in the device tree. Probable Cause: See additional logs in determine why initialize node failed. There could be a hardware or PAL problem.
8127 8128 8130 8131 8132 8133 8134 8135 8136 8137 8138 8139 8140 48 Error Data field contains data meant for firmware debug only. Probable Cause: Debug event. Recommended Action: Contact your hp support representative. WBEM EventID: 2434. WBEM ProviderName: FPL_IndicationProvider. Error The CLU has encountered an undefined case. Probable Cause: CLU firmware on the UGUY has gotten into an unexpected execution path, most likely due to a hardware issue on the UGUY.
8141 8143 8147 8149 8151 8153 8154 8156 8159 8199 8200 8202 8206 Error A CPU module has reported overtemp, so will be powered off in 1 minute. Probable Cause: The Processor Information ROM on the processor module is unprogrammed or programmed with invalid temperature thresholds. Recommended Action: Contact HP support personnel to troubleshoot the problem. WBEM EventID: 636. WBEM ProviderName: FPL_IndicationProvider. Warning An error occurred while updating the PDHC firmware.
Error Cells trying to join a PD are at incompatible firmware revisions. Probable Cause: The reporting cell is at a different firmware revision than the cell reported in the data field. A PD cannot be established. Please reprogram the 2 cells to the same firmware revision. WBEM EventID: 733. WBEM ProviderName: FPL_IndicationProvider. Warning An attempt to write to a device on the PM's I2C bus has failed. Probable Cause: A hardware error has occurred. Recommended Action: Replace the UGUY board.
8692 8693 8694 8709 8710 8711 8712 8713 8714 8715 8716 8717 8718 8719 Warning An error was encountered initializing the PCI bridge. Probable Cause: The PCI component could not initialize a P2P bridge registers, probably due to faulty hardware. Recommended Action: Reseat or replace the PCI bridge card. WBEM EventID: 776. WBEM ProviderName: FPL_IndicationProvider. Warning An error was encountered initializing the PCI IO map.
Error There was an error discovering the LBA. Probable Cause: The wrong backplane type was detected. Recommended Action: replace I/O backplane. WBEM EventID: 790. WBEM ProviderName: FPL_IndicationProvider. Warning There was an error configuring the LBA. Probable Cause: Unable to configure the LBA. Recommended Action: replace I/O backplane. WBEM EventID: 791. WBEM ProviderName: FPL_IndicationProvider. Error There was an error scanning the PCI bus.
8819 8821 8828 8837 8839 8842 8855 8857 8858 8859 8860 8861 8864 8865 8872 Error Malloc failed while trying to process and ERM. Probable Cause: Heap space is completely used or corrupt. Contact Product Engineering. WBEM EventID: 829. WBEM ProviderName: FPL_IndicationProvider. Warning Dimm at physical location in data field is not supported on this platform. Probable Cause: Unsupported dimm in specified slot. Recommended Action: Replace dimm with supported dimm. WBEM EventID: 830.
8877 Warning Invalid data read from a CPU module's Processor Information ROM. Probable Cause: The CPU module's Processor Information ROM is unprogrammed. Recommended Action: Contact HP support personnel to troubleshoot the CPU module pointed to by the physical location portion of this event. WBEM EventID: 849. WBEM ProviderName: FPL_IndicationProvider. 8882 Warning Invalid parameter when setting cpu frequency ratios. Probable Cause: Specify a valid parameter. WBEM EventID: 2444.
9379 9380 9382 9383 9385 9388 9389 9390 9391 9392 9394 9417 9418 9419 9420 Warning CPU Dual Core Initialization Failed. Probable Cause: MX2 initialization failed. Recommended Action: Reboot. If problem persists contact your HP representative for support. WBEM EventID: 918. WBEM ProviderName: FPL_IndicationProvider. Warning Second CPU in Pair has been disabled. Probable Cause: The second CPU in the Dual Core has been deconfigured as a result of the first core being deconfigured.
9438 9440 9448 9484 9485 9486 9487 9488 9489 9490 9491 9492 9493 9494 9495 56 Warning PDHC has detected the PDH battery low warning. Probable Cause: PDH battery power is low. Recommended Action: Replaced the PDH battery. WBEM EventID: 1037. WBEM ProviderName: FPL_IndicationProvider. Error FW will not handoff to the OS_MCA handler for this MCA event. Probable Cause: The error logs should be retrieved from the EFI shell prompt. WBEM EventID: 941. WBEM ProviderName: FPL_IndicationProvider.
9496 9497 9652 9653 9658 9678 9681 9682 9685 9740 9741 9744 9745 Error The SBA type is unknown to the system firmware. Probable Cause: This is either a system firmware error, or the wrong I/O is connected to the system. Validate the system recipe both firmware and hardware. WBEM EventID: 973. WBEM ProviderName: FPL_IndicationProvider. Warning An embedded I/O device is missing. Probable Cause: Replaces the I/O card specified by the physical location. WBEM EventID: 974.
9746 9750 9751 9753 9754 9755 9768 9801 9832 9849 10116 58 Error Fabric is unable to route the crossbar after multiple retry attempts. Probable Cause: Hardware problem. Possible bad XBC or Cell Controller. Recommended Action: Check for hardware failures. Reset backplane to re-initialize fabric. WBEM EventID: 1005. WBEM ProviderName: FPL_IndicationProvider. Warning Windows: Predictive Failure in Memory (Warning).
10117 10132 10159 10209 10213 10272 10273 10343 10351 10357 10358 10361 Warning The OS has registered an OS_INIT vector, but it has not passed the checksum. Probable Cause: The OS has registered an OS_INIT vector and checksum, but the checksum did not match the calculated value. Recommended Action: Reboot. If problem persists, contact support. WBEM EventID: 8339. WBEM ProviderName: FPL_IndicationProvider. Error The RTC not updating its internal time registers.
10375 10376 10377 10378 10379 10380 10381 10382 10384 10385 60 Warning The Arches Fabric function ArfIsCsrRouteTraversable was called for a back-to-back system. This is unsupported, ArfIsCsrRouteTraversable should only be called for systems with crossbars. No data. Probable Cause: An unsupported fabric call was made. Recommended Action: Contact your HP Support Representative to investigate the fabric and firmware vertex modules. WBEM EventID: 2918. WBEM ProviderName: FPL_IndicationProvider.
10386 10387 10388 10389 10390 10391 10392 10393 10394 10395 10396 Warning Unable to read the local cell's LINK_SEL_FABRIC CSR. Data field: unused. Probable Cause: System firmware was unable to read a hardware register. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2928. WBEM ProviderName: FPL_IndicationProvider. Warning Unable to read the XBC route table.
10397 10398 10401 10402 10403 10404 10405 10406 10407 10408 62 Warning Error reading ALB ALREC_ALB_ID CSR for an XBC port. Data field: (xbcNum 32) | (portNum 48). Probable Cause: System firmware was unable to read a fabric hardware register. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2939. WBEM ProviderName: FPL_IndicationProvider.
10409 10412 10413 10414 10415 10427 10429 10431 10432 10435 Warning A Cell-Cell link is connected to an unexpected cell. Data field: expected neighbor ID | (actual neighbor ID 16) | (target cell 32) | (local cell 48). Probable Cause: System firmware found a discrepancy in the expected system topology. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2950. WBEM ProviderName: FPL_IndicationProvider.
Warning The Arches Fabric vertex module returned an unexpected error during Non-Coherent table setup. Data field: (return value) | (sourceCell 32) | (dest cell 48). Probable Cause: Internal firmware error or data corruption. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 2959. WBEM ProviderName: FPL_IndicationProvider. Warning A write to a Skyline Global LINK_SEL_COHx CSR failed.
10518 10519 10520 10521 10523 10524 10528 10529 10530 10532 10534 10535 10558 Warning System Firmware detected an error while trying to release the XBC Global Semaphore. Probable Cause: Error detected by SFW while trying to release the XBC Global Semaphore. Recommended Action: Collect IPMI events and contact your HP Support Representative. WBEM EventID: 6872. WBEM ProviderName: FPL_IndicationProvider.
10559 10560 10561 10564 10565 10566 10567 10568 10569 10570 10571 10572 10573 10574 10617 66 Warning Failed to open a fabric link. Probable Cause: System Firmware was unable to open the crossbar link. Recommended Action: Collect IPMI Event Logs. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 4895. WBEM ProviderName: FPL_IndicationProvider. Warning Error when writing the XBC return route. Probable Cause: write to XBC failed.
10619 10620 10621 10622 10623 10625 10626 10628 10629 10698 10702 10703 Warning VM_DeleteVertex() failed in SynchGraphs(). Data field: (vertex id 32) | (vertex type 56) | (return value from VM_DeleteVertex()). Probable Cause: Internal firmware error or data corruption. Recommended Action: Capture IPMI event logs, look for additional errors. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 4525. WBEM ProviderName: FPL_IndicationProvider.
10704 10705 10706 10707 10708 10771 10772 10793 10794 10795 10814 68 Error The NVRAM for the IO device ownership map is corrupt and cannot be trusted. It appears that there are more IO devices in the map than the size of the map can hold. Probable Cause: NVRAM corruption of fPars specific database. Recommended Action: Restore NVRAM to factory defaults. Reset server and reconfigure soft partitions. WBEM EventID: 4673. WBEM ProviderName: FPL_IndicationProvider.
10822 10823 10824 10825 10826 10827 10830 10832 Warning Over-temperature condition detected on a processor. Probable Cause: The processor temperature is above the operating range. The processor's performance is throttled by the firmware to reduce the temperature. Recommended Action: The firmware has already taken necessary action. Once the temperature comes down, the firmware will restore the processor's performance to normal. WBEM EventID: 4543. WBEM ProviderName: FPL_IndicationProvider.
10833 10842 10853 10871 10927 10936 10937 10938 10939 10940 70 Warning Firmware error setting the NVRAM value of preferred-bsp for the vPars monitor. The partition will boot using the PD monarch, but the value of preferred-bsp may not match this CPU. Probable Cause: Firmware could not store to the NVRAM holding the EFI preferred-bsp variable. Recommended Action: Reset the server, restore factory default NVRAM and reconfigure soft partitions. WBEM EventID: 4702.
10941 10943 10944 10945 10946 11032 11033 11034 11038 11039 11040 Warning Too many edges were encountered during a procedure call. Data Field: link count. Probable Cause: There was a problem while collecting a list of fabric link info. Recommended Action: Look for additional IPMI event logs. Contact your HP Support Representative to analyze the fabric. WBEM EventID: 4864. WBEM ProviderName: FPL_IndicationProvider. Warning Failed to get an address during a procedure call.
Warning An invalid port number was returned when selecting a route for the XBC-CC link. Data Field: (destination cell 56) | (xbc port 44) | (xbc # 32) | port selected. Probable Cause: An error occurred while routing the fabric. Recommended Action: Contact your HP support representative to inspect the fabric and system firmware. 11042 Warning An error was encountered while routing the fabric. This error prevents an appropriate route from being selected.
11478 Warning The operational clock frequencies do not match between the Redundant Clock Source (RCS) and the Hot Swap Oscillator (HSO). The data field contains the physical location of the HSO. Probable Cause: Operating frequency of the HSO does not match that of the RCS. Recommended Action: Check HSO assembly. WBEM EventID: 4916. WBEM ProviderName: FPL_IndicationProvider. 11479 Error The clock margin of the system backplane failed. WBEM EventID: 4917. WBEM ProviderName: FPL_IndicationProvider.
11521 11529 11530 11531 11537 11538 11565 11566 11567 11568 74 Warning AlbInitPrep was unable to read the ALREC_CONFIG CSR to determine whether the link is up or not. Data field: unused. Probable Cause: An error occurred while routing the fabric. Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 4929. WBEM ProviderName: FPL_IndicationProvider.
11569 11575 11576 11577 11578 11579 11580 11581 11582 11583 11584 11585 Error IO Backplane +12V power fault. Probable Cause: One of the +12v VRM's is reporting a fault. One failure and power state is N, after two power state will be N-. Recommended Action: Check IO backplane power board. Faulted VRM is given by PS command. WBEM EventID: 6828. WBEM ProviderName: FPL_IndicationProvider. Error IO Backplane 1.5V temperature fault. Probable Cause: One of the 1.5v VRM's is over temp.
11586 11597 11598 11599 11775 11780 11783 11784 11788 11789 11797 11807 76 Warning An unexpected error occurred while setting up the Non-Coherent or Coherent tables after an OLA. Data field: return value from SetupNCTable() or SetupCohTable(). Probable Cause: An error occurred while routing the fabric. Recommended Action: Collect IPMI event logs, and contact your HP support representative to inspect the fabric and system firmware. WBEM EventID: 4950. WBEM ProviderName: FPL_IndicationProvider.
11821 11840 11850 11851 11863 11870 11885 11904 11905 11932 11933 Error The allocation of the ACPI memory buffer failed. Probable Cause: SFW was unable to allocate the needed memory space for ACPI tables. Recommended Action: In fPars/vPars mode, the memory slice size may need to be increased. In nPars mode, SFW has an error causing there to not be enough memory. WBEM EventID: 8294. WBEM ProviderName: FPL_IndicationProvider.
Warning The System Firmware call to PAL_COPY_INFO failed. Probable Cause: Contact Engineering, This is a bug. WBEM EventID: 5176. WBEM ProviderName: FPL_IndicationProvider. Warning The System Firmware call to PAL_COPY_PAL failed. Probable Cause: Contact Engineering, This is a bug. WBEM EventID: 5177. WBEM ProviderName: FPL_IndicationProvider. Warning The System Firmware call to PAL_CACHE_FLUSH failed. Probable Cause: Contact Engineering, This is a bug. WBEM EventID: 5178.
12008 12013 12017 12025 12028 12029 12047 12048 12049 12050 12069 12070 Warning Unable to route around broken link. Probable Cause: A traversable route between the local cell and the specified destination crossbar could not be found. Recommended Action: Capture IPMI event logs. Contact your HP Support Representative to investigate the fabric subsystem. WBEM EventID: 5187. WBEM ProviderName: FPL_IndicationProvider. Warning Unable to set the APER 'fabric lockdown' bit.
12088 12090 12091 12101 12102 12103 12109 12119 12120 12121 12123 80 Warning Windows crash dump file has not been enabled. Probable Cause: The system has not been configured to save debugging information in the event of a system crash. Recommended Action: Configure writing debugging information using Windows Control Panel>System>Advance>Startup and Recovery. WBEM EventID: 5248. WBEM ProviderName: FPL_IndicationProvider.
12127 12128 12129 12130 12131 12132 12135 12143 12144 12149 Warning A platform error was detected by the firmware/hardware, and corrected by using a spare channel. Probable Cause: The error occurred between the crossbar chips on the backplane(s). Recommended Action: Contact your support representative to have the backplane and / or connections between backplanes checked. WBEM EventID: 5263. WBEM ProviderName: FPL_IndicationProvider.
12150 12153 12155 12156 12157 12159 12160 12161 12162 12163 12164 82 Error An unrecoverable processor interrupt occurred while in IPF firmware. The event data is the processor ISR. Probable Cause: Probable bug in System Firmware, EFI driver, EFI app or OS loader (prior to OS launch). The event data field contains the IVT offset applicable to the interrupt. See table 5-7 (Interruption Vector Table) in the Intel ASDM Volume 2.
12165 12168 12193 12194 12195 12196 12199 12204 12207 Warning The blade has been forced to power-on, either via the MP user interface or the power button. The blade did not negotiate with the enclosure to insure that there was sufficient power for this action. Probable Cause: A forced power on occurred. Usually this is performed when a normal power on request is denied. The Onboard Administrator may now be running in a non-redundant or over-budget power configuration.
12208 12217 12218 12222 12227 12228 12229 12230 12231 12232 84 Warning fPars PMI handler was unable to Notify a CPU's new owner after a migrate. Probable Cause: OS incorrectly set up the IOSAPIC redirection entry through the FSHWA interface. Recommended Action: Contact HP support. WBEM EventID: 6702. WBEM ProviderName: FPL_IndicationProvider. Error An OS is shutting down due to an MCA (Machine Check Abort) or INIT. Probable Cause: An MCA or INIT occurred.
12244 12251 12255 12289 12291 12296 12297 12319 12324 12343 Error The windows watchdog timer has expired. The partition associated with the cell with the expired timer will be reset. Probable Cause: Windows had configured the Windows watchdog timer to either reset or power off the nPartition on a timeout and the Windows watchdog timer has expired without being refreshed. The nPartition will either be reset or powered off.
12352 12354 12358 12394 12395 12399 12400 12401 12403 12408 86 Error The alternate ROM failed to authenticate. The current (primary) ROM will continue to be used. Probable Cause: The alternate ROM does not contains a valid signature. It is not a supported ROM for this system or it does not come from HP. Recommended Action: Flash a new alternate ROM supported by the platform. WBEM EventID: 6903. WBEM ProviderName: FPL_IndicationProvider.
12411 12489 12492 12557 12560 12586 12589 12591 12593 12595 12627 Warning The IO backplane in the specified cabinet is reporting a non-redundant PCI power condition. It is possible that one of the PCI bricks is not present or not functioning properly. Check for PCI brick fault events. Probable Cause: One of the PCI bricks is not present or not functioning properly. Recommended Action: Check for PCI brick fault events. WBEM EventID: 7014. WBEM ProviderName: FPL_IndicationProvider.
12863 13086 13093 13106 13117 13118 13150 13152 13157 13209 13211 13214 88 Error A Fabric Message Processor (FMP) has unexpectedly reset. The system has recovered from the problem. Probable Cause: There is a firmware problem. Recommended Action: Verify that the most recent firmware is installed on the system. WBEM EventID: 7622. WBEM ProviderName: FPL_IndicationProvider. Error SMI training has failed. Probable Cause: SMI (Scalable Memory Interconnect) link training has failed.
13231 13249 13253 13254 13256 13288 13289 13290 13291 13292 13293 13294 13295 Warning This event was orginated as a Framework Assert Status Code. Probable Cause: System firmware has detected an internal error. Recommended Action: Look at previous events and ASCII information in this event for more information. If problem persists, contact support. WBEM EventID: 8090. WBEM ProviderName: FPL_IndicationProvider. Error System firmware protocol failed while executing ACPI subsystem code.
13296 13297 13298 13299 13300 13301 13302 13303 13331 13412 13413 13416 90 Error ACPI parser error due to a missing AML identifier. Probable Cause: The ACPI subsystem could not find the HPET AML identifier while parsing the DSDT table. Recommended Action: Ensure SFW component is at supported level. WBEM EventID: 8525. WBEM ProviderName: FPL_IndicationProvider. Error ACPI parser error due to a missing AML identifier.
13417 13497 13574 13575 13576 13606 13621 13622 13624 13692 Error The iLO peer to peer LAN communication between DMP and AMP was not established. Probable Cause: The iLO peer to peer LAN communication between Domain MP (DMP) and an Auxiliary MP (AMP) could not be established. Recommended Action: The management system will attempt to repair itself. If the management system does not recover refer to the Service Guide to determine how to reset iLO without a user interface. WBEM EventID: 9865.
13699 13707 13716 13717 13718 13719 13720 13721 92 Warning One or more processor threads failed to start boot. Probable Cause: A CPU error occurred. It could have failed early self-test catrastrophically and is not handed back to SAL (SFW) from PAL (which performs the early self-test). Recommended Action: Replace the failed CPU.
13722 13724 13726 13727 13728 13730 13741 13742 13743 13744 Warning The TPM DOT information is not initialized. Probable Cause: The System Firmware has detected an uninitialized shared memory table for the TPM. This can be caused by manageability firmware/hardware. Recommended Action: The system will try to initialize the memory table. If the error persists, review the event log for related MFW events to determine if there is an NVM (Non-Volatile Memory) problem.
13783 13784 13786 13874 13877 13904 13934 13979 13980 13981 94 Warning System Hive size exceeds warning threshold. Probable Cause: This system has exceeded the Warning threshold for the System Hive size within the Registry. Recommended Action: Please refer to HP Document 'Managing the System Registry Hive for Windows 2003 and Windows 2008 Integrity Systems' for information on how to proactively manage this event type. This document can be found on www.hp.
Error A failure has occurred while attempting to update the FPGA ROM. Probable Cause: Something has interfered with firmware update while it attempted to update the bits in the FPGA ROM. Recommended Action: Do not remove power from the system. Do not reset iLO. Attempt the update again. WBEM EventID: 8512. WBEM ProviderName: FPL_IndicationProvider. Error A failure has occurred while attempting to update the Power Monitor PIC.
14322 Warning Core Analysis Engine received an unknown error log. WBEM EventID: 10446. WBEM ProviderName: FPL_IndicationProvider. 14323 Warning Core Analysis Engine failed to get error log bundle status. WBEM EventID: 10447. WBEM ProviderName: FPL_IndicationProvider. 14324 Warning Core Analysis Engine failed to get next error log bundle. WBEM EventID: 10448. WBEM ProviderName: FPL_IndicationProvider. 14325 Warning Core Analysis Engine failed to get the last processed bundle. WBEM EventID: 10449.
14455 14456 14459 14460 14463 14464 14465 14466 14467 14469 14470 14471 Warning DIMM rank mismatch or rank not found during memory initialization. Probable Cause: The DIMM rank data is invalid or does not match with the other DIMM pair. The DIMM FRU data is invalid and FW cannot initialize DIMMs based on invalid data. Recommended Action: Reseat the DIMM. If problem persists, replace DIMM with supported DIMM type (see Service Guide). WBEM EventID: 9882. WBEM ProviderName: FPL_IndicationProvider.
14483 14485 14486 14487 14488 14495 14512 14516 14517 98 Error Power could not turn on because CPUs in the system or SBL Domain are mismatched. Probable Cause: The system/SBL domain has CPUs of different S/SPEC and/or a delta greater than 1 in core stepping. Recommended Action: Determine which CPU part number you want to keep, and remove those that don't match. DF from the CM> menu will display S/SPEC and stepping to help identify mismatch. When the CPUs all match try to power on again.
14519 Error System failed power on because one or more auxiliary blades failed to power on. Probable Cause: Power on was denied because there was a failure in the power on sequence. This probably points towards HW or communication synchronization issues. Recommended Action: Reset iLO and try again. If this doesn't work remove STBY power and try again. WBEM EventID: 9911. WBEM ProviderName: FPL_IndicationProvider. 14520 Warning A blade failed to power on. Probable Cause: A blade has failed to power on.
14542 14546 14552 14553 14554 14559 14560 14564 14578 14579 100 Error Power not turned on. The iLO peer to peer LAN communication is not functional. Probable Cause: The iLO peer to peer LAN communication is not fully functioning. Could be caused by issues with the internal LAN or iLO code. Recommended Action: Review the logs to determine details of failure. The management system will attempt to repair itself.
Warning Power was forced to ON without permission from the Onboard Administrator. Probable Cause: A forced power on occurred. Usually this is performed when a normal power on request is denied. The Onboard Administrator may now be running in a non-redundant or over-budget power configuration. Recommended Action: Make sure Onboard Administrator has the appropriate number and configuration of power supplies. Reduce power required by the blade (for instance, remove some memory or a CPU.
14690 14730 14744 14748 14749 14812 14841 14843 14854 14876 14878 14909 102 Warning iLO was unable to initialize user accounts. Probable Cause: iLO was unable to read the default user account data from EEPROM. The default user data contained in the EEPROM was likely bad, or the checksum failed. Recommended Action: There is no factory default password at this point- all passwords will be refused. Use the physical presence button to force iLO into security override mode.
14910 14918 14919 14920 14922 14941 14971 15065 15069 Warning A processor has mapped out all spare cache lines. Probable Cause: The processor is not functioning properly due to excessive cache errors. Recommended Action: Replace the processor. The processor is at physical location. WBEM EventID: 10400. WBEM ProviderName: FPL_IndicationProvider. Error A measured voltage in the server has gone far outside the factory specified lower voltage range.
15070 15073 15077 15078 15079 15082 15092 15093 15094 15103 15104 104 Error Generic trap for Critical or Fatal type E0 event from system firmware. Probable Cause: This event is generated when a critical or fatal event has occurred as reported by system firmware. The server is not operational and is in a state where it cannot provide more details about the failure.
15105 15106 15108 15115 15117 15118 15119 15121 15122 15124 15125 15724 Warning System event log almost full. Probable Cause: The System Event Log is almost full. Recommended Action: Review the log for any important events, then clear it. WBEM EventID: 163. WBEM ProviderName: SEL02_IndicationProvider. Warning BMC entering special mode. Probable Cause: BMC entering special mode. The system is not operating in a normal configuration. Some protection features may be disabled in this mode.
15726 15727 15728 15729 15730 15731 15732 15733 106 Error Voltage reached critical level. Probable Cause: The voltage in the server has gone outside the factory set range. A bad component, blown fuse, poorly seated module, loose cable, or debris could be responsible for this failure. Recommended Action: Check all boards, power supplies, and modules that either supply or use this voltage rail. WBEM EventID: 119. WBEM ProviderName: SEL02_IndicationProvider.
15734 15735 15736 15737 15738 Error Temperature sensor crossed upper non-recoverable threshold. Probable Cause: The temperature inside the server has gone far outside the factory specified range for normal operation. To avoid permanent damage to your server hardware, go and turn off the server immediately.
Information A new team member has been added to an Ethernet team via the HP Network Configuration Utility (NCU). This is an optional indication that can be disabled via the Ethernet Event Provider settings. Information A team member was dropped from the team via the HP Network Configuration Utility (NCU). This is an optional indication that can be disabled via the Ethernet Event Provider settings. Information An Ethernet Team member's role has changed.
301 Warning A Storage Enclosure Power Subsystem status has changed to non-redundant. 302 Information A Storage Enclosure Power Supply has changed to Fully Redundant. 303 Warning A Storage Enclosure Power Supply status has changed to Degraded Redundancy. 304 Information A Storage Enclosure Fan status has changed from a non-OK state to OK. Warning A Storage Enclosure Fan status has changed to Degraded. An enclosure has detected there may a problem with one or more of the fans.
306 307 Error A fan has failed and there are not enough fans in the fan subsystem to keep the enclosure cool. Information A Storage Enclosure Temperature sensor status changed from non-OK to OK. Warning A Storage Enclosure Temperature sensor Status changed to Warning Condition. This indicates the enclosure temperature is above normal, otherwise enclosure is still operating normally. Error A Storage Enclosure Temperature sensor status has changed to Critical.
305 Warning A Storage Enclosure Fan status has changed to Degraded. An enclosure has detected there may a problem with one or more of the fans. Error A Storage Enclosure Fan status changed to Failure. An enclosure has detected a failure in the fan subsystem and there is insufficient fan capability to ensure normal operation. Information A Storage Enclosure Temperature sensor status changed from non-OK to OK. Warning A Storage Enclosure Temperature sensor status changed to Warning Condition.
Event ID Event Severity Event Description 108 Warning %1 An exception occurred: %2. %3%1 - "[component name]"%2 - "exception error message"%3 - "See [log file] for details." 111 Error %1 The %2 service was finished unexpectedly. %3%1 - "[component name]"%2 "service name"%3 - "See [log file] for details.” 113 Error %1 Could not register with the Service Control Manager. %2%1 - "[component name]"%2 - "See [log file] for details.
Event ID Event Severity Event Description 2001 Error The Hewlett Packard IPMI device driver could not load. NTSTATUS return code is shown in data field. Make sure you have the latest version of the driver. 2002 Warning The IPMI device driver could not open the IML soft log in the windows registry: %2. Make sure HP Insight Management Agents or HP Insight Management WBEM Providers are installed.
